Netgear DGN1000v3 User Manual download pdf (Page 132)

132

8. Troubleshooting

Get help with problems

This chapter provides information to help you diagnose and solve problems you might have with

your modem router. If you do not find the solution here, check the NETGEAR support site at

http://support.netgear.com for product and contact information.

This chapter contains the following sections:

• Quick Tips

• Troubleshoot with the LEDs

• Cannot Log In to the Modem Router

• Troubleshoot the Internet Connection

• Changes Not Saved

• Wireless Connectivity

• Incorrect Date or Time

• TCP/IP Network Not Responding

1 2 ... 127 128 129 130 131 132 133 134 135 136 137 ... 147 148

N150 Wireless ADSL2+ Modem 1
Router DGN1000v3 1
Trademarks 2
Contents 3
Chapter 5 Security 4
Chapter 6 Administration 4
Chapter 7 Advanced Settings 5
Chapter 8 Troubleshooting 5
Unpack Your Modem Router 8
Hardware Features 9
Hardware Setup 10
Back Panel 11
Restore Factory 12
Settings button 12
Position Your Modem Router 13
ADSL Microfilters 14
Cable Your Modem Router 15
Getting Started 16
Types of Logins and Access 17
NETGEAR genie Setup 18
Update the Firmware 19
Dashboard (BASIC Home Screen) 20
Join Your Wireless Network 21
NETGEAR genie Basic Settings 23
Internet Setup 25
Parental Controls 28
Basic Wireless Settings 30
WPA-PSK + WPA2-PSK Mixed Mode 33
Security Options: WEP 35
Set Up a Guest Network 37
View Attached Devices 38
NETGEAR genie ADVANCED Home 40
Setup Menu 42
WAN Setup 43
Default DMZ Server 45
Table 2. Common MTU sizes 46
 To change the MTU size: 46
LAN Setup 47
LAN Setup Screen Settings 48
Specify DHCP Server Settings 49
Set Up Address Reservation 50
 To use the WPS Wizard: 51
QoS Setup 53
Manage QoS Rules 54
 To delete a QoS rule: 56
Bandwidth Control 60
Security 62
 To set up keyword blocking: 63
Manage Inbound Firewall Rules 68
 To schedule blocking: 70
Administration 73
View Router Status 76
Internet Port 77
Connection Status Screen 78
View and Manage the Logs 81
 To view logs: 82
 To refresh the log screen: 83
 To clear the log entries: 83
Manage the Configuration File 84
Change the Password 85
Password Recovery 86
Perform Diagnostics 87
2. Click the Reboot button 89
To reboot the modem router: 89
Advanced Wireless Settings 91
Set Up a Wireless Schedule 92
View or Change WPS Settings 94
Wireless Distribution System 97
Set Up the Base Station 98
Set Up a Repeater 99
Advanced Settings 100
Remote Computer Access Basics 101
Manage Port Triggering 109
Dynamic DNS 112
Static Routes 113
 To change a static route: 114
Remote Management 115
Universal Plug and Play 116
IPv6 Filtering 118
Auto Detect 119
IPv6 Auto Config 120
IPv6 6to4 Tunnel 122
IPv6 Pass Through 123
IPv6 Fixed 123
IPv6 DHCP 125
IPv6 PPPoE 126
Traffic Meter 128
Troubleshooting 132
Quick Tips 133
Troubleshoot with the LEDs 134
Power LED Is Blinking 135
WiFi LED Is Off 135
LAN LED Is Off 135
ADSL Link 136
Internet LED Is Red 137
Troubleshoot PPPoE or PPPoA 138
Changes Not Saved 139
Wireless Connectivity 139
Incorrect Date or Time 140
TCP/IP Network Not Responding 140
Supplemental Information 142
Factory Settings 143
Notification of Compliance 146
TV Tuner (on Selected Models) 147
Industry Canada 147
Caution: 147
Interference Reduction Table 148

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