Netgear DC112A User's Guide Page 152
- Page / 156
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
152
AirCard Smart Cradle
where <IP address> is the IP address of a remote device such as your ISP DNS server.
If the path is functioning correctly, messages display that are similar to those shown in Test
the LAN Path to Your Smart Cradle on page 151.
If you do not receive replies, check the following:
• Check that the IP address of your cradle listed in your computer as the default gateway. If
DHCP assigns the IP configuration of your computers, this information is not visible in
your computer Network Control Panel.
• Check to see that the network address of your computer (the portion of the IP address
specified by the subnet mask) is different from the network address of the remote device.
• Check that your cable or DSL modem is connected and functioning.
• If your ISP assigned a host name to your computer, enter that host name as the account
name in the Internet Setup screen.
• Your ISP might be rejecting the Ethernet MAC addresses of all but one of your
computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address of
your broadband modem. Some ISPs additionally restrict access to the MAC address of a
single computer connected to that modem. If your ISP does this, configure your cradle to
“clone” or “spoof” the MAC address from the authorized computer.
- AirCard® Smart Cradle 1
- Compliance 2
- Trademarks 2
- Contents 3
- Chapter 6 Network Settings 4
- Chapter 11 Troubleshooting 6
- Front Panel 8
- Table 1. LED descriptions 9
- Rear Panel 10
- Hardware Setup 11
- Position the Smart Cradle 13
- Install Your Smart Cradle 14
- Connect to the AirCard Smart 16
- Wired Connection 17
- WiFi Connection 17
- Types of Logins 18
- Change the Language 18
- Internet Setup 20
- Manage a Mobile Hotspot 21
- Internet port 22
- Scroll to 26
- Change the MTU Size 39
- Table 2. Common MTU sizes 40
- Control Internet Access 41
- Set Up Parental Controls 42
- To set up access control: 44
- To block Internet sites: 47
- To block services: 48
- To schedule blocking: 50
- To add a custom service: 54
- Set Up Port Triggering 57
- Add a Port Triggering Service 58
- Enable Port Triggering 59
- Optimize Performance 61
- To enable upstream QoS: 62
- Add QoS Rules 63
- Set Up QoS for a MAC Address 66
- Edit an Upstream QoS Policy 67
- Delete an Upstream QoS Policy 67
- To disable WMM QoS: 69
- Network Settings 70
- View WAN Settings 71
- Reserve LAN IP Addresses 78
- Specify Basic WiFi Settings 80
- To change the WPA settings: 83
- Set Up a Guest Network 84
- Control the Wireless Radios 86
- Set Up a Wireless Schedule 87
- Specify WPS Settings 88
- Cable this port to a LAN port 89
- Smart WiFi Router 91
- To set up bridge mode: 92
- To set up Facebook WiFi: 94
- Change the admin Password 98
- Recover the admin Password 99
- AirCard Smart Cradle 100
- AirCard Smart Cradle 101
- Back Up Settings 103
- Custom Static Routes 106
- Edit a Static Route 107
- Delete a Static Route 108
- Remote Management 109
- Monitor Internet Traffic 111
- 6. Click the Apply button 113
- Your settings are saved 113
- USB Device Requirements 115
- Access a USB Device 115
- Use FTP Within the Network 120
- To view network folders: 121
- To add a network folder: 122
- To edit a network folder: 123
- Approve USB Devices 124
- Safely Remove a USB Device 125
- This takes the drive offline 126
- Internet 127
- To set up FTP access: 128
- Your Personal FTP Server 130
- FTP Directory: FTP:// 131
- FTP Directory: 131
- To change your settings: 134
- Share a USB Printer 135
- To download the utility: 137
- To install the utility: 137
- Use the Shared Printer 138
- To change the language: 142
- To specify the time-out: 142
- Troubleshooting 144
- Troubleshoot with the LEDs 145
- Cannot Log In to the Cradle 146
- Cannot Access the Internet 147
- Troubleshoot PPPoE 148
- Changes Not Saved 149
- Cellular Network Connectivity 150
- WiFi Connectivity 150
- Supplemental Information 153
- Factory Settings 154
- Supplemental Information 155
- Technical Specifications 156
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