Netgear AC750 User Manual download pdf (Page 150)

Troubleshooting

150

A750 Wireless Dual Band Gigabit Router JR6150

Changes Not Saved

If the router does not save the changes you make in the router interface, check the following:

• When entering configuration settings, always click the Apply button before moving to

another screen or tab, or your changes are lost.

• Click the Refresh or Reload button in the web browser.

The changes might have

occurred, but the old settings might be in the web browser’s cache.

Wireless Connectivity

If you are having trouble connecting wirelessly to the router, check the following to try to

isolate the problem:

• Does the wireless device or computer that you are using find your wireless network?

If not, check the Wireless LEDs on the front of the router. They should be lit. If they are

not, you can press the Wireless On/Off

button on the front of the router to turn the

router’s wireless radios back on.

If you disabled the router’s SSID broadcast, then your wireless network is hidden and

does not show up in your wireless client’s scanning list. By de

fault, SSID broadcast is

enabled.

• Does your wireless device support the security that you are using for your wireless

network? For example, does your wireless device support WPA2 se

curity? If not, then

you must change the security of the router to match the security that is supported by your

wireless device. For more information, see Basic Wireless Settings on page 25.

WARNING:

NETGEAR recommends that you use the WPA2 wireless security

option. Do not disable wireless security!

If your wireless device does not support WPA2 security, you might want to consider

upgrading your wireless device to a newer model.

• If you want to view the wireless settings for the router, use an Ethernet cable to connect a

computer to a LAN port on the router.

Then log in to the router, and select BASIC >

Wireless. For more information, see Basic Wireless Settings on page 25.

Note: Be sure to click the Apply button when you make changes.

If your wireless device finds your network, but the signal strength is weak, check these

conditions:

• Is your router too far from your computer, or too close? Place your computer near the

router, but at least 6 feet (2 meters) away

, and see whether the signal strength improves.

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Netgear AC750 User Manual Page 150