Netgear DGN1000v3 User Manual download pdf (Page 134)

Troubleshooting

134

N150 Wireless ADSL2+ Modem Router DGN1000v3

Troubleshoot with the LEDs

When you turn on the power, the Power, LAN, and DSL LEDs light as described here. If they

do not, refer to the sections that follow for help.

1. When power is first applied, the Power LED lights solid red.

2. After approximately 10 seconds, the LAN port LED lights green

for any local ports that

are connected.

3. After approximately 1 minute, the DSL link LED lights green

to indicate that a DSL link is

established.

4. After approximately one minute, the Power LED turns solid green

Power LED Is Off

If the Power and other LEDs are off when your modem router is turned on:

• Check that the On/Off button on the back panel is in the On position, that is, it is pushed

in.

• Check that the power cord is correctly connected to your modem router and that the

power supply adapter is correctly connected to a functioning power outlet.

• Check that you are using the 12 VDC 1A power adapter supplied by NETGEAR for this

product.

If the error persists, you might have a hardware problem. For recovery instructions, or help

with a hardware problem, contact technical support at www

.netgear.com/support.

Power LED Is Red

When the modem router is turned on, it performs a power-on self-test, during which time the

Power LED turns red. If the Power LED does not turn green within a minute or so, or if it turns

red at any other time during normal operation, there is a fault within the modem router.

If the Power LED turns red to indicate a modem router fault, turn the power off and on to see

if the modem router recovers. If the Power LED is still red one minute after power-up:

• Turn the power off and on one more time to see if the modem router recovers.

• Clear the modem router’s configuration to factory defaults (see Side Panel with Restore

Factory Settings Button on page 12).

This sets the modem router’s IP address to

192.168.0.1.

If the error persists, you have a hardware problem. For recovery instructions, or help with a

hardware problem, contact technical support at www.netgear.com/support.

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Netgear DGN1000v3 User Manual Page 134