Netgear R8000 User Manual Page 164
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
164
Nighthawk X6 AC3200 Tri-Band WiFi Router
If the path is functioning correctly, messages display that are similar to those shown in the
previous section,
Test the LAN Path to Your Router on page 163.
If you do not receive replies, check the following:
• Check that your computer has the IP address of your router listed as the default gateway.
If DHCP assigns the IP configuration of your computers, this information is not visible in
your computer Network Control Panel. Verify that the IP address of the router is listed as
the default gateway.
• Check to see that the network address of your computer (the portion of the IP address
specified by the subnet mask) is different from the network address of the remote device.
• Check that your cable or DSL modem is connected and functioning.
• If your ISP assigned a host name to your computer, enter that host name as the account
name in the Internet Setup screen.
• Your ISP might be rejecting the Ethernet MAC addresses of all but one of your
computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address of
your broadband modem. Some ISPs additionally restrict access to the MAC address of a
single computer connected to that modem. If your ISP does this, configure your router to
“clone” or “spoof” the MAC address from the authorized computer.
- Nighthawk X6 1
- Trademarks 2
- Compliance 2
- Contents 3
- Chapter 11 Network Settings 5
- Chapter 15 Troubleshooting 6
- Hardware Setup 8
- Unpack Your Router 9
- Extend the Antennas 9
- Top View 10
- Rear Panel 11
- Position Your Router 12
- Cable Your Router 13
- Connect to the Network and 14
- Access the Router 14
- Connect to the Network 15
- Types of Logins 16
- Change the Language 18
- Use the Internet Setup Wizard 21
- Scroll to 22
- Change the MTU Size 36
- Table 2. Common MTU sizes 37
- Optimize Performance 38
- To disable WMM QoS: 40
- Set Up Parental Controls 42
- To set up access control: 44
- To block Internet sites: 47
- To block services: 49
- To schedule blocking: 50
- Tri-Band WiFi Connections 54
- Tri-Band WiFi 55
- Total bandwidth: 640 Mbps 56
- 5 GHz WiFi Band 56
- Load Balancing 57
- Benefits of Tri-Band WiFi 58
- Smart Connect 59
- Beamforming 60
- Implicit Beamforming 61
- USB Device Requirements 63
- Use FTP Within the Network 69
- To view network folders: 70
- To add a network folder: 71
- Approve USB Devices 72
- Safely Remove a USB Device 74
- To set up FTP access: 76
- Dynamic DNS 78
- Your Personal FTP Server 78
- FTP Directory: 79
- To change your settings: 82
- To play videos: 87
- Share a USB Printer 89
- USB 3.0 port 90
- To download the utility: 90
- To install the utility: 91
- Use the Shared Printer 92
- To change the language: 95
- To specify the time-out: 96
- View WAN Settings 98
- Set Up a Default DMZ Server 99
- Network Settings 100
- Reserve LAN IP Addresses 104
- Specify Basic WiFi Settings 106
- Change the WiFi Mbps Settings 108
- To change the WPA settings: 110
- Set Up a Guest Network 111
- Control the Wireless Radios 112
- Set Up a Wireless Schedule 114
- Specify WPS Settings 115
- Cable this port to a LAN port 116
- Manage Your Network 118
- Update the Router Firmware 119
- Change the admin Password 120
- Recover the admin Password 121
- View Router Status 122
- To view and manage logs: 125
- Monitor Internet Traffic 126
- Custom Static Routes 127
- Set Up a Static Route 128
- Edit a Static Route 129
- Delete a Static Route 130
- Back Up Settings 131
- Remote Management 133
- To use remote access: 134
- Internet 137
- To specify the VPN service: 138
- Use a VPN Tunnel 141
- To add a custom service: 148
- Set Up Port Triggering 151
- Add a Port Triggering Service 152
- Enable Port Triggering 153
- Troubleshooting 155
- Quick Tips 156
- Troubleshoot with the LEDs 157
- Cannot Log In to the Router 158
- Cannot Access the Internet 159
- Troubleshoot PPPoE 160
- Changes Not Saved 162
- Wireless Connectivity 162
- Supplemental Information 165
- Factory Settings 166
- Supplemental Information 167
- Technical Specifications 168
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