Netgear R8000 User Manual Page 161
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
161
Nighthawk X6 AC3200 Tri-Band WiFi Router
A login screen displays.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Click the ADVANCED tab.
The ADVANCED Home screen displays.
5. In the Internet Port pane, click the Connection Status button.
The Connection Status screen displays.
6. Check the Connection Status screen to see if your PPPoE connection is up and working.
If you don’t have a connection, click the Connect button.
The router continues to attempt to connect indefinitely.
7. If you cannot connect after several minutes, the router might be set up with an incorrect
service name, user name, or password, or your ISP might have a provisioning problem.
Unless you connect manually, the router does not authenticate using PPPoE until data is
transmitted to the network.
Troubleshoot Internet Browsing
If your router can obtain an IP address but your computer is unable to load any web pages
from the Internet, check the following:
• Your computer might not recognize any DNS server addresses. A DNS server is a host
on the Internet that translates Internet names (such as www addresses) to numeric IP
addresses.
Typically, your ISP provides the addresses of one or two DNS servers for your use. If you
entered a DNS address during the router’s configuration, restart your computer.
Alternatively, you can configure your computer manually with a DNS address, as
explained in the documentation for your computer.
• Your computer might not have the router configured as its default gateway.
Reboot the computer and verify that the router address (www.routerlogin.net) is listed by
your computer as the default gateway address.
• You might be running login software that is no longer needed. If your ISP provided a
program to log you in to the Internet (such as WinPoET), you no longer need to run that
software after installing your router. You might need to go to Internet Explorer and select
Tools > Internet Options, click the Connections tab, and select the Never dial a
connection.
- Nighthawk X6 1
- Trademarks 2
- Compliance 2
- Contents 3
- Chapter 11 Network Settings 5
- Chapter 15 Troubleshooting 6
- Hardware Setup 8
- Unpack Your Router 9
- Extend the Antennas 9
- Top View 10
- Rear Panel 11
- Position Your Router 12
- Cable Your Router 13
- Connect to the Network and 14
- Access the Router 14
- Connect to the Network 15
- Types of Logins 16
- Change the Language 18
- Use the Internet Setup Wizard 21
- Scroll to 22
- Change the MTU Size 36
- Table 2. Common MTU sizes 37
- Optimize Performance 38
- To disable WMM QoS: 40
- Set Up Parental Controls 42
- To set up access control: 44
- To block Internet sites: 47
- To block services: 49
- To schedule blocking: 50
- Tri-Band WiFi Connections 54
- Tri-Band WiFi 55
- Total bandwidth: 640 Mbps 56
- 5 GHz WiFi Band 56
- Load Balancing 57
- Benefits of Tri-Band WiFi 58
- Smart Connect 59
- Beamforming 60
- Implicit Beamforming 61
- USB Device Requirements 63
- Use FTP Within the Network 69
- To view network folders: 70
- To add a network folder: 71
- Approve USB Devices 72
- Safely Remove a USB Device 74
- To set up FTP access: 76
- Dynamic DNS 78
- Your Personal FTP Server 78
- FTP Directory: 79
- To change your settings: 82
- To play videos: 87
- Share a USB Printer 89
- USB 3.0 port 90
- To download the utility: 90
- To install the utility: 91
- Use the Shared Printer 92
- To change the language: 95
- To specify the time-out: 96
- View WAN Settings 98
- Set Up a Default DMZ Server 99
- Network Settings 100
- Reserve LAN IP Addresses 104
- Specify Basic WiFi Settings 106
- Change the WiFi Mbps Settings 108
- To change the WPA settings: 110
- Set Up a Guest Network 111
- Control the Wireless Radios 112
- Set Up a Wireless Schedule 114
- Specify WPS Settings 115
- Cable this port to a LAN port 116
- Manage Your Network 118
- Update the Router Firmware 119
- Change the admin Password 120
- Recover the admin Password 121
- View Router Status 122
- To view and manage logs: 125
- Monitor Internet Traffic 126
- Custom Static Routes 127
- Set Up a Static Route 128
- Edit a Static Route 129
- Delete a Static Route 130
- Back Up Settings 131
- Remote Management 133
- To use remote access: 134
- Internet 137
- To specify the VPN service: 138
- Use a VPN Tunnel 141
- To add a custom service: 148
- Set Up Port Triggering 151
- Add a Port Triggering Service 152
- Enable Port Triggering 153
- Troubleshooting 155
- Quick Tips 156
- Troubleshoot with the LEDs 157
- Cannot Log In to the Router 158
- Cannot Access the Internet 159
- Troubleshoot PPPoE 160
- Changes Not Saved 162
- Wireless Connectivity 162
- Supplemental Information 165
- Factory Settings 166
- Supplemental Information 167
- Technical Specifications 168
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