Netgear WNR2000-200UKS User Manual download pdf (Page 102)

Troubleshooting

102

N300 WiFi Router

Troubleshoot with the LEDs

The LEDs on the front panel of the router indicate its status.

Apply Power to the Router and Check the LEDs

 To apply power to the router and check the LEDs:

1. Connect the power adapter cord that came with the router and plug it in to a power

outlet.

The Power LED lights and turns amber within a few seconds. This indicates that the

self-test is running.

2. After approximately 30 seconds, verify that the LEDS are lit as follows:

• The Power LED

is lit solid green.

• The WiFi LED

is lit solid green.

• The Internet LED

is lit solid green.

3. If the LEDs do not light as expected, use the LED behavior to troubleshoot the problem.

All LEDs Remain Lit

When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the

LEDs stay lit, a fault exists within the router.

If all LEDs are still lit one minute after power-up, try the following:

• Unplug the router’s

power adapter cord. Plug it in again and see if the router recovers.

• T

o return the router to its factory settings, press and hold the Reset button.

For more information, see Factory Settings on page 111.

If the error persists, you might have a hardware problem. Contact technical support at

www.netgear.com/support.

Power LED Is Off or Blinking

If the Power LED is off or blinking, try the following:

• Make sure that the power adapter cord is securely connected to your router and securely

connected to a functioning power outlet.

• Make sure that you are using the power adapter cord that NETGEAR supplied for this

product.

If the Power LED blinks slowly and continuously, the router firmware is corrupted. This

can happen if a firmware upgrade is interrupted or if the router detects a problem with the

firmware. If the error persists, you have a hardware problem. For recovery instructions or

help with a hardware problem, contact technical support at www.netgear.com/support.

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Netgear WNR2000-200UKS User Manual Page 102