Netgear RANGEMAX WNDR3300 User Manual download pdf (Page 113)

NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual

Troubleshooting 7-7

v1.0, January 2008

Testing the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to your router is set up

correctly.

To ping the router from a running Windows PC:

1. From the Windows toolbar, click the Start button, and then select Run.

2. In the field provided, type ping followed by the IP address of the router, as in this example:

ping www.routerlogin.net

3. Click OK.

You should see a message like this one:

Pinging <IP address > with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not functioning correctly, you could have one of the following problems:

• Wrong physical connections

– For a wired connection, make sure the numbered Ethernet port light is on for the port

to which you are connected. If the light is off, follow the instructions in “The Internet

or Ethernet port lights are not on.” on page 7-3.

– Check that the corresponding Link lights are on for your network interface card. If

your router and computer are connected to a separate Ethernet switch, make sure the

Link lights are on for the switch ports that are connected to your computer and router.

• Wrong network configuration

– Verify that the Ethernet card driver software and TCP/IP software are both installed

and configured on your computer.

– Verify that the IP address for your router and your computer are correct and that the

addresses are on the same subnet.

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Netgear RANGEMAX WNDR3300 User Manual Page 113