Netgear RANGEMAX WNDR3300 User Manual Page 107
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NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual
Troubleshooting 7-1
v1.0, January 2008
Chapter 7
Troubleshooting
This chapter provides information about troubleshooting your RangeMax Dual Band Wireless-N
Router WNDR3300. After each problem description, instructions are provided to help you
diagnose and solve the problem. As a first step, review the Quick Tips.
This chapter includes the following sections:
• “Troubleshooting Quick Tips”
• “Troubleshooting Basic Functions” on page 7-2
• “Troubleshooting the Web Configuration Interface” on page 7-4
• “Troubleshooting the Internet Connection” on page 7-5
• “Troubleshooting a Network Using the Ping Utility” on page 7-6
• “Problems with Date and Time” on page 7-8
• “Solving Wireless Connection Problems” on page 7-9
• “Restoring the Default Configuration and Password” on page 7-13
Troubleshooting Quick Tips
This section describes tips for troubleshooting some common problems.
Be sure to restart your network in this sequence.
1. Turn off and unplug the modem.
2. Turn off the wireless router and computers.
3. Plug in the modem and turn it on. Wait 2 minutes.
4. Turn on the wireless router and wait 1 minute.
Tip: NETGEAR provides helpful articles, documentation, and the latest software
updates at http://www.netgear.com/support.
- NETGEAR RangeMax™ 1
- Dual Band Wireless-N 1
- Router WNDR3300 1
- Reference Manual 1
- WNDR3300 product package 3
- FCC Information to User 4
- FCC Declaration Of Conformity 5
- Contents 7
- About This Manual 11
- How to Use This Manual 12
- How to Print This Manual 12
- Revision History 13
- Chapter 1 15
- Figure 1-1 16
- Figure 1-2 17
- Figure 1-3 17
- Figure 1-4 18
- Figure 1-5 20
- ISP does not require login 20
- Figure 1-6 22
- Figure 1-7 23
- Chapter 2 25
- Safeguarding Your Network 25
- Safeguarding Your Network 2-3 27
- 2-4 Safeguarding Your Network 28
- Safeguarding Your Network 2-5 29
- 2-6 Safeguarding Your Network 30
- Figure 2-2 30
- Safeguarding Your Network 2-7 31
- 2-8 Safeguarding Your Network 32
- Safeguarding Your Network 2-9 33
- Figure 2-3 33
- Wireless Security 34
- Figure 2-4 35
- Figure 2-5 36
- Push Button Configuration 37
- PIN Entry 38
- Configuring the WPS Settings 38
- Figure 2-8 39
- Figure 2-9 41
- Figure 2-10 42
- Backing Up Your Configuration 44
- Understanding Your Firewall 45
- Chapter 3 47
- Figure 3-1 48
- Figure 3-2 49
- Figure 3-3 50
- Scheduling Blocking 51
- Figure 3-5 52
- Field Description 53
- Figure 3-6 54
- Setting the Time 55
- Chapter 4 57
- Configuring a Device Name 58
- Using Address Reservation 60
- Using a Dynamic DNS Service 61
- Figure 4-2 62
- Disabling the SPI Firewall 63
- Setting the MTU Size 64
- Configuring Static Routes 65
- Figure 4-4 66
- Figure 4-5 66
- Chapter 5 69
- Fine-Tuning Your Network 69
- 5-2 Fine-Tuning Your Network 70
- Fine-Tuning Your Network 5-3 71
- 5-4 Fine-Tuning Your Network 72
- Fine-Tuning Your Network 5-5 73
- 5-6 Fine-Tuning Your Network 74
- Adding a Custom Service 75
- 5-8 Fine-Tuning Your Network 76
- Figure 5-2 76
- Configuring Port Triggering 77
- 5-10 Fine-Tuning Your Network 78
- Figure 5-3 78
- Fine-Tuning Your Network 5-11 79
- Figure 5-4 79
- Using Universal Plug and Play 80
- Fine-Tuning Your Network 5-13 81
- 5-14 Fine-Tuning Your Network 82
- Fine-Tuning Your Network 5-15 83
- Figure 5-6 83
- 5-16 Fine-Tuning Your Network 84
- Figure 5-7 84
- Fine-Tuning Your Network 5-17 85
- Figure 5-8 85
- 5-18 Fine-Tuning Your Network 86
- Figure 5-9 86
- Fine-Tuning Your Network 5-19 87
- Figure 5-10 87
- Changing the MTU 88
- Fine-Tuning Your Network 5-21 89
- Table 5-1. Common MTU Sizes 89
- 5-22 Fine-Tuning Your Network 90
- Figure 5-11 90
- Technologies 91
- 5-24 Fine-Tuning Your Network 92
- Chapter 6 93
- Figure 6-1 94
- Figure 6-2 97
- Set Interval 98
- Figure 6-4 99
- Figure 6-5 100
- Upgrading the Router Software 101
- Figure 6-6 102
- Figure 6-7 102
- Figure 6-8 103
- Figure 6-9 105
- Chapter 7 107
- Troubleshooting 107
- 7-2 Troubleshooting 108
- Troubleshooting 7-3 109
- 7-4 Troubleshooting 110
- Troubleshooting 7-5 111
- 7-6 Troubleshooting 112
- Troubleshooting 7-7 113
- Problems with Date and Time 114
- Troubleshooting 7-9 115
- 7-10 Troubleshooting 116
- Troubleshooting 7-11 117
- Figure 7-1 117
- 7-12 Troubleshooting 118
- Figure 7-2 118
- Troubleshooting 7-13 119
- 7-14 Troubleshooting 120
- Appendix A 121
- Technical Specifications 121
- A-2 Technical Specifications 122
- Technical Specifications A-3 123
- A-4 Technical Specifications 124
- Technical Specifications A-5 125
- A-6 Technical Specifications 126
- Appendix B 127
- Related Documents 127
- B-2 Related Documents 128
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