Netgear FVS336G-300NAS Specifications download pdf (Page 617)

100

101

Diagnostics and Troubleshooting

617

ProSAFE Dual WAN Gigabit WAN SSL VPN Firewall FVS336Gv3

If a port’s left LED lights, a link is established to the connected device. The port’s right

LED indicates the connection speed:

• If the port is connected to a 1000 Mbps device, the right LED lights green.

• If the port is connected to a 100 Mbps device, the right LED lights amber.

• If the port is connected to a 10 Mbps device, the right LED is off.

If any of these conditions do not occur, see the information in the following table.

Troubleshoot the Web Management Interface

If you cannot access the VPN firewall’s web management interface from a computer on your

local network, check the following:

• Check the Ethernet connection between the computer and the VPN firewall. For more

information, see

Troubleshoot Basic Functioning on page 616.

• If your computer’s IP address is shown as 169.254.x.x:

Windows and Mac operating systems generate and assign an IP address if the computer

Table 10. Troubleshooting basic functions

Problem Solution

Power LED does not light. If the Power and other LEDs are off when your VPN firewall is turned on, make

sure that the power cord is correctly connected to your VPN firewall and that the

power supply adapter is correctly connected to a functioning power outlet.

If the error persists, you have a hardware problem. Contact NETGEAR technical

support.

Test LED does not turn off. When the VPN firewall is powered on, the Test LED turns on for approximately

two minutes and then turns off when the VPN firewall has completed its

initialization. If the Test LED remains on, there is a fault within the VPN firewall.

If the Test LED is still on more than three minutes after power-up, do the

following:

• Turn off the power, and turn it on again to see if the VPN firewall recovers.

• Reset the VPN firewall’s configuration to factory default settings. For more

information, see

Revert to Factory Default Settings on page 555.

If the error persists, you might have a hardware problem. Contact NETGEAR

technical support.

LAN or WAN port LEDs do

not light.

If either the LAN LEDs or WAN LEDs do not light when the Ethernet connection is

made, check the following:

• Make sure that the Ethernet cable connections are secure at the VPN firewall

and at the hub, router, or workstation.

• Make sure that power is turned on to the connected hub, router, or

workstation.

• Be sure that you are using the correct cables.

When connecting the VPN firewall’s WAN ports to one or two devices that

provide the Internet connections, use the cables that are supplied with the

devices. These cables could be standard straight-through Ethernet cables or

Ethernet crossover cables.

1 2 ... 612 613 614 615 616 617 618 619 620 621 622 ... 692 693

Comments to this Manuals

No comments

Netgear FVS336G-300NAS Specifications Page 617

Comments to this Manuals