Netgear WNDAP350 User Manual download pdf (Page 106)

ProSafe Dual Band Wireless-N Access Point WNDAP350 Reference Manual

5-2 Troubleshooting and Debugging

v1.1, November 2009

The Wireless LAN activity light does not light up.

The access point antennas are not working.

• If the Wireless LAN activity light stays off, disconnect the adapter from its power source and

then plug it in again.

• Make sure the antennas are tightly connected to the WNDAP350.

• Contact NETGEAR technical support if the Wireless LAN activity light remains off.

The LAN light is not lit.

There is a hardware connection problem.Check these items:

• Make sure the cable connectors are securely plugged in at the access point and the network

device (hub, switch, or router). A switch, hub, or router must be installed between the access

point and the Ethernet LAN or broadband modem.

• LAN light does not light up if it is a 10 Mbps link. In such cases, the Lan activity light will still

blink if there is activity.

• Make sure the connected device is turned on.

• Be sure the correct cable is used. Use a standard Category 5 Ethernet patch cable. If the

network device has Auto Uplink™ (MDI/MDIX) ports, you can use either a crossover cable or

a normal patch cable.

I cannot access the Internet or the LAN with a wireless

capable computer.

There is a configuration problem. Check these items:

• You may not have restarted the computer with the wireless adapter to have TCP/IP changes

take effect. Restart the computer.

• The computer with the wireless adapter may not have the correct TCP/IP settings to

communicate with the network. Restart the computer and check that TCP/IP is set up properly

for that network. The usual setting for Windows the Network Properties is set to “Obtain an IP

address automatically.”

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Netgear WNDAP350 User Manual Page 106