Netgear RANGEMAX WNDR3300 User Manual Page 110
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual
7-4 Troubleshooting
v1.0, January 2008
• Make sure that the Ethernet cable connections are secure at the router and at the modem or
computer.
• Make sure that power is turned on to the connected modem or computer.
• Be sure that you are using the correct cable:
When connecting the router’s Internet port to a cable or DSL modem, use the cable that was
supplied with the cable or DSL modem. This cable could be a standard straight-through
Ethernet cable or an Ethernet crossover cable.
The Wireless light is not on.
If the Wireless light does not come on, verify that the wireless feature is turned on according to the
instructions in “Viewing Advanced Wireless Settings” on page 2-11.
Troubleshooting the Web Configuration Interface
If you are unable to access the router’s Web Configuration Interface from a computer on your local
network, check the following:
• If you are connecting from a wireless computer, try connecting from a wired computer.
• Check the Ethernet connection between the wired computer and the router as described in
“Troubleshooting Basic Functions” on page 7-2.
• Make sure that your computer’s IP address is on the same subnet as the router. For
instructions, click the link to the online document “Preparing Your Network” in Appendix B to
configure your computer.
• Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click Refresh to be sure that the Java applet is loaded.
• Try closing the browser and opening it again, or try a different browser.
Note: If your computer’s IP address is shown as 169.254.x.x: Windows and Mac OS
generate and assign an IP address if the computer cannot reach a DHCP server.
These autogenerated addresses are in subnet 169.254.x.x. If your IP address is
in this range, check the connection from the computer to the router, and reboot
your computer.
- NETGEAR RangeMax™ 1
- Dual Band Wireless-N 1
- Router WNDR3300 1
- Reference Manual 1
- WNDR3300 product package 3
- FCC Information to User 4
- FCC Declaration Of Conformity 5
- Contents 7
- About This Manual 11
- How to Use This Manual 12
- How to Print This Manual 12
- Revision History 13
- Chapter 1 15
- Figure 1-1 16
- Figure 1-2 17
- Figure 1-3 17
- Figure 1-4 18
- Figure 1-5 20
- ISP does not require login 20
- Figure 1-6 22
- Figure 1-7 23
- Chapter 2 25
- Safeguarding Your Network 25
- Safeguarding Your Network 2-3 27
- 2-4 Safeguarding Your Network 28
- Safeguarding Your Network 2-5 29
- 2-6 Safeguarding Your Network 30
- Figure 2-2 30
- Safeguarding Your Network 2-7 31
- 2-8 Safeguarding Your Network 32
- Safeguarding Your Network 2-9 33
- Figure 2-3 33
- Wireless Security 34
- Figure 2-4 35
- Figure 2-5 36
- Push Button Configuration 37
- PIN Entry 38
- Configuring the WPS Settings 38
- Figure 2-8 39
- Figure 2-9 41
- Figure 2-10 42
- Backing Up Your Configuration 44
- Understanding Your Firewall 45
- Chapter 3 47
- Figure 3-1 48
- Figure 3-2 49
- Figure 3-3 50
- Scheduling Blocking 51
- Figure 3-5 52
- Field Description 53
- Figure 3-6 54
- Setting the Time 55
- Chapter 4 57
- Configuring a Device Name 58
- Using Address Reservation 60
- Using a Dynamic DNS Service 61
- Figure 4-2 62
- Disabling the SPI Firewall 63
- Setting the MTU Size 64
- Configuring Static Routes 65
- Figure 4-4 66
- Figure 4-5 66
- Chapter 5 69
- Fine-Tuning Your Network 69
- 5-2 Fine-Tuning Your Network 70
- Fine-Tuning Your Network 5-3 71
- 5-4 Fine-Tuning Your Network 72
- Fine-Tuning Your Network 5-5 73
- 5-6 Fine-Tuning Your Network 74
- Adding a Custom Service 75
- 5-8 Fine-Tuning Your Network 76
- Figure 5-2 76
- Configuring Port Triggering 77
- 5-10 Fine-Tuning Your Network 78
- Figure 5-3 78
- Fine-Tuning Your Network 5-11 79
- Figure 5-4 79
- Using Universal Plug and Play 80
- Fine-Tuning Your Network 5-13 81
- 5-14 Fine-Tuning Your Network 82
- Fine-Tuning Your Network 5-15 83
- Figure 5-6 83
- 5-16 Fine-Tuning Your Network 84
- Figure 5-7 84
- Fine-Tuning Your Network 5-17 85
- Figure 5-8 85
- 5-18 Fine-Tuning Your Network 86
- Figure 5-9 86
- Fine-Tuning Your Network 5-19 87
- Figure 5-10 87
- Changing the MTU 88
- Fine-Tuning Your Network 5-21 89
- Table 5-1. Common MTU Sizes 89
- 5-22 Fine-Tuning Your Network 90
- Figure 5-11 90
- Technologies 91
- 5-24 Fine-Tuning Your Network 92
- Chapter 6 93
- Figure 6-1 94
- Figure 6-2 97
- Set Interval 98
- Figure 6-4 99
- Figure 6-5 100
- Upgrading the Router Software 101
- Figure 6-6 102
- Figure 6-7 102
- Figure 6-8 103
- Figure 6-9 105
- Chapter 7 107
- Troubleshooting 107
- 7-2 Troubleshooting 108
- Troubleshooting 7-3 109
- 7-4 Troubleshooting 110
- Troubleshooting 7-5 111
- 7-6 Troubleshooting 112
- Troubleshooting 7-7 113
- Problems with Date and Time 114
- Troubleshooting 7-9 115
- 7-10 Troubleshooting 116
- Troubleshooting 7-11 117
- Figure 7-1 117
- 7-12 Troubleshooting 118
- Figure 7-2 118
- Troubleshooting 7-13 119
- 7-14 Troubleshooting 120
- Appendix A 121
- Technical Specifications 121
- A-2 Technical Specifications 122
- Technical Specifications A-3 123
- A-4 Technical Specifications 124
- Technical Specifications A-5 125
- A-6 Technical Specifications 126
- Appendix B 127
- Related Documents 127
- B-2 Related Documents 128
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