Netgear WNR2000-200UKS User Manual Page 106
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- Table of contents
- TROUBLESHOOTING
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Troubleshooting
106
N300 WiFi Router
If your computer obtains its information from the router by DHCP, reboot the computer
and verify the gateway address.
• You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet (such as WinPoET), you no
longer need to run that software after installing your router. If you use Internet Explorer as
your browser, you might need to select Tools > Internet Options, click the Connections
tab, and select the Never dial a connection check box. Other browsers have similar
options.
Troubleshoot a PPPoE Internet Connection
To troubleshoot a PPPoE Internet connection:
1. Launch a web browser from a computer or wireless device that is connected to the
network.
2. In the address field of the web browser, enter www.routerlogin.net or
www.routerlogin.com.
A login screen displays.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Click the ADVANCED tab.
The Router Status screen displays.
5. On the Internet Port pane, click the Connection Status button.
For more information, see Check the Internet Connection Status on page 78. If the fields
show valid information, including valid IP addresses, your PPPoE connection is up and
working.
If any of the fields show incomplete information or no valid IP address, you can attempt to
reconnect by clicking the Connect button. The router continues to attempt to connect
indefinitely.
If you cannot connect after several minutes, you might be using an incorrect service name,
user name, or password. There might also be a provisioning problem with your ISP.
Note: Unless you connect manually, the router does not authenticate using
PPPoE until data is transmitted to the network.
- N300 WiFi Router 1
- Compliance 2
- Trademarks 2
- Contents 3
- Chapter 9 Troubleshooting 5
- Hardware Setup 6
- Unpack Your Router 7
- Front Panel 7
- Rear Panel 9
- Position Your Router 9
- Cable Your Router 10
- Connect to the Network and 11
- Access the Router 11
- Connect to the Network 12
- Types of Logins 13
- Log In to the Router 13
- Specify Initial Settings 14
- Use the Setup Wizard 15
- Scroll to 16
- Change the MTU Size 30
- Table 2. Common MTU sizes 31
- Optimize Performance 32
- To enable upstream QoS: 34
- Add QoS Rules by Service 36
- Add a QoS Rule by Device 37
- Edit a QoS Rule 38
- Delete a QoS Rule 39
- Delete All QoS Rules 40
- Set Up Parental Controls 45
- To block Internet sites: 47
- To block services: 49
- To schedule blocking: 51
- Specify Network Settings 54
- Set Up a Default DMZ Server 56
- Reserve LAN IP Addresses 60
- To use the WPS Wizard: 62
- Specify Basic WiFi Settings 63
- To change the WPA settings: 66
- Cable this port to a LAN port 67
- Set Up a WiFi Guest Network 68
- Control the Wireless Radio 70
- Set Up a WiFi Schedule 71
- Specify WPS Settings 72
- Dynamic DNS 73
- Manage Your Network 75
- View Router Information 76
- View Wireless Settings 79
- View Guest Network Settings 80
- Reboot the Router 81
- View Logs of Router Activity 81
- To view and customize logs: 82
- Monitor Internet Traffic 83
- Back Up Settings 84
- Change the admin Password 86
- Remote Management 87
- To use remote access: 89
- To add a custom service: 92
- Set Up Port Triggering 95
- Forgotten Passwords 99
- WiFi Passwords 100
- WiFi Connections 101
- Changes Not Saved 101
- Troubleshoot with the LEDs 102
- Cannot Log In to the Router 103
- Troubleshooting 104
- N300 WiFi Router 105
- Troubleshoot IP Addresses 108
- Supplemental Information 110
- Factory Settings 111
- Supplemental Information 112
- Technical Specifications 113
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