Netgear WNHDE111 User Manual Page 71
- Page / 82
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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WNHDE111 5GHz Wireless-N HD Access Point/Bridge User Manual
Troubleshooting 8-3
v1.1, May 2008
• Make sure that the power cord is properly connected and that the power adapter is properly
connected to a functioning power outlet.
• Check that you are using the power adapter that NETGEAR supplied for this product.
If the error persists, you have a hardware problem and should contact Technical Support at
www.netgear.com/support.
The Wireless or Ethernet port lights are not on.
If either the Ethernet port lights or the wireless light does not come on when the Ethernet
connection is made, check the following:
• Make sure that the Ethernet cable connections are secure at the computer and at the unit.
• Make sure that power is turned on to the connected router or computer.
Troubleshooting the Web Configuration Interface
If you are unable to access the router’s Web Configuration Interface from a computer on your local
network, check the following:
• If you are connecting from a wireless computer, try connecting from a wired computer.
• Make sure that your computer’s IP address is on the same subnet as the router. For
instructions, click the link to the online document “Preparing Your Network” in Appendix B to
configure your computer.
• Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click Refresh to be sure that the Java applet is loaded.
• Try closing the browser and opening it again, or try a different browser.
• Make sure that you are using the correct login information. The factory default login name is
admin, and the password is password. Make sure that Caps Lock is off when entering this
information.
Note: If your computer’s IP address is shown as 169.254.x.x: Windows and Mac OS
generate and assign an IP address if the computer cannot reach a DHCP server.
These autogenerated addresses are in subnet 169.254.x.x. If your IP address is
in this range, check the connection from the computer to the router, and reboot
your computer.
- WNHDE111 5GHz 1
- Wireless-N HD Access 1
- Point/Bridge User Manual 1
- WNHDE111 product package 3
- FCC Information to User 4
- FCC Declaration Of Conformity 5
- Contents 7
- About This Manual 11
- How to Use This Manual 12
- How to Print This Manual 12
- Revision History 13
- Chapter 1 15
- Getting Acquainted 15
- Prepare for Installation 16
- REVIEWERS: PLEASE VERIFY 17
- 1-4 Getting Acquainted 18
- Figure 1-2 18
- Positioning Your Unit 20
- Chapter 2 21
- Easy Secure Wireless Setup 21
- Access Point Mode WPS Setup 22
- WPS Push Button Client Setup 23
- Figure 2-4 24
- Setting Up Two WNHDE111 Units 25
- Figure 2-6 26
- Figure 2-7 27
- Chapter 3 29
- Making Changes 29
- 3-2 Making Changes 30
- Figure 3-8 30
- Names of units discovered 31
- 3-4 Making Changes 32
- Figure 3-11 32
- Making Changes 3-5 33
- Figure 3-12 33
- Making Changes 3-7 35
- Figure 3-16 35
- 3-8 Making Changes 36
- Chapter 4 37
- Securing My Wireless 37
- Securing My Wireless 4-3 39
- 4-4 Securing My Wireless 40
- Figure 4-2 40
- Securing My Wireless 4-5 41
- 4-6 Securing My Wireless 42
- Securing My Wireless 4-7 43
- Push Button Configuration 44
- Security PIN Entry 45
- Enabling Wireless Isolation 46
- Securing My Wireless 4-11 47
- 4-12 Securing My Wireless 48
- Chapter 5 49
- Figure 5-1 50
- Using the DHCP Server 51
- Chapter 6 53
- Fine-Tuning Your Network 53
- 6-2 Fine-Tuning Your Network 54
- Fine-Tuning Your Network 6-3 55
- Figure 6-1 55
- 6-4 Fine-Tuning Your Network 56
- Table 6-1. WISH Options 56
- Fine-Tuning Your Network 6-5 57
- 6-6 Fine-Tuning Your Network 58
- Chapter 7 59
- Figure 7-2 61
- Figure 7-3 62
- Table 7-2. Logs 62
- Figure 7-4 63
- Table 7-3. Traffic Statistics 63
- Figure 7-5 64
- Figure 7-6 64
- Backing Up Your Configuration 65
- Upgrading the Software 66
- Chapter 8 69
- Troubleshooting 69
- 8-2 Troubleshooting 70
- Troubleshooting 8-3 71
- 8-4 Troubleshooting 72
- Appendix A 73
- Technical Specifications 73
- A-2 Technical Specifications 74
- Technical Specifications A-3 75
- A-4 Technical Specifications 76
- Appendix B 77
- Related Documents 77
- B-2 Related Documents 78
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