Netgear WNDR4500 User Manual

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350 East Plumeria Drive
San Jose, CA 95134
USA
December 2011
202-10875-04
v1.0
N900 Wireless Dual Band
Gigabit Router WNDR4500
User Manual
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Summary of Contents

Page 1 - Gigabit Router WNDR4500

350 East Plumeria DriveSan Jose, CA 95134USADecember 2011202-10875-04v1.0N900 Wireless Dual Band Gigabit Router WNDR4500User Manual

Page 2 - Statement of Conditions

Table 1. Front panel LED descriptions LED DescriptionPower/Test• Solid amber. The unit is starting up after being powered on.• Solid green. The po

Page 3 - Contents

Advanced Settings100N900 Wireless Dual Band Gigabit Router WNDR4500 Normal web browser access uses the standard HTTP service port 80. For greater secu

Page 4 - Chapter 7 Security

Advanced Settings101 N900 Wireless Dual Band Gigabit Router WNDR4500 To turn on Universal Plug and Play:1. Select Advanced > Advanced Setup >

Page 5 - Chapter 9 Advanced Settings

Advanced Settings102N900 Wireless Dual Band Gigabit Router WNDR4500 IPv6You can use this feature to set up an IPv6 Internet connection type if NETGEAR

Page 6 - Chapter 10 Troubleshooting

Advanced Settings103 N900 Wireless Dual Band Gigabit Router WNDR4500 To monitor Internet traffic:1. Click Advanced > Advanced Setup > Traffic

Page 7

1041010. TroubleshootingThis chapter provides information to help you diagnose and solve problems you might have with your router. If you do not fin

Page 8 - Position Your Router

Troubleshooting105 N900 Wireless Dual Band Gigabit Router WNDR4500Quick TipsThis section describes tips for troubleshooting some common problemsSequen

Page 9 - Hardware Features

Troubleshooting106N900 Wireless Dual Band Gigabit Router WNDR4500 Troubleshooting with the LEDsAfter you turn on power to the router, the following se

Page 10 - Hardware Setup

Troubleshooting107 N900 Wireless Dual Band Gigabit Router WNDR4500LEDs Never Turn OffWhen the router is turned on, the LEDs turn on for about 10 secon

Page 11 - Back Panel

Troubleshooting108N900 Wireless Dual Band Gigabit Router WNDR4500 Cannot Log In to the RouterIf you are unable to log in to the router from a computer

Page 12

Troubleshooting109 N900 Wireless Dual Band Gigabit Router WNDR45004. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, yo

Page 13 - Connecting to the router

Hardware Setup11 N900 Wireless Dual Band Gigabit Router WNDR4500Back PanelThe back panel has the connections shown in the following figure.USB portsLA

Page 14 - Types of Logins and Access

Troubleshooting110N900 Wireless Dual Band Gigabit Router WNDR4500 Troubleshooting PPPoEIf you are using PPPoE, try troubleshooting your Internet conne

Page 15 - NETGEAR Genie Setup

Troubleshooting111 N900 Wireless Dual Band Gigabit Router WNDR4500Changes Not SavedIf the router does not save the changes you make in the router inte

Page 16 - Upgrade Router Firmware

Troubleshooting112N900 Wireless Dual Band Gigabit Router WNDR4500 • Use the Reset button on the back of the router. See Factory Settings on page

Page 17

Troubleshooting113 N900 Wireless Dual Band Gigabit Router WNDR4500Verify that the IP address for your router and your computer are correct and that th

Page 18 - Manual Method

114AA. Supplemental InformationThis appendix provides factory default settings and technical specifications for the N900 Wireless Dual Band Gigabit

Page 19 - Genie Basic Settings

Supplemental Information115N900 Wireless Dual Band Gigabit Router WNDR4500Local network (LAN) continuedDHCP starting IP address 192.168.1.2DHCP ending

Page 20 - Internet Setup

Supplemental Information116N900 Wireless Dual Band Gigabit Router WNDR4500Technical SpecificationsTable 5. WNDR4500 Router specifications Feature De

Page 21

Supplemental Information117N900 Wireless Dual Band Gigabit Router WNDR4500Operating frequency range2.4 GHz2.412–2.462 GHz (US) 2.412–2.472 GHz (Japan)

Page 22 - Attached Devices

118BB. Notification of ComplianceNETGEAR Dual Band - WirelessRegulatory Compliance InformationThis section includes user requirements for operating

Page 23 - ReadySHARE USB Storage

Notification of Compliance119 N900 Wireless Dual Band Gigabit Router WNDR4500Español [Spanish]Por medio de la presente NETGEAR Inc. declara que el Rad

Page 24 - Basic Wireless Settings

Hardware Setup12N900 Wireless Dual Band Gigabit Router WNDR4500 LabelThe label on the bottom of the router shows the WPS PIN, login information, MAC a

Page 25 - 2.4 GHz b/g/n and 5.0 GHz a/n

Notification of Compliance120N900 Wireless Dual Band Gigabit Router WNDR4500 This device is a 2.4 GHz wideband transmission system (transceiver), inte

Page 26 - Security Options Settings

Notification of Compliance121 N900 Wireless Dual Band Gigabit Router WNDR4500• For product available in the USA market, only channel 1~11 can be opera

Page 27 - Guest Networks

Notification of Compliance122N900 Wireless Dual Band Gigabit Router WNDR4500 Interference Reduction TableThe table below shows the Recommended Minimum

Page 28 - WPA Encryption

123IndexAaccessremote 99viewing logs 76access points 82accessing remote computer 86addingcustom service 91priority rules 40address reservation 38adver

Page 29 - Genie Advanced Home

124N900 Wireless Dual Band Gigabit Router WNDR4500Ffactory default settings, restoring 78, 111factory settingslist of 114resetting 12file sharing 45fi

Page 30 - Setup Wizard

125N900 Wireless Dual Band Gigabit Router WNDR4500Ppackets, fragmented 34Parental Controls 23passphraseschanging 26product label 12password recovery,

Page 31 - WPS Wizard

126N900 Wireless Dual Band Gigabit Router WNDR4500UUniversal Plug and Play (UPnP) 100up time, system 73upgrading firmware 16, 71USBadvanced configurat

Page 32 - Setup Menu

1322. Getting Started with NETGEAR GenieConnecting to the routerThis chapter explains how to use NETGEAR Genie to set up your router after you compl

Page 33 - WAN Setup

Getting Started with NETGEAR Genie14N900 Wireless Dual Band Gigabit Router WNDR4500 Router Setup PreparationYou can set up your router with the NETGEA

Page 34 - Change the MTU Size

Getting Started with NETGEAR Genie15 N900 Wireless Dual Band Gigabit Router WNDR4500NETGEAR Genie SetupNETGEAR Genie runs on any device with a web bro

Page 35 -  To change the MTU size:

Getting Started with NETGEAR Genie16N900 Wireless Dual Band Gigabit Router WNDR4500 Use NETGEAR Genie after InstallationWhen you first set up your rou

Page 36 - LAN Setup

Getting Started with NETGEAR Genie17 N900 Wireless Dual Band Gigabit Router WNDR4500Router Dashboard (Basic Home Screen)The router Basic Home screen h

Page 37 - LAN Setup Screen Settings

Getting Started with NETGEAR Genie18N900 Wireless Dual Band Gigabit Router WNDR4500 Add Wireless Devices or Computers to Your NetworkChoose either the

Page 38 - Address Reservation

1933. Genie Basic SettingsYour Internet connection and networkThis chapter explains the features available from the Genie Basic Home screen, shown i

Page 39

2N900 Wireless Dual Band Gigabit Router WNDR4500 ©2011 NETGEAR, Inc. All rights reserved.No part of this publication may be reproduced, transmitted,

Page 40

Genie Basic Settings20N900 Wireless Dual Band Gigabit Router WNDR4500 Internet SetupThe Internet Setup screen is where you view or change ISP informat

Page 41 - QoS for a Router LAN Port

Genie Basic Settings21 N900 Wireless Dual Band Gigabit Router WNDR4500• Internet Service Provider Encapsulation. ISP types. The choices are PPPoE,

Page 42 - QoS for a MAC Address

Genie Basic Settings22N900 Wireless Dual Band Gigabit Router WNDR4500 Attached DevicesYou can view all computers or devices that are currently connect

Page 43

Genie Basic Settings23 N900 Wireless Dual Band Gigabit Router WNDR4500Parental ControlsThe first time you select Parental Controls from the Basic Home

Page 44 - USB Storage

Genie Basic Settings24N900 Wireless Dual Band Gigabit Router WNDR4500 This screen displays the following:• Network/Device Name. The default is \\r

Page 45 - File-Sharing Scenarios

Genie Basic Settings25 N900 Wireless Dual Band Gigabit Router WNDR4500If you use a wireless computer to change the wireless network name (SSID) or oth

Page 46 - Sharing Photos

Genie Basic Settings26N900 Wireless Dual Band Gigabit Router WNDR4500 Enable Wireless Isolation. If this check box is selected, then wireless clients

Page 47 - Basic Settings

Genie Basic Settings27 N900 Wireless Dual Band Gigabit Router WNDR4500Guest NetworksAdding a guest network allows visitors at your home to use the Int

Page 48 - Add or Edit a Network Folder

Genie Basic Settings28N900 Wireless Dual Band Gigabit Router WNDR4500 Guest Network Wireless Security OptionsA security option is the type of security

Page 49 - USB Storage Advanced Settings

2944. Genie Advanced HomeSpecifying custom settingsThis chapter explains the features available from the Genie Advanced Home screen, shown in the fo

Page 50 - Available Network Folders

3ContentsChapter 1 Hardware SetupUnpack Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8Position You

Page 51 - Media Server Settings

Genie Advanced Home30N900 Wireless Dual Band Gigabit Router WNDR4500 Setup WizardThe NETGEAR Genie installation process is launched the first time you

Page 52 - Specify Approved USB Devices

Genie Advanced Home31 N900 Wireless Dual Band Gigabit Router WNDR4500WPS WizardThe WPS Wizard helps you add a WPS-capable client device (a wireless de

Page 53

Genie Advanced Home32N900 Wireless Dual Band Gigabit Router WNDR4500 Within 2 minutes, go to the client device and use its WPS software to join the ne

Page 54 - ReadySHARE Printer

Genie Advanced Home33 N900 Wireless Dual Band Gigabit Router WNDR4500WAN SetupThe WAN Setup screen lets you configure a DMZ (demilitarized zone) serve

Page 55

Genie Advanced Home34N900 Wireless Dual Band Gigabit Router WNDR4500 Default DMZ ServerThe default DMZ server feature is helpful when you are using so

Page 56

Genie Advanced Home35 N900 Wireless Dual Band Gigabit Router WNDR4500- America Online’s DSL service• You use VPN and have severe performance probl

Page 57

Genie Advanced Home36N900 Wireless Dual Band Gigabit Router WNDR4500 LAN SetupThe LAN Setup screen allows configuration of LAN IP services such as Dyn

Page 58

Genie Advanced Home37 N900 Wireless Dual Band Gigabit Router WNDR4500LAN Setup Screen SettingsLAN TCP/IP Setup• IP Address. The LAN IP address of

Page 59

Genie Advanced Home38N900 Wireless Dual Band Gigabit Router WNDR4500 You can specify the pool of IP addresses to be assigned by setting the starting I

Page 60 - USB Control Center Utility

Genie Advanced Home39 N900 Wireless Dual Band Gigabit Router WNDR4500Quality of Service (QoS) SetupQoS is an advanced feature that can be used to prio

Page 61 - USB Printer

4N900 Wireless Dual Band Gigabit Router WNDR4500Chapter 4 Genie Advanced HomeSetup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 62 - USB Speaker

Genie Advanced Home40N900 Wireless Dual Band Gigabit Router WNDR4500 QoS for Applications and Online Gaming To create a QoS policy for applications a

Page 63 - Desktop NETGEAR Genie

Genie Advanced Home41 N900 Wireless Dual Band Gigabit Router WNDR4500a. If you add a new entry, the Priority Rules screen expands as shown: b. In the

Page 64 - Security

Genie Advanced Home42N900 Wireless Dual Band Gigabit Router WNDR4500 4. From the Priority Category list, select Ethernet LAN Port, as shown in the fo

Page 65

Genie Advanced Home43 N900 Wireless Dual Band Gigabit Router WNDR45003. From the Priority Category list, select MAC Address to display the following

Page 66 -  To block services:

4455. USB StorageAccessing and configuring a USB storage driveThis chapter describes how to access and configure a USB storage drive attached to you

Page 67 - Schedule Blocking

USB Storage45 N900 Wireless Dual Band Gigabit Router WNDR4500USB Drive RequirementsThe router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB Hig

Page 68 -  To schedule blocking:

USB Storage46N900 Wireless Dual Band Gigabit Router WNDR4500 • Sharing multimedia with friends and family such as MP3 files, pictures, and other m

Page 69

USB Storage47 N900 Wireless Dual Band Gigabit Router WNDR4500• There are two user accounts: admin and guest. The password for admin is the same on

Page 70 - Administration

USB Storage48N900 Wireless Dual Band Gigabit Router WNDR4500  To access your USB device:1. Click the network device name or the share name in your c

Page 71 - Upgrade the Router Firmware

USB Storage49 N900 Wireless Dual Band Gigabit Router WNDR4500• To add a folder, click Create Network Folder.• To edit a folder, select its rad

Page 72 - View Router Status

5N900 Wireless Dual Band Gigabit Router WNDR4500Chapter 8 AdministrationUpgrade the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . .

Page 73 - Statistics Button

USB Storage50N900 Wireless Dual Band Gigabit Router WNDR4500 • Network Device Name. The default is readyshare. This is the name used to access the

Page 74 - Connection Status Button

USB Storage51 N900 Wireless Dual Band Gigabit Router WNDR4500• Read/Write Access. Shows the permissions and access controls on the network folder:

Page 75

USB Storage52N900 Wireless Dual Band Gigabit Router WNDR4500 Specify Approved USB DevicesFor more security, you can set up the router to share approve

Page 76

USB Storage53 N900 Wireless Dual Band Gigabit Router WNDR45004. Select the Allow only approved devices check box.5. Click Apply so that your change

Page 77 - Manage the Configuration File

5466. ReadySHARE PrinterReadySHARE Printer is compatible with Macs and Windows PCs. It lets you connect a USB printer to the router’s USB port, and

Page 78 - Back Up Settings

ReadySHARE Printer55 N900 Wireless Dual Band Gigabit Router WNDR4500ReadySHARE PrinterYou can connect a USB printer to the router’s USB port, and shar

Page 79 - Set Password

ReadySHARE Printer56N900 Wireless Dual Band Gigabit Router WNDR4500 4. Follow the instructions to install the NETGEAR USB Control Center utility.5.

Page 80

ReadySHARE Printer57 N900 Wireless Dual Band Gigabit Router WNDR45006. If this is the first time you are accessing the utility, you are asked to sele

Page 81 - Advanced Wireless Settings

ReadySHARE Printer58N900 Wireless Dual Band Gigabit Router WNDR4500 Note that you can click the Disconnect button at any time to release the connectio

Page 82

ReadySHARE Printer59 N900 Wireless Dual Band Gigabit Router WNDR4500• You can set the value for the default time-out time from the Tools > Conf

Page 83 - Wireless Repeating Function

6N900 Wireless Dual Band Gigabit Router WNDR4500Chapter 10 TroubleshootingQuick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 84 - Set Up the Base Station

ReadySHARE Printer60N900 Wireless Dual Band Gigabit Router WNDR4500 USB Control Center UtilityThe USB Control Center Utility allows you to control a s

Page 85 - Set Up a Repeater Unit

ReadySHARE Printer61 N900 Wireless Dual Band Gigabit Router WNDR4500Control Center ConfigurationSelect Tools >Configuration to display the followin

Page 86 - Remote Computer Access Basics

ReadySHARE Printer62N900 Wireless Dual Band Gigabit Router WNDR4500 Once the printer shows Available status, it is no longer grayed out in a Paused st

Page 87

ReadySHARE Printer63 N900 Wireless Dual Band Gigabit Router WNDR4500Desktop NETGEAR GenieDesktop NETGEAR Genie is the easy dashboard for managing, mon

Page 88

6477. SecurityKeeping unwanted content out of your networkThis chapter explains how to use the basic firewall features of the router to prevent obje

Page 89

Security65 N900 Wireless Dual Band Gigabit Router WNDR4500Keyword Blocking of HTTP TrafficUse keyword blocking to prevent certain types of HTTP traffi

Page 90 -  To set up port forwarding:

Security66N900 Wireless Dual Band Gigabit Router WNDR4500 Block Services (Port Filtering)Services are functions performed by server computers at the r

Page 91 - Add a Custom Service

Security67 N900 Wireless Dual Band Gigabit Router WNDR45003. Click Add to add a service. The Block Services Setup screen displays:4. From the Servic

Page 92

Security68N900 Wireless Dual Band Gigabit Router WNDR4500  To schedule blocking:1. Select Advanced > Security > Schedule to display the follow

Page 93 - Set Up Port Triggering

Security69 N900 Wireless Dual Band Gigabit Router WNDR4500 To set up email notifications:1. Select Advanced > Security > Email to display the

Page 94

711. Hardware SetupGetting to know your routerThe N900 Wireless Dual Band Gigabit Router WNDR4500 provides you with an easy and secure way to set up

Page 95 - Dynamic DNS

7088. AdministrationManaging your networkThis chapter describes the router settings for administering and maintaining your router and home network.

Page 96 -  To set up Dynamic DNS:

Administration71 N900 Wireless Dual Band Gigabit Router WNDR4500Upgrade the Router FirmwareThe router firmware (routing software) is stored in flash m

Page 97 - Static Routes

Administration72N900 Wireless Dual Band Gigabit Router WNDR4500 View Router StatusTo view router status and usage information, select Advanced Home or

Page 98 -  To set up a static route:

Administration73 N900 Wireless Dual Band Gigabit Router WNDR4500Connection. This shows if the router is using a fixed IP address on the WAN. If the va

Page 99 - Remote Management

Administration74N900 Wireless Dual Band Gigabit Router WNDR4500 Connection Status ButtonOn the Router Status screen in the Internet Connection pane, c

Page 100 - Universal Plug and Play

Administration75 N900 Wireless Dual Band Gigabit Router WNDR4500Wireless Settings (2.4 GHz and 5 GHz)The following settings are displayed:Name (SSID).

Page 101 - Advanced Settings

Administration76N900 Wireless Dual Band Gigabit Router WNDR4500 Guest Network (2.4 GHz and 5 GHz)Name (SSID). The 11N wireless network name (SSID) use

Page 102 - Traffic Meter

Administration77 N900 Wireless Dual Band Gigabit Router WNDR4500Select Advanced > Administration > Logs. The Logs screen displays.The log screen

Page 103 - Scroll to

Administration78N900 Wireless Dual Band Gigabit Router WNDR4500 Back Up Settings To back up the router’s configuration settings:1. Select Advanced &

Page 104 - Troubleshooting

Administration79 N900 Wireless Dual Band Gigabit Router WNDR4500Set PasswordThis feature allows you to change the default password that is used to log

Page 105 - Quick Tips

Hardware Setup8N900 Wireless Dual Band Gigabit Router WNDR4500 Unpack Your RouterOpen the box and remove the router, cables, and installation guide.Fi

Page 106 - Troubleshooting with the LEDs

8099. Advanced SettingsThis chapter describes the advanced features of your router. The information is for users with a solid understanding of netwo

Page 107 - Wireless LEDs Are Off

Advanced Settings81 N900 Wireless Dual Band Gigabit Router WNDR4500Advanced Wireless SettingsSelect Advanced > Advanced Setup > Wireless Setting

Page 108 - Cannot Access the Internet

Advanced Settings82N900 Wireless Dual Band Gigabit Router WNDR4500 Wireless Repeating Function (WDS)You can set the N900 Wireless Dual Band Gigabit Ro

Page 109

Advanced Settings83 N900 Wireless Dual Band Gigabit Router WNDR4500To configure this mode, you have to know the MAC addresses of the child repeater ac

Page 110 - Troubleshooting PPPoE

Advanced Settings84N900 Wireless Dual Band Gigabit Router WNDR4500 • Wireless MAC of this router. This field displays the MAC address for your rou

Page 111 - Wireless Connectivity

Advanced Settings85 N900 Wireless Dual Band Gigabit Router WNDR45002. Select Advanced > Advanced Setup > Wireless Repeating Function to display

Page 112

Advanced Settings86N900 Wireless Dual Band Gigabit Router WNDR4500 4. Click Apply to save your changes.5. Verify connectivity across the LANs. A com

Page 113

Advanced Settings87 N900 Wireless Dual Band Gigabit Router WNDR4500information and then modifies the source information in the request message, perfor

Page 114 - Supplemental Information

Advanced Settings88N900 Wireless Dual Band Gigabit Router WNDR4500 An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at

Page 115

Advanced Settings89 N900 Wireless Dual Band Gigabit Router WNDR4500Internet to initiate a connection to a server computer on your network. Normally, y

Page 116 - Technical Specifications

Hardware Setup9 N900 Wireless Dual Band Gigabit Router WNDR4500• In an elevated location such as a high shelf, keeping the number of walls and cei

Page 117

Advanced Settings90N900 Wireless Dual Band Gigabit Router WNDR4500 • Port triggering does require that you know the computer’s IP address in advan

Page 118 - Notification of Compliance

Advanced Settings91 N900 Wireless Dual Band Gigabit Router WNDR45001. Select Advanced Setup > Port Forwarding/Port Triggering to display the follo

Page 119

Advanced Settings92N900 Wireless Dual Band Gigabit Router WNDR4500 3. Click the Add Custom Service button to display the following screen:4. In the

Page 120 - FCC Caution

Advanced Settings93 N900 Wireless Dual Band Gigabit Router WNDR45002. In the Port Forwarding screen, configure the router to forward the HTTP service

Page 121

Advanced Settings94N900 Wireless Dual Band Gigabit Router WNDR4500 2. Select the Port Triggering radio button to display the port triggering informat

Page 122 - Interference Reduction Table

Advanced Settings95 N900 Wireless Dual Band Gigabit Router WNDR45006. Click Add Service to display the following screen: 7. In the Service Name fiel

Page 123

Advanced Settings96N900 Wireless Dual Band Gigabit Router WNDR4500 host name that you configure in the router. Then, whenever your ISP-assigned IP add

Page 124

Advanced Settings97 N900 Wireless Dual Band Gigabit Router WNDR4500Static RoutesStatic routes provide additional routing information to your router. U

Page 125

Advanced Settings98N900 Wireless Dual Band Gigabit Router WNDR4500  To set up a static route:1. Select Advanced > Advanced Setup > Static Rout

Page 126

Advanced Settings99 N900 Wireless Dual Band Gigabit Router WNDR4500Remote ManagementThe remote management feature lets you upgrade or check the status

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