Netgear FVS114 User Manual Page 197
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- Table of contents
- TROUBLESHOOTING
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Reference Manual for the ProSafe VPN Firewall FVS114
Preparing Your Network D-19
202-10098-01, April 2005
• An IP address and subnet mask
• A gateway IP address, which is the address of the ISP’s router
• One or more domain name server (DNS) IP addresses
• Host name and domain suffix
For example, your account’s full server names may look like this:
mail.xxx.yyy.com
In this example, the domain suffix is
xxx.yyy.com.
If any of these items are dynamically supplied by the ISP, your firewall automatically acquires
them.
If an ISP technician configured your PC during the installation of the broadband modem, or if you
configured it using instructions provided by your ISP, you need to copy the configuration
information from your PC’s Network TCP/IP Properties window or Macintosh TCP/IP Control
Panel before reconfiguring your PC for use with the firewall. These procedures are described next.
Obtaining ISP Configuration Information for Windows Computers
As mentioned above, you may need to collect configuration information from your PC so that you
can use this information when you configure the FVS114 VPN Firewall. Following this procedure
is only necessary when your ISP does not dynamically supply the account information.
To get the information you need to configure the firewall for Internet access:
1. On the Windows taskbar, click the Start button, point to Settings, and then click Control
Panel.
2. Double-click the Network icon.
The Network window opens, which displays a list of installed components.
3. Select TCP/IP, and then click Properties.
The TCP/IP Properties dialog box opens.
4. Select the IP Address tab.
If an IP address and subnet mask are shown, write down the information. If an address is
present, your account uses a fixed (static) IP address. If no address is present, your account
uses a dynamically-assigned IP address. Click “Obtain an IP address automatically”.
5. Select the Gateway tab.
- Reference Manual for the 1
- ProSafe VPN Firewall 1
- Contents 5
- Chapter 1 13
- About This Manual 13
- How to Use This Manual 14
- How to Print this Manual 15
- 1-4 About This Manual 16
- Chapter 2 17
- Introduction 17
- Security 18
- Extensive Protocol Support 19
- Maintenance and Support 20
- Package Contents 21
- The FVS114 Rear Panel 22
- NETGEAR-Related Products 23
- Documentation 23
- 2-8 Introduction 24
- Chapter 3 25
- Internet 26
- VPN Firewall 27
- Computer 27
- Troubleshooting Tips 30
- VPN firewall router 31
- Using the Smart Setup Wizard 34
- Chapter 4 39
- Firewall Protection and 39
- Content Filtering 39
- Block Sites 40
- Figure 4-2: Rules menu 42
- Order of Precedence for Rules 48
- Services 49
- Figure 4-9: Schedule page 51
- Time Zone 52
- Figure 4-10: E-mail menu 53
- Figure 4-11: Logs menu 55
- Table 4-2. Log action buttons 56
- Chapter 5 57
- VPN Tunnel 58
- Remote PC 65
- 22.23.24.25 would be used 67
- Figure 5-25: Remote IP 78
- VPN Tunnel Control 82
- and then click OK 84
- Deactivating a VPN Tunnel 86
- Deleting a VPN Tunnel 88
- Chapter 6 89
- 202-10098-01, April 2005 100
- VPN Consortium Scenario 1: 103
- How to Check VPN Connections 109
- Chapter 7 117
- Maintenance 117
- 7-2 Maintenance 118
- Maintenance 7-5 121
- Configuration File Management 122
- Backing Up the Configuration 123
- Restoring the Configuration 123
- Erasing the Configuration 123
- Diagnostics 124
- Maintenance 7-9 125
- Figure 7-8: Diagnostics menu 125
- 7-10 Maintenance 126
- Chapter 8 127
- Advanced Configuration 127
- Default DMZ Server 128
- How to Configure Dynamic DNS 129
- Advanced Configuration 8-5 131
- 8-6 Advanced Configuration 132
- Using Address Reservation 133
- Configuring Static Routes 134
- Static Route Example 136
- 8-12 Advanced Configuration 138
- Advanced Configuration 8-13 139
- Figure 8-8: UPnP menu 139
- UPnP devices 140
- Chapter 9 141
- Troubleshooting 141
- LEDs Never Turn Off 142
- Troubleshooting 9-3 143
- 9-6 Troubleshooting 146
- Problems with Date and Time 147
- 9-8 Troubleshooting 148
- Appendix A 149
- Technical Specifications 149
- VCCI Class B 150
- EN 55 022 (CISPR 22), Class B 150
- Appendix B 151
- IP Addresses and the Internet 152
- Subnet Addressing 155
- Table B-2. Netmask formats 156
- Private IP Addresses 157
- Related Documents 159
- Domain Name Server 159
- IP Configuration by DHCP 160
- Ethernet Cabling 161
- Category 5 Cable Quality 162
- Inside Twisted Pair Cables 163
- Appendix C 167
- Virtual Private Networking 167
- IPSec Security Features 168
- IPSec Components 168
- Authentication Header (AH) 170
- IKE Security Association 170
- Key Management 172
- VPN Process Overview 173
- VPN Tunnel Between Gateways 174
- VPN Tunnel Negotiation Steps 175
- VPNC IKE Security Parameters 176
- Testing and Troubleshooting 177
- Additional Reading 177
- Appendix D 179
- Preparing Your Network 179
- D-2 Preparing Your Network 180
- Preparing Your Network D-5 183
- Verifying TCP/IP Properties 184
- Preparing Your Network D-7 185
- 8. Then, restart your PC 186
- Preparing Your Network D-9 187
- D-10 Preparing Your Network 188
- Preparing Your Network D-11 189
- D-12 Preparing Your Network 190
- Preparing Your Network D-13 191
- Properties button 192
- 3. Type ipconfig /all 193
- MacOS 8.6 or 9.x 194
- 4. Click Save 195
- Are Login Protocols Used? 196
- 4. Select the IP Address tab 197
- 5. Select the Gateway tab 197
- Computers 198
- Restarting the Network 199
- D-22 Preparing Your Network 200
- Glossary 201
- 12 Glossary 212
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