Netgear R8000 User Manual Page 157
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
157
Nighthawk X6 AC3200 Tri-Band WiFi Router
Troubleshoot with the LEDs
By default, the router is set with standard LED settings. If you disabled blinking for the LEDs
or turned off all LEDs except the Power LED, you must return the LEDs to their standard
settings for troubleshooting. For information about controlling the LED settings, see Turn the
LEDs On or Off on page 12.
Standard LED Behavior When the Router is Powered On
After you turn on power to the router, the following sequence of events occurs:
1. When power is first applied, verify that the Power LED
is lit.
2. After approximately 30 seconds, verify the following:
• The Power LED is solid white.
• The Internet LED is lit.
• The WiFi LED is lit unless you turned of
f the wireless radio.
You can use the LEDs on the front panel of the router for troubleshooting.
Power LED Is Off or Blinking
• Make sure that the power adapter is securely connected to your router and securely
connected to a working power outlet.
• Check that you are using the power adapter that NETGEAR supplied for this product.
• If the Power LED blinks slowly and continuously
, the router firmware is corrupted. This
can happen if a firmware upgrade is interrupted, or if the router detects a problem with the
firmware. If the error persists, you have a hardware problem. For recovery instructions, or
help with a hardware problem, contact technical support at www.netgear.com/support.
Power LED Stays Amber
When the router is turned on, the Power LED turns amber for about 20 seconds and then
turns white. If the LED does not turn white, the router has a problem.
If the Power LED is still amber one minute after you turn on power to the router, do the
following:
1. Turn off the power and then turn it back on to see if the router recovers.
2. Press and hold the Reset button to return the router to its factory settings.
See Factory Settings on page 166.
If the error persists, you might have a hardware problem. Contact technical support at
www.netgear.com/support.
- Nighthawk X6 1
- Trademarks 2
- Compliance 2
- Contents 3
- Chapter 11 Network Settings 5
- Chapter 15 Troubleshooting 6
- Hardware Setup 8
- Unpack Your Router 9
- Extend the Antennas 9
- Top View 10
- Rear Panel 11
- Position Your Router 12
- Cable Your Router 13
- Connect to the Network and 14
- Access the Router 14
- Connect to the Network 15
- Types of Logins 16
- Change the Language 18
- Use the Internet Setup Wizard 21
- Scroll to 22
- Change the MTU Size 36
- Table 2. Common MTU sizes 37
- Optimize Performance 38
- To disable WMM QoS: 40
- Set Up Parental Controls 42
- To set up access control: 44
- To block Internet sites: 47
- To block services: 49
- To schedule blocking: 50
- Tri-Band WiFi Connections 54
- Tri-Band WiFi 55
- Total bandwidth: 640 Mbps 56
- 5 GHz WiFi Band 56
- Load Balancing 57
- Benefits of Tri-Band WiFi 58
- Smart Connect 59
- Beamforming 60
- Implicit Beamforming 61
- USB Device Requirements 63
- Use FTP Within the Network 69
- To view network folders: 70
- To add a network folder: 71
- Approve USB Devices 72
- Safely Remove a USB Device 74
- To set up FTP access: 76
- Dynamic DNS 78
- Your Personal FTP Server 78
- FTP Directory: 79
- To change your settings: 82
- To play videos: 87
- Share a USB Printer 89
- USB 3.0 port 90
- To download the utility: 90
- To install the utility: 91
- Use the Shared Printer 92
- To change the language: 95
- To specify the time-out: 96
- View WAN Settings 98
- Set Up a Default DMZ Server 99
- Network Settings 100
- Reserve LAN IP Addresses 104
- Specify Basic WiFi Settings 106
- Change the WiFi Mbps Settings 108
- To change the WPA settings: 110
- Set Up a Guest Network 111
- Control the Wireless Radios 112
- Set Up a Wireless Schedule 114
- Specify WPS Settings 115
- Cable this port to a LAN port 116
- Manage Your Network 118
- Update the Router Firmware 119
- Change the admin Password 120
- Recover the admin Password 121
- View Router Status 122
- To view and manage logs: 125
- Monitor Internet Traffic 126
- Custom Static Routes 127
- Set Up a Static Route 128
- Edit a Static Route 129
- Delete a Static Route 130
- Back Up Settings 131
- Remote Management 133
- To use remote access: 134
- Internet 137
- To specify the VPN service: 138
- Use a VPN Tunnel 141
- To add a custom service: 148
- Set Up Port Triggering 151
- Add a Port Triggering Service 152
- Enable Port Triggering 153
- Troubleshooting 155
- Quick Tips 156
- Troubleshoot with the LEDs 157
- Cannot Log In to the Router 158
- Cannot Access the Internet 159
- Troubleshoot PPPoE 160
- Changes Not Saved 162
- Wireless Connectivity 162
- Supplemental Information 165
- Factory Settings 166
- Supplemental Information 167
- Technical Specifications 168
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