Netgear WNHD3004 User's Guide download pdf (Page 52)

3DHD Home Theater Adapter WNHD3004 User Manual

7-2 Troubleshooting

v1.0, November 2010

Make sure that the Ethernet cables are securely plugged in.

• The Internet status light on the wireless range extender is on if the Ethernet cable connecting

the wireless range extender and the network is plugged in securely and the WNHD3004 is

turned on.

• Be sure the LED On/Off button on the back panel is set to On so that you can monitor the

status lights.

Make sure that the wireless settings in the device and WNHD3004 match exactly.

• For a wirelessly connected computer, the wireless network name (SSID) and WEP or WPA

security settings of the WNHD3004 and wireless device must match exactly.

• If you have enabled the wireless range extender to restrict wireless access by MAC address,

you must add the wireless device’s MAC address to the Access Point’s Wireless Station

Access List.

Make sure that the network settings of the devices are correct.

Wired and wirelessly connected computers must have network (IP) addresses on the same network

as the WNHD3004. The simplest way to do this is to configure each device to obtain an IP address

automatically using DHCP. Click the link to the online document “Preparing Your Network” in

Appendix B, or see the documentation that came with your computer.

Troubleshooting Basic Functions

The Power light is not on.

If the Power and other lights are off when your unit is turned on:

• Make sure that the power cord is correctly connected and that the power adapter is correctly

connected to a functioning power outlet, and its Power On/Off button is in the On position.

• Check that you are using the power adapter that NETGEAR supplied for this product.

If the error persists, you have a hardware problem and should contact Technical Support at

www.netgear.com/support.

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Netgear WNHD3004 User's Guide Page 52