Netgear AC750 User Manual download pdf (Page 145)

Troubleshooting

145

A750 Wireless Dual Band Gigabit Router JR6150

Troubleshooting with the LEDs

After you turn on power to the router, the following sequence of events occurs:

1. When power is first applied, verify that the Power/Check LED is lit.

2. Verify that the Power/Check LED turns amber within a few seconds, indicating that the

self-test

is running.

3. After approximately 30 seconds, verify the following:

• The Power/Check LED is solid green.

• The Internet LED is lit.

• A numbered Ethernet port LED on the back of the router is on for any local port that is

connected

to a computer. This activation indicates that a link has been established to

the connected device.

You can use the LEDs on the front panel of the router for troubleshooting.

Power/Check LED Is Off or Blinking

Make sure that the power cord is securely connected to your router and that the power

adapter is securely connected to a functioning power outlet.

Make sure that you are using the power adapter that NETGEAR supplied for this product.

If the Power/Check LED blinks slowly and continuously, the router firmware

is corrupted. This

corruption can happen if a firmware upgrade is interrupted, or if the router detects a problem

with the firmware. If the error persists, you have a hardware problem. For recovery

instructions or help with a hardware problem, contact technical support at

http://support.netgear.com/general/contact/default.aspx.

Power/Check LED Stays Amber

When the router is turned on, the Power/Check LED turns amber for about 20 seconds and

then turns green. If the LED does not turn green, the router has a problem.

If the Power/Check LED is still amber one minute after you turn on power to the router, so the

following:

1. Turn the power off and back on to see if the router recovers.

2. Press and hold the Restore

Factory Settings button to return the router to its factory

settings. See Restore the Factory Settings and Password on page 151.

If the error persists, you might have a hardware problem and sh

ould contact technical

support at www.netgear.com/support.

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Netgear AC750 User Manual Page 145