Netgear N600 Wireless Dual Band Router WNDR3400v2 User Manual download pdf (Page 107)

Troubleshooting

107

N600 Wireless Dual Band Router WNDR3400v2

• Click the Refresh or Reload button in the web browser. The changes might have

occurred, but the old settings might be in the web browser’s cache.

Incorrect Date or Time

Select Advanced > Security > Schedule to display the current date and time. The router

uses the Network Time Protocol (NTP) to obtain the current time from one of several network

time servers on the Internet. Each entry in the log is stamped with the date and time of day.

Problems with the date and time function can include the following:

• Date shown is January 1, 2000. This means the router has not yet successfully reached a

network time server. Check that your Internet access is configured correctly. If you have

finished setting up the router, wait at least 5 minutes, and check the date and time again.

• Time is off by one hour. The router does not automatically sense daylight savings time. In

the Schedule screen, select the Automatically adjust for daylight savings time check

box.

Wireless Connectivity

If you are having trouble connecting wirelessly to the router, try to isolate the problem.

• Does the wireless device or computer that you are using find your wireless network?

If not, check the Wireless LEDs on the front of the router. They should be lit. If they are

not, you can press the WiFi On/Off button on the back of the router to turn the router’s

wireless radio back on.

If you disabled the router’s SSID broadcast, then your wireless network is hidden and

does not show up in your wireless client's scanning list. By default, SSID broadcast is

enabled.

• Does your wireless device support the security that you are using for your wireless

network (WPA or WPA2)?

• If you want to view the wireless settings for the router, use an Ethernet cable to connect a

computer to a LAN port on the router. Then log in to the router and select Setup >

Wireless Settings see (

Basic Wireless Settings on page 27).

Note: Be sure to click Apply if you make changes.

Wireless Signal Strength

If your wireless device finds your network, but the signal strength is weak, check these

conditions:

• Is your router too far from your computer, or too close? Place your computer near the

router, but at least 6 feet away, and see whether the signal strength improves.

• Is your wireless signal blocked by objects between the router and your computer?

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Netgear N600 Wireless Dual Band Router WNDR3400v2 User Manual Page 107