Netgear MP115 User's Guide download pdf (Page 46)

User’s Manual for the Wireless Digital Media Player MP115

6-4 Troubleshooting

November 2004 202-10038-01

3. Click OK. You should see a message like this one:

PINGING <IP ADDRESS> WITH 32 BYTES OF DATA

If the path is working, you see this message:

REPLY FROM < IP ADDRESS >: BYTES=32 TIME=NN MS TTL=XXX

If the path is not working, you see this message:

REQUEST TIMED OUT

4. If you cannot ping the MP115 your network may not be working correctly.

• The Status Bar of the NETGEAR Media Server, which can be found at the bottom of the

window, should show “Media Player is on the network.” If the Status Bar shows “Media

Server is not on network!”, verify that your PC has a valid IP address and that the correct

adapter is chosen. The adapter is chosen using the Change Adapter button under the System

tab.

• If multiple adapters are installed in your PC, the Media Server software can only monitor one

of them at a time. Verify that the correct adapter is chosen. The adapter is chosen using the

Change Adapter button under the System tab.

Connecting to the Rhapsody Server

If the MP115 cannot find your Rhapsody server, try the following:

• The Rhapsody application must be running on your PC. This application is different from the

NETGEAR Media Server.

• Verify that the version of the Rhapsody server installed supports UPnP and that the UPnP

server is running. The Rhapsody application shipped on the NETGEAR Wireless Digital Media

Player MP115 Resource CD supports UPnP and has the server running by default after

installation. The status of the Rhapsody UPnP server can be displayed in the Options menu,

User Settings selection under the UPnP tab. The Start UPnP Server once logged in box

should be selected and the Status should indicate Running.

Playing Media

If the MP115 cannot play media or music from the NETGEAR Media Server; or music from the

Rhapsody server, try the following:

• Check to see if the file is protected. The MP115 cannot play protected files.

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Netgear MP115 User's Guide Page 46