Netgear MP115 User's Guide download pdf (Page 43)

Troubleshooting 6-1

November 2004 202-10038-01

Chapter 6

Troubleshooting

This chapter gives information about troubleshooting your Wireless Digital Media Player MP115.

After each problem description, instructions are provided to help you diagnose and solve the

problem.

No Television Display

If the wrong video output is set on the MP115 then the television display will not work. Push the

Disp Sel button on the remote control to cycle through the video output settings. When you have

reached the correct setting, the television display will work. Select that setting and push OK on the

remote control.

Connecting to the MP115

Here are some tips for correcting simple problems that may prevent you from connecting to the

media player.

Problem Recommended Action

MP115 does not respond

to the remote control.

• Check the LED on the front panel of the MP115 to make sure

the power is on.

• Make sure the television is turned on.

• Aim the remote control at the logo on the upper right of the

MP115.

• The LED on the remote control should flash when you push a

button.

— If the LED does not flash, and the batteries are

working, then the remote may be faulty.

— If the LED does flash, reset the MP115

MP115 does not find my

network.

• Make sure the Wireless Network Name (SSID) and

WEP settings of the MP115 and media server match

exactly.

• Restart the media server software, then power cycle the

MP115.

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Netgear MP115 User's Guide Page 43