Netgear DGN1000v3 User Manual

350 East Plumeria DriveSan Jose, CA 95134USAAugust 2013202-11177-01N150 Wireless ADSL2+ Modem Router DGN1000v3User Manual

Hardware Setup10N150 Wireless ADSL2+ Modem Router DGN1000v3 The following table describes the buttons and LEDs on the front panel.Table 1. Front pane

Advanced Settings100N150 Wireless ADSL2+ Modem Router DGN1000v3  To configure the modem router as a repeater:1. Select ADVANCED > Advanced Setup &

Advanced Settings101 N150 Wireless ADSL2+ Modem Router DGN1000v3Port Forwarding and Port TriggeringBy default, the modem router blocks inbound traffic

Advanced Settings102N150 Wireless ADSL2+ Modem Router DGN1000v3 Your modem router then sends this request message through the Internet to the web serv

Advanced Settings103 N150 Wireless ADSL2+ Modem Router DGN1000v3stores the original information, performs Network Address Translation (NAT) on the sou

Advanced Settings104N150 Wireless ADSL2+ Modem Router DGN1000v3 The following sequence shows the effects of the port forwarding rule you have defined:

Advanced Settings105 N150 Wireless ADSL2+ Modem Router DGN1000v3Set Up Port Forwarding to Local ServersThe port forwarding feature lets you allow cert

Advanced Settings106N150 Wireless ADSL2+ Modem Router DGN1000v3 Manage Custom Services for Port ForwardingBefore you define a service, game, or applic

Advanced Settings107 N150 Wireless ADSL2+ Modem Router DGN1000v38. Specify the internal ports by one of these methods:• Leave the Use the same port ra

Advanced Settings108N150 Wireless ADSL2+ Modem Router DGN1000v3 Application Example: Make a Local Web Server PublicIf you host a web server on your lo

Advanced Settings109 N150 Wireless ADSL2+ Modem Router DGN1000v3Manage Port TriggeringBy default, port triggering is enabled with a time-out period of

Hardware Setup11 N150 Wireless ADSL2+ Modem Router DGN1000v3Back PanelADSL portEthernet LAN portsOn/Off buttonPower adapter inputThe back panel has th

Advanced Settings110N150 Wireless ADSL2+ Modem Router DGN1000v3 Manage Port Triggering ServicesTo configure port triggering services, you need to know

Advanced Settings111 N150 Wireless ADSL2+ Modem Router DGN1000v3Note: If you are not sure which protocol to select, select TCP/UDP.9. In the Starting

Advanced Settings112N150 Wireless ADSL2+ Modem Router DGN1000v3 The service is removed from the Port Triggering Portmap Table on the Port Forwarding

Advanced Settings113 N150 Wireless ADSL2+ Modem Router DGN1000v3This is the name that you use to log in to your account, not your host name.7. In the

Advanced Settings114N150 Wireless ADSL2+ Modem Router DGN1000v3 2. Click the Add button.3. In the Route Name field, type a name for this static route.

Advanced Settings115 N150 Wireless ADSL2+ Modem Router DGN1000v3 To remove a static route:1. Select ADVANCED > Advanced Setup > Static Routes.T

Advanced Settings116N150 Wireless ADSL2+ Modem Router DGN1000v3 • For a range of IP addresses on the Internet:a. Select IP Address Range radio button.

Advanced Settings117 N150 Wireless ADSL2+ Modem Router DGN1000v3By default, this check box is selected. You can disable UPnP for automatic device conf

Advanced Settings118N150 Wireless ADSL2+ Modem Router DGN1000v3 Your Internet service provider (ISP) can provide information about your IPv6 connectio

Advanced Settings119 N150 Wireless ADSL2+ Modem Router DGN1000v3Auto Detect To set up an IPv6 Internet connection through auto detection:1. Select AD

Restore FactorySettings buttonHardware Setup12N150 Wireless ADSL2+ Modem Router DGN1000v3 Side Panel with Restore Factory Settings ButtonYou can retur

Advanced Settings120N150 Wireless ADSL2+ Modem Router DGN1000v3 If you do not specify an ID here, the modem router generates one automatically from it

Advanced Settings121 N150 Wireless ADSL2+ Modem Router DGN1000v3• Router’s IPv6 Address on LAN1. This field shows the IPv6 address that is acquired fo

Advanced Settings122N150 Wireless ADSL2+ Modem Router DGN1000v3 IPv6 6to4 TunnelThe remote relay router is the router to which your modem router creat

Advanced Settings123 N150 Wireless ADSL2+ Modem Router DGN1000v34. Specify how the modem router assigns IPv6 addresses to the devices on your home net

Advanced Settings124N150 Wireless ADSL2+ Modem Router DGN1000v3 The screen adjusts:3. Configure the fixed IPv6 addresses for the WAN connection:• IPv6

Advanced Settings125 N150 Wireless ADSL2+ Modem Router DGN1000v3If you do not specify an ID here, the modem router generates the address and prefix le

Advanced Settings126N150 Wireless ADSL2+ Modem Router DGN1000v3 the prefix, which is also indicated by the underline (_) under the IPv6 address. If no

Advanced Settings127 N150 Wireless ADSL2+ Modem Router DGN1000v3The screen adjusts: The modem router automatically detects the information in the foll

Advanced Settings128N150 Wireless ADSL2+ Modem Router DGN1000v3 Note: The default setting of the Connection Mode field is Always On to provide a stea

Advanced Settings129 N150 Wireless ADSL2+ Modem Router DGN1000v3 To monitor Internet traffic:1. Click ADVANCED > Advanced Setup > Traffic Meter

Hardware Setup13 N150 Wireless ADSL2+ Modem Router DGN1000v3Bottom PanelWiFi network nameMAC address Serial numberPasswordThe label on the bottom pane

Advanced Settings130N150 Wireless ADSL2+ Modem Router DGN1000v3  To display more information about the data traffic on your modem router and to chang

Advanced Settings131 N150 Wireless ADSL2+ Modem Router DGN1000v3Restricting Internet Traffic by Connection TimeYou can record and restrict the traffic

13288. TroubleshootingGet help with problemsThis chapter provides information to help you diagnose and solve problems you might have with your modem

Troubleshooting133 N150 Wireless ADSL2+ Modem Router DGN1000v3Quick TipsThis section describes tips for troubleshooting some common problems.Sequence

Troubleshooting134N150 Wireless ADSL2+ Modem Router DGN1000v3 Troubleshoot with the LEDsWhen you turn on the power, the Power, LAN, and DSL LEDs light

Troubleshooting135 N150 Wireless ADSL2+ Modem Router DGN1000v3Power LED Is BlinkingIf the Power LED blinks slowly and continuously, the firmware of th

Troubleshooting136N150 Wireless ADSL2+ Modem Router DGN1000v3 • If your modem router’s IP address was changed and you do not know the current IP addre

Troubleshooting137 N150 Wireless ADSL2+ Modem Router DGN1000v3Internet LED Is RedIf the Internet LED is red, the device was unable to connect to the I

Troubleshooting138N150 Wireless ADSL2+ Modem Router DGN1000v3 Troubleshoot PPPoE or PPPoA To verify if your PPPoE or PPPoA connection is working:1. S

Troubleshooting139 N150 Wireless ADSL2+ Modem Router DGN1000v3router, reboot your computer, and verify the DNS address. Alternatively, you can configu

Hardware Setup14N150 Wireless ADSL2+ Modem Router DGN1000v3 ADSL MicrofiltersIf this is the first time you have cabled a modem router between a DSL ph

Troubleshooting140N150 Wireless ADSL2+ Modem Router DGN1000v3 Incorrect Date or TimeThe modem router uses the Network Time Protocol (NTP) to obtain th

Troubleshooting141 N150 Wireless ADSL2+ Modem Router DGN1000v3If the path is not working, you see this message:Request timed outIf the path is not fun

142AA. Supplemental InformationView the factory settings and specificationsThis appendix includes the factory default settings and technical specifi

Supplemental Information143N150 Wireless ADSL2+ Modem Router DGN1000v3Factory SettingsYou can return the modem router to its factory settings. On the

Supplemental Information144N150 Wireless ADSL2+ Modem Router DGN1000v3Wireless Wireless communication EnabledSSID name See the label on the modem rout

Supplemental Information145N150 Wireless ADSL2+ Modem Router DGN1000v3Technical and Physical SpecificationsTable 4. Technical and physical specificat

146BB. Notification of ComplianceNETGEAR wireless routers, gateways, APsRegulatory Compliance InformationThis section includes user requirements for

Notification of Compliance147N150 Wireless ADSL2+ Modem Router DGN1000v3FCC Radio Frequency Interference Warnings & InstructionsThis equipment has

Notification of Compliance148N150 Wireless ADSL2+ Modem Router DGN1000v3IMPORTANT NOTE: Radiation Exposure Statement:This equipment complies with IC r

Plugs into the DSL lineHardware Setup15 N150 Wireless ADSL2+ Modem Router DGN1000v3Figure 7. Two-line ADSL microfilter with built-in splitterSummary•

1622. Getting StartedConnect to the modem routerThis chapter explains how to use NETGEAR genie® to set up your modem router after you complete cabli

Getting Started17 N150 Wireless ADSL2+ Modem Router DGN1000v3Modem Router Setup PreparationYou can set up your modem router with the NETGEAR genie aut

Getting Started18N150 Wireless ADSL2+ Modem Router DGN1000v3 NETGEAR genie SetupNETGEAR genie runs on any device with a web browser. To use NETGEAR g

Getting Started19 N150 Wireless ADSL2+ Modem Router DGN1000v3If the modem router does not connect to the Internet:1. Review your settings to be sure t

2N150 Wireless ADSL2+ Modem Router DGN1000v3 SupportThank you for selecting NETGEAR products. After installing your device, locate the serial number o

Getting Started20N150 Wireless ADSL2+ Modem Router DGN1000v3 After the update, the modem router restarts.For more information, see Update the Modem Ro

Getting Started21 N150 Wireless ADSL2+ Modem Router DGN1000v3Join Your Wireless NetworkYou can use the manual or the WPS method to join your wireless

Getting Started22N150 Wireless ADSL2+ Modem Router DGN1000v3 NETGEAR genie App and Mobile genie AppThe genie app is the easy dashboard for managing, m

2333. NETGEAR genie Basic SettingsYour Internet connection and WiFi networkThis chapter contains the following sections:• xDSL Setup • Internet Setu

NETGEAR genie Basic Settings24N150 Wireless ADSL2+ Modem Router DGN1000v3 xDSL SetupNETGEAR recommends that you use the Setup Wizard to detect the DSL

NETGEAR genie Basic Settings25 N150 Wireless ADSL2+ Modem Router DGN1000v3Internet SetupNETGEAR recommends that you use the Setup Wizard to detect the

NETGEAR genie Basic Settings26N150 Wireless ADSL2+ Modem Router DGN1000v3 2. Select the Yes or No radio button.• Yes. Select the encapsulation method

NETGEAR genie Basic Settings27 N150 Wireless ADSL2+ Modem Router DGN1000v3Internet Setup Screen Fields: Login RequiredThese fields display only when y

NETGEAR genie Basic Settings28N150 Wireless ADSL2+ Modem Router DGN1000v3 • Use This MAC Address. Enter the MAC address that you want to use.NAT (Netw

NETGEAR genie Basic Settings29 N150 Wireless ADSL2+ Modem Router DGN1000v3After installation, Live Parental Controls automatically starts.4. Click the

3ContentsChapter 1 Hardware SetupUnpack Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8Hardware Features.

NETGEAR genie Basic Settings30N150 Wireless ADSL2+ Modem Router DGN1000v3 After you log on or create your account, the filtering level screen displays

NETGEAR genie Basic Settings31 N150 Wireless ADSL2+ Modem Router DGN1000v3If you use a wireless computer to change the wireless network name (SSID) or

NETGEAR genie Basic Settings32N150 Wireless ADSL2+ Modem Router DGN1000v3 Wireless Settings Screen FieldsYou can use this screen to view or change the

NETGEAR genie Basic Settings33 N150 Wireless ADSL2+ Modem Router DGN1000v3Security Options: WPA-PSK, WPA2-PSK, and WPA-PSK + WPA2-PSK Mixed ModeWPA en

NETGEAR genie Basic Settings34N150 Wireless ADSL2+ Modem Router DGN1000v3 The passphrase is a text string from 8 to 63 ASCII characters or exactly 64

NETGEAR genie Basic Settings35 N150 Wireless ADSL2+ Modem Router DGN1000v33. Select the WPA mode:• WPA [TKIP]• WPA2 [AES]• WPA [TKIP] + WPA2 [AES]4. T

NETGEAR genie Basic Settings36N150 Wireless ADSL2+ Modem Router DGN1000v3 3. From the Authentication Type menu, select one of the following types:• Sh

NETGEAR genie Basic Settings37 N150 Wireless ADSL2+ Modem Router DGN1000v3Set Up a Guest NetworkAdding a guest network allows visitors at your home to

NETGEAR genie Basic Settings38N150 Wireless ADSL2+ Modem Router DGN1000v3 • Enable Wireless Isolation. If this check box is selected, wireless compute

NETGEAR genie Basic Settings39 N150 Wireless ADSL2+ Modem Router DGN1000v3• MAC Address. The unique MAC address for each device does not change. The M

4N150 Wireless ADSL2+ Modem Router DGN1000v3Security Options: WPA-PSK, WPA2-PSK, and WPA-PSK + WPA2-PSK Mixed Mode . . . . . . . . . . . . . . . . . .

4044. NETGEAR genie ADVANCED HomeSpecify custom settingsThis chapter contains the following sections:• NETGEAR genie ADVANCED Home Screen • Internet

NETGEAR genie ADVANCED Home41 N150 Wireless ADSL2+ Modem Router DGN1000v3NETGEAR genie ADVANCED Home ScreenThe genie ADVANCED Home dashboard presents

NETGEAR genie ADVANCED Home42N150 Wireless ADSL2+ Modem Router DGN1000v3  To use the Setup Wizard:1. Select ADVANCED > Setup Wizard. 2. From the C

NETGEAR genie ADVANCED Home43 N150 Wireless ADSL2+ Modem Router DGN1000v3• Wireless Setup. This is a shortcut to the same Wireless Settings screen tha

NETGEAR genie ADVANCED Home44N150 Wireless ADSL2+ Modem Router DGN1000v3 firewall security less effective. For more information, see the following sec

NETGEAR genie ADVANCED Home45 N150 Wireless ADSL2+ Modem Router DGN1000v3Default DMZ ServerThe default DMZ server feature is helpful when you are usin

NETGEAR genie ADVANCED Home46N150 Wireless ADSL2+ Modem Router DGN1000v3 These web-based applications might require an MTU change:- A secure website t

NETGEAR genie ADVANCED Home47 N150 Wireless ADSL2+ Modem Router DGN1000v3LAN SetupThe LAN Setup screen allows configuration of LAN IP services such as

NETGEAR genie ADVANCED Home48N150 Wireless ADSL2+ Modem Router DGN1000v3 LAN Setup Screen SettingsThe following settings are available.Device NameBy d

NETGEAR genie ADVANCED Home49 N150 Wireless ADSL2+ Modem Router DGN1000v3For more information, see Set Up Address Reservation on page 50.Specify DHCP

5N150 Wireless ADSL2+ Modem Router DGN1000v3Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85Erase the C

NETGEAR genie ADVANCED Home50N150 Wireless ADSL2+ Modem Router DGN1000v3 2. Clear the Use Router as DHCP Server check box.3. Click the Apply button. Y

NETGEAR genie ADVANCED Home51 N150 Wireless ADSL2+ Modem Router DGN1000v3The reserved address is not assigned until the next time the computer contact

NETGEAR genie ADVANCED Home52N150 Wireless ADSL2+ Modem Router DGN1000v3 The following screen lets you select the method for adding the WPS client (a

NETGEAR genie ADVANCED Home53 N150 Wireless ADSL2+ Modem Router DGN1000v3QoS SetupQuality of Service (QoS) is an advanced feature that can be used to

NETGEAR genie ADVANCED Home54N150 Wireless ADSL2+ Modem Router DGN1000v3 Quality of Service Priority Rules and Internet AccessYou can give prioritized

NETGEAR genie ADVANCED Home55 N150 Wireless ADSL2+ Modem Router DGN1000v32. Click the Setup QoS rule button.All preconfigured QoS rules are displayed

NETGEAR genie ADVANCED Home56N150 Wireless ADSL2+ Modem Router DGN1000v3 6. On the QoS - Priority Rules screen, click the Apply button.Your changes ar

NETGEAR genie ADVANCED Home57 N150 Wireless ADSL2+ Modem Router DGN1000v3The screen adjusts:• On-line gaming. The On-line gaming menu lets you select

NETGEAR genie ADVANCED Home58N150 Wireless ADSL2+ Modem Router DGN1000v3 Create a QoS Rule for a Modem Router LAN Port To create a QoS policy for a d

NETGEAR genie ADVANCED Home59 N150 Wireless ADSL2+ Modem Router DGN1000v34. From the Priority Category menu, select MAC Address. The screen adjusts:5.

6N150 Wireless ADSL2+ Modem Router DGN1000v3Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . .133Wireless Settings

NETGEAR genie ADVANCED Home60N150 Wireless ADSL2+ Modem Router DGN1000v3 The MAC Device List displays.5. Select the radio button next to the device th

NETGEAR genie ADVANCED Home61 N150 Wireless ADSL2+ Modem Router DGN1000v3 To set the maximum uplink bandwidth:1. Select ADVANCED > Setup > QoS

6255. SecurityKeep unwanted content out of your networkThis chapter explains how to use the basic firewall features of the modem router to prevent o

Security63 N150 Wireless ADSL2+ Modem Router DGN1000v3Keyword Blocking of HTTP TrafficUse keyword blocking to prevent certain types of HTTP traffic fr

Security64N150 Wireless ADSL2+ Modem Router DGN1000v3 6. Click the Apply button.Your settings are saved. To delete a keyword or domain:1. Select ADVA

Security65 N150 Wireless ADSL2+ Modem Router DGN1000v3You can add rules to further restrict the outbound communications or more widely open the inboun

Security66N150 Wireless ADSL2+ Modem Router DGN1000v3 2. In the Outbound Services section, click the Add button.3. Select the service or application t

Security67 N150 Wireless ADSL2+ Modem Router DGN1000v3• Single address. Type the required address in the Start field.• Address range. Type the start a

Security68N150 Wireless ADSL2+ Modem Router DGN1000v3 3. Click the Delete button.The firewall rule is removed from the Outbound Services table on the

Security69 N150 Wireless ADSL2+ Modem Router DGN1000v32. In the Service Table section, click the Add Custom Service button.3. In the Service Type/User

711. Hardware SetupGet to know your modem routerThe NETGEAR® N150 Wireless ADSL2+ Modem Router DGN1000v3, going forward in this manual referred to a

Security70N150 Wireless ADSL2+ Modem Router DGN1000v3 2. In the Service Table, select the radio button to the left of the service that you want to rem

Security71 N150 Wireless ADSL2+ Modem Router DGN1000v35. Click the Apply button. Your settings are saved.Security Event Email NotificationsTo receive

Security72N150 Wireless ADSL2+ Modem Router DGN1000v3 7. (Optional) Select when logs are sent automatically:a. Select an option from the menu:• When l

7366. AdministrationManage your networkThis chapter describes the modem router settings for administering and maintaining your modem router and home

Administration74N150 Wireless ADSL2+ Modem Router DGN1000v3 Update the Modem Router FirmwareThe modem router firmware (routing software) is stored in

Administration75 N150 Wireless ADSL2+ Modem Router DGN1000v3 To download new firmware manually and update your modem router:1. Visit downloadcenter.n

Administration76N150 Wireless ADSL2+ Modem Router DGN1000v3 View Router Status To view modem router status and usage information:Depending on the scr

Administration77 N150 Wireless ADSL2+ Modem Router DGN1000v3• GUI Language Version. The localized language of the web management interface.• LAN Port.

Administration78N150 Wireless ADSL2+ Modem Router DGN1000v3 2. In the Internet Port pane, click the Show Statistics button.The following information i

Administration79 N150 Wireless ADSL2+ Modem Router DGN1000v32. In the Internet Port pane, click the Connection Status button. The following informatio

Hardware Setup8N150 Wireless ADSL2+ Modem Router DGN1000v3 Unpack Your Modem RouterYour box contains the following items. In the unlikely event that a

Administration80N150 Wireless ADSL2+ Modem Router DGN1000v3  To view the modem statistics:Click the Modem Statistics button. The information that is

Administration81 N150 Wireless ADSL2+ Modem Router DGN1000v3Wireless SettingsThe following settings are displayed:• Name (SSID). The wireless network

Administration82N150 Wireless ADSL2+ Modem Router DGN1000v3 You can specify which types of actions and events are logged, and how the system logs are

Administration83 N150 Wireless ADSL2+ Modem Router DGN1000v3 To refresh the log screen:Click the Refresh button. To clear the log entries:Click the

Administration84N150 Wireless ADSL2+ Modem Router DGN1000v3 Set Up How the System Logs Are SentBy default, no system logs (syslogs) are sent. Before y

Administration85 N150 Wireless ADSL2+ Modem Router DGN1000v3Restore Configuration Settings To restore configuration settings that you backed up:1. Se

Administration86N150 Wireless ADSL2+ Modem Router DGN1000v3  To change the password for the user name admin:1. Select ADVANCED > Administration &g

Administration87 N150 Wireless ADSL2+ Modem Router DGN1000v3The screen adjusts:3. From the lists, select two security questions, and provide answers t

Administration88N150 Wireless ADSL2+ Modem Router DGN1000v3  To perform diagnostic tests:1. Select ADVANCED > Administration > Diagnostics.2. (

Administration89 N150 Wireless ADSL2+ Modem Router DGN1000v3 To reboot the modem router:1. Select ADVANCED > Administration > Diagnostics.The D

Hardware Setup9 N150 Wireless ADSL2+ Modem Router DGN1000v3Hardware FeaturesBefore you cable your modem router, take a moment to become familiar with

9077. Advanced SettingsSet up unique situationsThis chapter describes the advanced features of your modem router. Networking knowledge is needed to

Advanced Settings91 N150 Wireless ADSL2+ Modem Router DGN1000v3Advanced Wireless SettingsYou can use this screen to turn the wireless radio on and off

Advanced Settings92N150 Wireless ADSL2+ Modem Router DGN1000v3 wireless networks in your environments, you can clear the Enable 20/40 MHz Coexistence

Advanced Settings93 N150 Wireless ADSL2+ Modem Router DGN1000v3The screen adjusts:3. Use the menus, radio buttons, and check boxes to set up a period

Advanced Settings94N150 Wireless ADSL2+ Modem Router DGN1000v3 2. In the table, select the radio button next to the wireless Schedule that you want to

Advanced Settings95 N150 Wireless ADSL2+ Modem Router DGN1000v33. (Optional) Under the Enable Router's PIN check box, type a number in the field.

Advanced Settings96N150 Wireless ADSL2+ Modem Router DGN1000v3  To restrict access based on MAC addresses:1. Select ADVANCED > Advanced Setup >

Advanced Settings97 N150 Wireless ADSL2+ Modem Router DGN1000v33. Click the Edit button.The Edit Wireless Card screen displays.4. Make the changes.5.

Advanced Settings98N150 Wireless ADSL2+ Modem Router DGN1000v3 The modem router can function either as a base station or as a repeater:• Wireless base

Advanced Settings99 N150 Wireless ADSL2+ Modem Router DGN1000v33. Select the Wireless Base Station radio button.4. (Optional) Select the Disable Wirel