Netgear D6200 User Manual Page 149
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- TROUBLESHOOTING
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Troubleshooting
149
D6200 WiFi DSL Modem Router
Changes Not Saved
If the WiFi DSL modem router does not save the changes you make in the WiFi DSL modem
router interface, check the following:
• When entering configuration settings, always click the Apply button before moving to
another screen or tab, or your changes are lost.
• Click the Refresh or Reload button in the web browser. The changes might have
occurred, but the old settings might be in the web browser’s cache.
Incorrect Date or Time
Select ADVANCED > Security > Schedule to display the current date and time. The WiFi
DSL modem router uses the Network Time Protocol (NTP) to obtain the current time from
one of several network time servers on the Internet. Each entry in the log is stamped with the
date and time of day. Problems with the date and time function can include the following:
• Date shown is January 1, 2000. This value means the WiFi DSL modem router has not
yet successfully reached a network time server. Check that your Internet access is
configured correctly. If you have finished setting up the WiFi DSL modem router, wait at
least 5 minutes, and check the date and time again.
• Time is off by one hour. The WiFi DSL modem router does not automatically sense
daylight saving time. In the Schedule screen, select the Automatically adjust for daylight
savings time check box.
Wireless Connectivity
If you are having trouble connecting wirelessly to the WiFi DSL modem router, try to isolate
the problem.
• Does the wireless device or computer that you are using find your wireless network?
If not, check the Wireless LED on the front of the WiFi DSL modem router. It should be lit.
If they are not, you can press the WiFi On/Off button on the side of the WiFi DSL modem
router to turn the WiFi DSL modem router’s wireless radio back on.
If you disabled the WiFi DSL modem router’s SSID broadcast, then your wireless network
is hidden and does not show up in your wireless client’s scanning list. By default, SSID
broadcast is enabled.
• Does your wireless device support the security that you are using for your wireless
network (WPA or WPA2)?
• If you want to view the wireless settings for the WiFi DSL modem router, use an Ethernet
cable to connect a computer to a LAN port on the WiFi DSL modem router. Then log in to
the WiFi DSL modem router and select BASIC > Wireless. FOr more information, see
Basic Wireless Settings on page 33.
- D6200 WiFi DSL Modem Router 1
- Trademarks 2
- Contents 3
- Chapter 5 USB Storage 4
- Chapter 6 ReadySHARE Printer 4
- Chapter 7 Security 5
- Chapter 8 Administration 5
- Chapter 9 Advanced Settings 5
- Chapter 10 Troubleshooting 6
- Product Highlights 8
- Product Specifications 9
- Hardware Setup 10
- Unpack Your New Router 11
- Hardware Features 12
- Back Panel 13
- Front Panel 14
- Table 1. Power On/Off LED 15
- Table 2. DSL LED 15
- Table 3. Internet LED 15
- Table 4. Wireless LED 16
- Table 5. USB LED 16
- Side Panel 17
- Position Your Wireless Router 18
- ADSL Microfilters 18
- Figure 8. Cabling diagram 20
- Verify the Cabling 21
- Types of Logins and Access 23
- NETGEAR genie Setup 24
- ******** 25
- Manual Method 27
- NETGEAR genie BASIC Settings 29
- Internet Basic Settings 30
- Attached Devices 32
- Parental Controls 33
- Basic Wireless Settings 33
- Wireless Network 35
- Security Options Settings 35
- Wireless Security Options 36
- Guest Networks 37
- NETGEAR genie App 38
- NETGEAR genie ADVANCED Home 40
- Setup Wizard 42
- WPS Wizard 44
- VPN Wizard 45
- Setup Menu 47
- ADSL Setup 48
- WAN Setup 49
- Default DMZ Server 50
- Change the MTU Size 51
- LAN Setup 52
- LAN Setup Screen Settings 53
- Use Router as DHCP Server 54
- Address Reservation 54
- Quality of Service Setup 56
- Add a Priority Rule 57
- USB Storage 60
- ReadySHARE Access 61
- USB Drive Requirements 61
- File-Sharing Scenarios 62
- USB Storage Basic Settings 64
- Add or Edit a Network Folder 65
- USB Storage Advanced Settings 66
- Media Server Settings 68
- Specify Approved USB Devices 69
- ReadySHARE Cloud 70
- To set up ReadySHARE Cloud: 71
- Safely Remove a USB Drive 73
- ReadySHARE Printer 74
- Security 84
- Firewall Rules 86
- To create firewall rules: 87
- To add a custom service: 89
- Schedule for Firewall Rules 90
- Click Check 94
- Reboot the Router 97
- Connection Statistics 97
- Connection Status 98
- View VPN Status 99
- To view the logs: 100
- Manage the Configuration File 101
- Set Password 102
- Administration 103
- D6200 WiFi DSL Modem Router 103
- Diagnostics 104
- Advanced Settings 106
- Advanced Wireless Settings 107
- Turn Off Radio By Schedule 108
- WPS Settings 108
- Wireless Access List 109
- Wireless Repeating Function 112
- Set Up the Base Station 113
- Set Up a Repeater Unit 114
- Remote Computer Access Basics 115
- To set up port forwarding: 119
- Add a Custom Service 120
- Set Up Port Triggering 122
- Dynamic DNS 124
- To set up Dynamic DNS: 125
- Static Routes 126
- To set up a static route: 127
- Remote Management 129
- Universal Plug and Play 131
- Traffic Meter 133
- Device Mode 135
- VPN Policies 135
- To manage the VPN policies: 136
- Troubleshooting 142
- Quick Tips 143
- Troubleshoot with the LEDs 144
- LEDs Never Turn Off 145
- Wireless LED Is Off 145
- Cannot Log In to the Router 146
- Cannot Access the Internet 146
- Troubleshoot PPPoE 148
- Changes Not Saved 149
- Incorrect Date or Time 149
- Wireless Connectivity 149
- Request timed out 151
- Supplemental Information 153
- Technical Specifications 155
- Notification of Compliance 156
- FCC Caution 157
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