Netgear WNAP320 User's Guide Page 99
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- Table of contents
- TROUBLESHOOTING
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Chapter 6. Troubleshooting | 99
ProSafe Wireless-N Access Point WNAP320 Reference Manual
The Active LED or the LAN LED Is Not Lit
There is a hardware connection problem.
Check these items:
• Make sure
that the cable connectors are securely plugged in at the wireless access point
and the network device—hub, (PoE) switch, or router.
• Make sure tha
t the connected device is turned on.
• Make sure tha
t the correct cable is used. Use a standard Category 5 Ethernet patch
cable. If the network device has Auto Uplink™ (MDI/MDIX) ports, you can use either a
crossover cable or a normal patch cable.
The WLAN LED Does Not Light Up
The wireless access point’s antenna is not working.
Check these items:
• If the
WLAN LED remains off, either disconnect the cable to the PoE switch and then
reconnect it again, or disconnect the adapter from its power source and then plug it in
again.
• Make sure tha
t optional external antennas are tightly connected to the wireless access
point.
Contact NETGEAR technical support if the WLAN LED remains off.
You Cannot Access the Internet or the LAN from a
Wireless-Capable Computer
There is a configuration problem.
Check these items:
• Y
ou might not have restarted the computer with the wireless adapter to allow TCP/IP
changes take effect. Restart the computer.
• The computer wit
h the wireless adapter might not have the correct TCP/IP settings to
communicate with the network. Restart the computer and check that TCP/IP is set up
correctly for that network. In Windows, the usual setting for Network Properties is to
obtain an IP address automatically.
• The wireless acce
ss point’s default values might not work with your network. Check the
wireless access point’s default configuration against the configuration of other devices in
your network.
• Make sure tha
t the SSID, network authentication, and data encryption settings of the
computer with the wireless adapter are the same as those of the wireless access point.
- Technical Support 2
- Trademarks 2
- Statement of Conditions 2
- Revision History 2
- Contents 3
- Chapter 4 Management 4
- Chapter 6 Troubleshooting 4
- Contents 5
- Introduction 6
- What Is In the Box? 7
- System Requirements 7
- Key Features and Standards 7
- Key Features 8
- Hardware Description 10
- Top Panel 11
- Rear Panel 12
- Figure 3 13
- Ethernet Cabling Requirements 15
- Figure 4 17
- Web Management Interface 18
- Figure 7 19
- Figure 8 19
- Figure 9 20
- To configure the IP settings: 21
- 1. Select Con 21
- Figure 11 22
- Table 5. LAN Settings 23
- Figure 12 24
- Ceiling Installation 28
- 5. Conn 29
- Wall Installation 30
- 4. Conn 31
- Desk Installation 33
- Figure 13 35
- Security Profiles 36
- Figure 14 39
- Figure 15 40
- Figure 16 44
- Figure 17 44
- Configure Legacy 802.1X 45
- Figure 20 46
- Figure 21 46
- • WPA-PSK 47
- • WPA2-PSK 47
- • WPA-PSK & WPA2-PSK 47
- Figure 25 48
- 3. Click App 49
- Figure 26 50
- Schedule the Wireless Radio 52
- Figure 28 53
- Management 55
- SNMP Management 56
- Figure 30 57
- Figure 31 57
- Web Browser Upgrade Procedure 59
- TFTP Server Upgrade Procedure 59
- Defaults 60
- Restore the Configuration 61
- Settings 62
- Default Configuration 63
- Figure 37 64
- Figure 38 64
- Enable the Syslog Server 65
- View System Information 66
- Monitor Wireless Stations 68
- Figure 42 69
- View the Activity Log 70
- Traffic Statistics 71
- Figure 45 73
- Figure 46 74
- Field Description 75
- Advanced Configuration 76
- Figure 47 77
- Hotspot Settings 78
- Figure 49 79
- Figure 50 82
- Table 24. EDCA Settings 83
- Configure Wireless Bridging 84
- Figure 51 85
- Figure 52 86
- Figure 53 86
- Figure 54 88
- Figure 55 89
- Figure 56 89
- Figure 57 92
- Figure 58 93
- Figure 59 93
- Figure 60 96
- Troubleshooting 97
- Basic Functioning 98
- Wireless-Capable Computer 99
- Problems with Date and Time 103
- Use the Packet Capture Tool 103
- Supplemental Information 105
- Technical Specifications 106
- Factory Default Settings 107
- Command-Line Reference 109
- Notification of Compliance 117
- FCC Caution 118
- Industry Canada statement: 118
- Radiation Exposure Statement: 118
- Interference Reduction Table 120
- Numerics 121
- 122 122
- Index 123
- 124 124
- Index 125
- 126 126
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