Netgear R6100 User Manual download pdf (Page 106)

106

9. Troubleshooting

This chapter provides information to help you diagnose and solve problems you might have with

your router. If you do not find the solution here, check the NETGEAR support site at

http://support.netgear.com for product and contact information.

This chapter contains the following sections:

• Quick Tips

• Troubleshoot with the LEDs

• Cannot Log In to the Router

• Cannot Access the Internet

• Changes Not Saved

• Wireless Connectivity

• Troubleshoot Your Network Using the Ping Utility

1 2 ... 101 102 103 104 105 106 107 108 109 110 111 ... 121 122

R6100 WiFi Router 1
Trademarks 2
Contents 3
Chapter 5 USB Storage 4
Chapter 6 Security 4
Chapter 7 Administration 4
Chapter 8 Advanced Settings 5
Chapter 9 Troubleshooting 5
Hardware Setup 7
Unpack Your Router 8
Hardware Features 8
Front and Side Panel 9
Rear Panel 10
Position Your Router 11
Getting Started 12
Router Setup Preparation 13
Login and Access 13
NETGEAR genie Setup 14
Upgrade the Firmware 15
Dashboard (BASIC Home Screen) 16
Join Your Wireless Network 17
Basic Settings 19
Internet Setup 20
Parental Controls 22
Basic Wireless Settings 24
Wireless Network Settings 26
Wireless Security Options 26
 To change the WPA settings: 27
Set Up a Guest Network 28
View Attached Devices 29
Advanced Home Settings 30
 To use the Setup Wizard: 31
WAN Setup 32
Default DMZ Server 33
Change the MTU Size 34
LAN Setup 35
LAN TCP/IP Setup 36
Use Router as DHCP Server 37
Address Reservation 37
Set Up Bandwidth Control 40
QoS for a Router LAN Port 42
QoS for a MAC Address 43
Edit or Delete a QoS Policy 44
USB Storage 45
Safely Remove a USB Drive 46
Access the USB Storage Device 46
Sharing Files 48
Available Network Folders 52
Specify Approved USB Devices 53
Media Server Settings 54
TiVo Support 55
To play music or view photos: 56
1. On the 56
Security 58
 To set up keyword blocking: 59
 To block services: 60
Communications 62
Add a Custom Service 64
Set Up Port Triggering 66
Schedule Blocking 68
Administration 70
Upgrade the Router Firmware 71
View Router Status 72
Show Statistics Button 73
Connection Status Button 74
Specify Logs Settings 75
 To specify logs settings: 76
Manage the Configuration File 77
Change the Password 78
Password Recovery 79
Advanced Wireless Settings 81
Set Up a Wireless Schedule 82
View or Change WPS Settings 82
Wireless Access Point 85
Wireless Distribution System 86
Set Up the Base Station 87
Set Up a Repeater 88
Dynamic DNS 90
Static Routes 91
Remote Management 92
Universal Plug and Play 94
Auto Detect 96
IPv6 Auto Config 97
IPv6 6to4 Tunnel 98
IPv6 Pass Through 99
IPv6 Fixed 99
Advanced Settings 100
IPv6 DHCP 101
IPv6 PPPoE 102
R6100 WiFi Router 103
Traffic Meter 104
Troubleshooting 106
Quick Tips 107
Troubleshoot with the LEDs 108
Cannot Log In to the Router 109
Cannot Access the Internet 110
Troubleshoot PPPoE 111
Changes Not Saved 113
Wireless Connectivity 113
Supplemental Information 116
Factory Settings 117
Technical Specifications 119
Notification of Compliance 120
Avertissement: 122
Interference Reduction Table 122

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Netgear R6100 User Manual Page 106

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