Netgear AC750 User Manual download pdf (Page 144)

Troubleshooting

144

A750 Wireless Dual Band Gigabit Router JR6150

Quick Tips

This section describes tips for troubleshooting some common problems.

Sequence to Restart Your Network

Be sure to restart your network in this sequence:

1. Turn off and

unplug the modem.

2. Turn off the router and

computers.

3. Plug in the modem and turn it on. Wait two minutes.

4. Turn on the router and

wait two minutes.

5. Turn on the computers.

Check Ethernet Cable Connections

Make sure that the Ethernet cables are securely plugged in.

The Internet LED on the router is lit when the Ethernet cable connecting the router and the

modem is plugged in securely and the modem and router are turned on.

For each powered-on computer connected to the router by an Ethernet cable, the

corresponding numbered router LAN port LED is lit.

Wireless Settings

Make sure that the wireless settings in the computer and router match exactly.

For a wirelessly connected computer, the wireless network name (SSID) and wireless

security settings of the router and wireless computer need to match exactly.

If you set up an access list in the

Advanced Wireless Settings screen, you must add each

wireless computer’s MAC address to the router’s access list.

Network Settings

Make sure that the network settings of the computer are correct.

Wired and wirelessly connected computers need to have network (IP) addresses on the

same network

as the router. The simplest way to set this up is to configure each computer to

obtain an IP address automatically using DHCP.

Some cable modem service providers require you to use the MAC address of the computer

initially registered on the account. Y

ou can view the MAC address in the Attached Devices

screen.

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Netgear AC750 User Manual Page 144