Netgear RP614 User Manual download pdf (Page 85)

Reference Manual for the Model RP614 Web Safe Router

Troubleshooting 8-7

— If your ISP assigned a host name to your PC, enter that host name as the Account Name in

the Basic Settings menu.

— Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many

broadband ISPs restrict access by only allowing traffic from the MAC address of your

broadband modem, but some ISPs additionally restrict access to the MAC address of a

single PC connected to that modem. If this is the case, you must configure your router to

“clone” or “spoof” the MAC address from the authorized PC. Refer to “Manual

Configuration“ on page 4-8.

Restoring the Default Configuration and Password

This section explains how to restore the factory default configuration settings, changing the

router’s administration password to password and the IP address to 192.168.0.1. You can erase the

current configuration and restore factory defaults in two ways:

• Use the Erase function of the Web Configuration Manager (see “Erase the Configuration“ on

page 6-5).

• Use the Default Reset button on the rear panel of the router. Use this method for cases when

the administration password or IP address is not known.

Using the Default Reset button

To restore the factory default configuration settings without knowing the administration password

or IP address, you must use the Default Reset button on the rear panel of the router.

1. Press and hold the Default Reset button until the Test LED turns on (about 10 seconds).

2. Release the Default Reset button and wait for the router to reboot.

Problems with Date and Time

The E-Mail menu in the Content Filtering section displays the current date and time of day. The

Model RP614 router uses the Network Time Protocol (NTP) to obtain the current time from one of

several Network Time Servers on the Internet. Each entry in the log is stamped with the date and

time of day. Problems with the date and time function can include:

1 2 ... 80 81 82 83 84 85 86 87 88 89 90 ... 106 107

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Netgear RP614 User Manual Page 85