Netgear DC112A User's Guide Page 150
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
150
AirCard Smart Cradle
Cellular Network Connectivity
If you are not able to access the Internet through the cellular network, do the following:
• Make sure you are in an area with cellular network coverage by checking if your phone
has signal.
• Make sure that the Internet service for your mobile hotspot is active and the SIM card is
correctly installed.
• Make sure that the Auto connect feature on the mobile hotspot is set to ON.
WiFi Connectivity
If you are experiencing trouble connecting wirelessly to the cradle, try to isolate the problem:
• Does the wireless device or computer that you are using find your wireless network?
If not, check the WiFi LED on the front of the cradle. If it is off, you can press the WiFi
On/Off button on the cradle to turn the cradle wireless radios back on.
If you disabled the cradle’s SSID broadcast, then your wireless network is hidden and
does not display in your wireless client’s scanning list. (By default, SSID broadcast is
enabled.)
• Does your wireless device support the security that you are using for your wireless
network (WPA or WPA2)?
• If you want to view the wireless settings for the cradle, use an Ethernet cable to connect a
computer to a LAN port on the cradle. Then log in to the cradle and select BASIC >
Wireless.
Note: Be sure to click the Apply button if you change settings.
If your wireless device finds your network but the signal strength is weak, check these
conditions:
• Is your cradle too far from your computer or too close? Place your computer near the
cradle but at least 6 feet (1.8 meters) away and see whether the signal strength improves.
• Are objects between the cradle and your computer blocking the WiFi signal?
Troubleshoot Your Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to
the designated device. The device then responds with an echo reply. You can easily
troubleshoot a network using the ping utility in your computer or workstation.
- AirCard® Smart Cradle 1
- Compliance 2
- Trademarks 2
- Contents 3
- Chapter 6 Network Settings 4
- Chapter 11 Troubleshooting 6
- Front Panel 8
- Table 1. LED descriptions 9
- Rear Panel 10
- Hardware Setup 11
- Position the Smart Cradle 13
- Install Your Smart Cradle 14
- Connect to the AirCard Smart 16
- Wired Connection 17
- WiFi Connection 17
- Types of Logins 18
- Change the Language 18
- Internet Setup 20
- Manage a Mobile Hotspot 21
- Internet port 22
- Scroll to 26
- Change the MTU Size 39
- Table 2. Common MTU sizes 40
- Control Internet Access 41
- Set Up Parental Controls 42
- To set up access control: 44
- To block Internet sites: 47
- To block services: 48
- To schedule blocking: 50
- To add a custom service: 54
- Set Up Port Triggering 57
- Add a Port Triggering Service 58
- Enable Port Triggering 59
- Optimize Performance 61
- To enable upstream QoS: 62
- Add QoS Rules 63
- Set Up QoS for a MAC Address 66
- Edit an Upstream QoS Policy 67
- Delete an Upstream QoS Policy 67
- To disable WMM QoS: 69
- Network Settings 70
- View WAN Settings 71
- Reserve LAN IP Addresses 78
- Specify Basic WiFi Settings 80
- To change the WPA settings: 83
- Set Up a Guest Network 84
- Control the Wireless Radios 86
- Set Up a Wireless Schedule 87
- Specify WPS Settings 88
- Cable this port to a LAN port 89
- Smart WiFi Router 91
- To set up bridge mode: 92
- To set up Facebook WiFi: 94
- Change the admin Password 98
- Recover the admin Password 99
- AirCard Smart Cradle 100
- AirCard Smart Cradle 101
- Back Up Settings 103
- Custom Static Routes 106
- Edit a Static Route 107
- Delete a Static Route 108
- Remote Management 109
- Monitor Internet Traffic 111
- 6. Click the Apply button 113
- Your settings are saved 113
- USB Device Requirements 115
- Access a USB Device 115
- Use FTP Within the Network 120
- To view network folders: 121
- To add a network folder: 122
- To edit a network folder: 123
- Approve USB Devices 124
- Safely Remove a USB Device 125
- This takes the drive offline 126
- Internet 127
- To set up FTP access: 128
- Your Personal FTP Server 130
- FTP Directory: FTP:// 131
- FTP Directory: 131
- To change your settings: 134
- Share a USB Printer 135
- To download the utility: 137
- To install the utility: 137
- Use the Shared Printer 138
- To change the language: 142
- To specify the time-out: 142
- Troubleshooting 144
- Troubleshoot with the LEDs 145
- Cannot Log In to the Cradle 146
- Cannot Access the Internet 147
- Troubleshoot PPPoE 148
- Changes Not Saved 149
- Cellular Network Connectivity 150
- WiFi Connectivity 150
- Supplemental Information 153
- Factory Settings 154
- Supplemental Information 155
- Technical Specifications 156
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