Netgear WNR2000-200UKS User Manual Page 101
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
101
N300 WiFi Router
WiFi Connections
If you are having trouble connecting wirelessly to the router, try to isolate the problem, which
might be one of the following:
• The WiFi signal strength is weak.
Check these conditions:
- Is your router too far from your computer
, or too close? Move your computer near the
router, but at least 6 feet (2 meters) away, and see if the signal strength improves.
- Is your WiFi signal blocked by objects between the router and your computer?
• Y
our computer or wireless devices does not find your WiFi network.
Check the following:
- Is the WiFi LED
on the router lit?
If this LED is off, it is possible that someone disabled the wireless radio or set up a
wireless schedule. For more information about these settings, see Control the
Wireless Radio on page 70.
- Did you disable the router’s SSID broadcast?
If you cleared the Enable SSID Broadcast check box in the Wireless Network
screen, your wireless network is hidden and does not display in your wireless client’
s
scanning list. To connect to a hidden network, you must type the network name and
the WiFi password. For more information about the SSID broadcast, see Specify
Basic WiFi Settings on page 63.
- Does your computer or wireless device support the security that you are using for
your WiFi network (WEP
, WPA, or WPA2)?
For information about wireless security settings, see Specify Basic WiFi Settings on
page 63.
Changes Not Saved
If the router does not save the changes you make through the NETGEAR genie screens, do
the following:
• When you log in to the router and change the settings on a screen, always click the Apply
button before you move to another screen or tab, or your changes are lost.
• Click the Refresh or Reload button in the web browser
. It is possible that the changes
might have occurred, but the old settings are in the web browser’s cache.
- N300 WiFi Router 1
- Compliance 2
- Trademarks 2
- Contents 3
- Chapter 9 Troubleshooting 5
- Hardware Setup 6
- Unpack Your Router 7
- Front Panel 7
- Rear Panel 9
- Position Your Router 9
- Cable Your Router 10
- Connect to the Network and 11
- Access the Router 11
- Connect to the Network 12
- Types of Logins 13
- Log In to the Router 13
- Specify Initial Settings 14
- Use the Setup Wizard 15
- Scroll to 16
- Change the MTU Size 30
- Table 2. Common MTU sizes 31
- Optimize Performance 32
- To enable upstream QoS: 34
- Add QoS Rules by Service 36
- Add a QoS Rule by Device 37
- Edit a QoS Rule 38
- Delete a QoS Rule 39
- Delete All QoS Rules 40
- Set Up Parental Controls 45
- To block Internet sites: 47
- To block services: 49
- To schedule blocking: 51
- Specify Network Settings 54
- Set Up a Default DMZ Server 56
- Reserve LAN IP Addresses 60
- To use the WPS Wizard: 62
- Specify Basic WiFi Settings 63
- To change the WPA settings: 66
- Cable this port to a LAN port 67
- Set Up a WiFi Guest Network 68
- Control the Wireless Radio 70
- Set Up a WiFi Schedule 71
- Specify WPS Settings 72
- Dynamic DNS 73
- Manage Your Network 75
- View Router Information 76
- View Wireless Settings 79
- View Guest Network Settings 80
- Reboot the Router 81
- View Logs of Router Activity 81
- To view and customize logs: 82
- Monitor Internet Traffic 83
- Back Up Settings 84
- Change the admin Password 86
- Remote Management 87
- To use remote access: 89
- To add a custom service: 92
- Set Up Port Triggering 95
- Forgotten Passwords 99
- WiFi Passwords 100
- WiFi Connections 101
- Changes Not Saved 101
- Troubleshoot with the LEDs 102
- Cannot Log In to the Router 103
- Troubleshooting 104
- N300 WiFi Router 105
- Troubleshoot IP Addresses 108
- Supplemental Information 110
- Factory Settings 111
- Supplemental Information 112
- Technical Specifications 113
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