Netgear DC112A User's Guide download pdf (Page 151)

Troubleshooting

151

AirCard Smart Cradle

Test the LAN Path to Your Smart Cradle

You can ping the cradle from your computer to verify that the LAN path to your cradle is set

up correctly.

 To ping the cradle from a Windows computer:

1. From the Windows toolbar, click Start and select Run.

2. In the field provided, type ping followed by the IP address of the cradle, as in this

example:

ping http://192.168.100.1

3. Click the OK button.

You see a message like this one:

Pinging <IP address > with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not functioning correctly, you might be experiencing one of the following

problems:

• Wrong physical connections

For a wired connection, make sure that the numbered LAN port LED is lit for the port to

which you are connected.

Check that the appropriate LEDs are on for your network devices. If your cradle and

computer are connected to a separate Ethernet switch, make sure that the link LEDs are

lit for the switch ports that are connected to your computer and cradle.

• Wrong network configuration

Verify that the Ethernet card driver software and TCP/IP software are both installed and

configured on your computer.

Verify that the IP address for your cradle and your computer are correct and that the

addresses are on the same subnet.

Test the Path from Your Computer to a Remote Device

After verifying that the LAN path works correctly, test the path from your computer to a remote

device.

1. From the Windows toolbar, click the Start button and select Run.

2. In the Windows Run window, type

ping -n 10 <IP address>

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Netgear DC112A User's Guide Page 151