Netgear WNDAP360 User Manual Page 109
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
109
ProSafe Dual Band Wireless-N Access Point WNDAP360
the Internet that you specify in the Time Settings screen (see Configure Basic General
System Settings and Time Settings on p
age 19). Each entry on the Logs screen is stamped
with the date and time of day. Problems with t
he date and time function can include:
• Date an
d time shown is Fri Dec 31 00:00:00 1999 or a similar incorrect date and time.
Cause: The wireless access point has not yet successfully reached the network time
server. Check that your Internet access settings are configured correctly. If you have just
completed configuring the wireless access point, wait at least 5 minutes and check the
date and time again.
• The d
ay is correct or one day ahead or behind, and the hours are ahead or behind.
Cause: You have selected an incorrect time zone for your area. Specify the correct time
zone in the basic General system settings screen (see Configure Basic General System
Settings and Time Settings on p
age 19).
Use the Packet Capture Tool
You can capture wireless packets to analyze traffic patterns with a network traffic analyzer
tool. The captured packet flow can show if traffic is flowing correctly to its destinations or if
packets are dropped. There is a limit to the size of the packet flow that you can capture in a
file.
To capture packets:
1. Select Monitoring
> Packet Capture. The Packet Capture screen displays:
Figure 62.
2. Click Start to start capturing wireless packets leaving or entering the wireless access point
on the active operating channel. Packets on the 2.4-GHz interface are captured. Normal
functioning of the wireless access point is not affected during the packet capture process.
If any previously captured packets exist, you a
re prompted to delete them, and only then
can you capture new packets.
3. Click St
op to stop capturing packets.
4. Click Save as to
save the pacture.pcap file on your computer or to a disk drive.
- ProSafe Dual Band 1
- Wireless-N Access Point 1
- WNDAP360 1
- Technical Support 2
- Trademarks 2
- Statement of Conditions 2
- Revision History 2
- Contents 3
- Chapter 4 Management 4
- Chapter 6 Troubleshooting 4
- Introduction 6
- What Is In the Box? 7
- System Requirements 7
- Key Features and Standards 8
- Key Features 9
- Networking 10
- Hardware Description 11
- Rear Panel 12
- Figure 3 13
- Ethernet Cabling Requirements 15
- Figure 4 16
- Web Management Interface 18
- Figure 8 19
- To configure time settings: 20
- 3. Click Apply 20
- to save your settings 20
- To configure the IP settings: 21
- 1. Select Con 21
- Figure 11 22
- Figure 12 24
- Figure 13 27
- Ceiling Installation 31
- 5. Connect th 32
- Wall Installation 33
- 4. Connect th 34
- Desk Installation 35
- Figure 14 37
- Security Profiles 38
- Figure 15 42
- Figure 16 42
- Figure 17 43
- Figure 18 47
- Figure 19 47
- Configure Legacy 802.1X 48
- Figure 21 49
- Figure 22 49
- Figure 23 49
- Figure 24 50
- Figure 25 50
- Figure 26 50
- Figure 27 52
- Figure 28 54
- Figure 29 55
- Field Description 56
- Figure 30 57
- Management 58
- SNMP Management 59
- Figure 32 60
- Figure 33 61
- Web Browser Upgrade Procedure 62
- TFTP Server Upgrade Procedure 63
- Defaults 64
- Restore the Configuration 65
- Settings 66
- Default Configuration 67
- Figure 40 68
- Enable the Syslog Server 69
- View System Information 70
- Monitor Wireless Stations 72
- Figure 43 73
- Figure 44 73
- View the Activity Log 75
- Traffic Statistics 75
- Statistics screen: 76
- Figure 47 78
- Figure 48 79
- To configure STP and VLANs: 82
- Figure 49 82
- Hotspot Settings 83
- Figure 51 84
- To configure advanced QoS: 87
- Figure 52 87
- Table 25. EDCA Settings 88
- Configure Wireless Bridging 89
- Wireless PC card 90
- Figure 54 91
- Figure 55 91
- Figure 58 95
- Figure 59 98
- Figure 60 99
- Figure 61 100
- Advanced Configuration 101
- Troubleshooting 103
- Basic Functioning 104
- Wireless-Capable Computer 105
- Request timed out 107
- Problems with Date and Time 108
- Use the Packet Capture Tool 109
- Supplemental Information 110
- Factory Default Settings 112
- Command-Line Reference 115
- Notification of Compliance 128
- FCC Information to User 130
- FCC Declaration of Conformity 130
- FCC Caution 130
- Industry Canada 131
- Industrie Canada 131
- Numerics 132
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