Netgear DGN1000v3 User Manual download pdf (Page 133)

Troubleshooting

133

N150 Wireless ADSL2+ Modem Router DGN1000v3

Quick Tips

This section describes tips for troubleshooting some common problems.

Sequence to Restart Your Network

When you need to restart your network, follow this sequence:

1. Turn off and unplug the modem router.

2. Plug in the modem router and turn it on.

ait two minutes.

Check Ethernet Cable Connections

Make sure that the Ethernet cables are securely plugged in.

For each powered-on computer connected to the modem router by an Ethernet cable, the

corresponding numbered LAN port LED on the modem router is on.

Wireless Settings

Make sure that the wireless settings in the wireless computer and modem router match

exactly.

• For a wirelessly connected computer, the wireless network name (SSID) and wireless

security settings of the modem router and wireless computer need to match exactly.

• If you set up an access list on the Advanced Wireless Settings screen, you need to add

each wireless computer

’s MAC address to the modem router’s access list.

Network Settings

Make sure that the network settings of the computer are correct.

• Wired and wirelessly connected computers need to have network (IP) addresses on the

same network as the modem router. The easiest way to do this is to use computers that

obtain an IP address automatically with DHCP

. Most computers are set up this way.

• Some cable modem service providers require you to use the MAC address of the

computer initially registered on the account. Y

ou can view the MAC address on the

Attached Devices screen.

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Netgear DGN1000v3 User Manual Page 133