Netgear AC750 User Manual download pdf (Page 146)

Troubleshooting

146

A750 Wireless Dual Band Gigabit Router JR6150

LEDs Never Turn Off

When the router is on, the LEDs light for about 10 seconds and then turn off. If all the LEDs

stay lit, a fault exists within the router.

If all LEDs are still on 1 minute after power-up, do the following:

• Cycle the power to see if the router recovers.

• Press and hold the Restore Factory Settings button to return the router to its factory

settings. See Restore the Factory Settings and Password on page 151.

If the error persists, you might have a hardware problem and should

contact

technical support

at www.netgear.com/support.

Internet or Ethernet LAN Port LEDs Are Off

If the Internet LED or the Ethernet LAN port LEDs do not light when the Ethernet connection

is made, check the following:

• Make sure that the Ethernet cable connections are secure at the router and at the modem

or computer.

• Make sure that power is turned on to the connected modem or computer.

• Be sure that you are using the correct cable.

When connecting the router’

s Internet port to a cable or DSL modem, use the cable that

was supplied with the cable or DSL modem.

This cable can be a s

tandard

straight-through Ethernet cable or an Ethernet crossover cable.

Wireless LEDs Are Off

If the Wireless LEDs stay off, check to see if someone pressed the Wireless On/Off button

on the router. This button turns the wireless radios in the router on and off. The Wireless

LEDs are lit when the wireless radio is turned on.

WPS/FastLane Button Blinks Amber

If, after you use the WPS/FastLane function, the button blinks amber, check the following:

• Make sure that you are using the button and not the router’s bu

ilt-in registrar.

• Check that PIN verification succeeded for the wireless device that you are adding to the

wireless network.

• Make

sure that you have not pressed the WPS/FastLane

button on the front of the router

after disabling the WPS/FastLane feature (you logged in to the router and disabled this

feature previously).

• Check that the router is not in the temporary AP setup locked s

tate (if you are using the

wireless repeater function).

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Netgear AC750 User Manual Page 146

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