Netgear PROSAFE FVS338 User Manual Page 163
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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FVS338 ProSafe VPN Firewall 50 Reference Manual
Troubleshooting 7-7
v1.0, September 2006
Restoring the Default Configuration and Password
This section explains how to restore the factory default configuration settings, changing the
firewall’s administration password to password and the IP address to 192.168.1.1. You can erase
the current configuration and restore factory defaults in two ways:
• Use the Erase function of the firewall (see “Backup and Restore Settings” on page 6-13).
• Use the reset button on the rear panel of the firewall. Use this method for cases when the
administration password or IP address is not known.
To restore the factory default configuration settings without knowing the administration password
or IP address, you must use the reset button on the rear panel of the firewall.
1. Press and hold the reset button until the Test LED turns on and begins to blink (about 10
seconds).
2. Release the reset button and wait for the firewall to reboot.
Problems with Date and Time
The E-Mail menu in the Content Filtering section displays the current date and time of day. The
VPN firewall uses the Network Time Protocol (NTP) to obtain the current time from one of
several Network Time Servers on the Internet. Each entry in the log is stamped with the date and
time of day. Problems with the date and time function can include:
• Date shown is January 1, 2000. Cause: The firewall has not yet successfully reached a
Network Time Server. Check that your Internet access settings are configured correctly. If you
have just completed configuring the firewall, wait at least five minutes and check the date and
time again.
• Time is off by one hour. Cause: The firewall does not automatically sense Daylight Savings
Time. In the E-Mail menu, check or uncheck the box marked “Adjust for Daylight Savings
Time”.
- FVS338 ProSafe VPN 1
- Firewall 50 Reference 1
- Additional Copyrights 3
- Contents 7
- About This Manual 13
- How to Use This Manual 14
- How to Print this Manual 14
- Revision History 15
- Chapter 1 17
- Introduction 17
- Security 18
- Extensive Protocol Support 19
- Trend Micro Integration 20
- Package Contents 21
- Router Hardware Components 21
- Router Front Panel 22
- Router Rear Panel 23
- Factory Default Login 24
- Introduction 1-9 25
- Figure 1-5 25
- 1-10 Introduction 26
- Chapter 2 27
- Figure 2-1 28
- Figure 2-2 29
- Figure 2-3 30
- Figure 2-4 31
- Figure 2-5 34
- Figure 2-6 35
- Figure 2-7 36
- Figure 2-8 39
- Configuring the WAN Mode 41
- Figure 2-9 43
- Chapter 3 45
- LAN Configuration 45
- 3-2 LAN Configuration 46
- Figure 3-1 46
- LAN Configuration 3-3 47
- Figure 3-2 48
- 3-4 LAN Configuration 48
- Managing Groups and Hosts 49
- 3-6 LAN Configuration 50
- LAN Configuration 3-7 51
- Figure 3-3 51
- Configuring Static Routes 52
- Static Route Example 53
- RIP Configuration 54
- LAN Configuration 3-11 55
- Figure 3-5 55
- 3-12 LAN Configuration 56
- LAN Configuration 3-13 57
- Figure 3-6 57
- 3-14 LAN Configuration 58
- Chapter 4 59
- Services-Based Rules 60
- Figure 4-1 64
- Setting LAN WAN Rules 65
- Figure 4-3 67
- Attack Checks 68
- Inbound Rules Examples 70
- Figure 4-7 71
- Figure 4-8 72
- Figure 4-9 73
- Adding Customized Services 75
- Figure 4-12 76
- Figure 4-13 78
- Figure 4-14 80
- Enabling Source MAC Filtering 81
- Setting Up Port Triggering 82
- Figure 4-16 83
- Figure 4-17 84
- Figure 4-18 86
- Figure 4-19 88
- Administrator Information 89
- Chapter 5 91
- Virtual Private Networking 91
- IKE Policies 94
- VPN Policies 95
- VPN Policy Operation 96
- VPN Policy Table 96
- VPN Tunnel Connection Status 97
- Figure 5-1 99
- Figure 5-2 99
- Figure 5-3 100
- Figure 5-4 100
- Configuring the FVX538 101
- Testing the Connection 102
- Configuring the FVS338 103
- Configuring the VPN Client 104
- Figure 5-8 105
- Figure 5-9 106
- Figure 5-10 107
- Figure 5-11 107
- Figure 5-12 108
- Figure 5-13 108
- Figure 5-15 110
- User Database Configuration 112
- RADIUS Client Configuration 113
- (ModeConfig) 115
- ModeConfig Operation 116
- Setting Up ModeConfig 116
- Figure 5-19 117
- Figure 5-20 119
- Figure 5-21 120
- Figure 5-22 121
- Figure 5-23 122
- Figure 5-24 122
- Certificates 123
- Self Certificates 124
- Figure 5-26 126
- Chapter 6 129
- Router and Network Management 129
- Administration 135
- Figure 6-1 136
- Figure 6-2 137
- Using a SNMP Manager 139
- Figure 6-3 140
- Figure 6-4 142
- Setting the Time Zone 143
- Monitoring the Router 144
- Figure 6-6 145
- Figure 6-7 146
- Figure 6-8 147
- Monitoring Attached Devices 148
- Figure 6-10 149
- Figure 6-11 150
- Monitoring WAN Ports Status 151
- Item Description 152
- VPN Logs 153
- DHCP Log 153
- Performing Diagnostics 154
- Figure 6-16 155
- Chapter 7 157
- Troubleshooting 157
- LEDs Never Turn Off 158
- Troubleshooting 7-3 159
- 7-4 Troubleshooting 160
- Troubleshooting 7-5 161
- 7-6 Troubleshooting 162
- Problems with Date and Time 163
- 7-8 Troubleshooting 164
- Appendix A 165
- Appendix B 169
- Related Documents 169
- B-2 Related Documents 170
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