Netgear D3600-100UKS User Manual Page 6
- Page / 202
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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6
N600 and AC750 WiFi DSL Modem Routers
Manage the Configuration File of the Modem Router. . . . . . . . . . . . . . . . . . . . 153
Back Up the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Restore the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Return the Modem Router to Its Factory Default Settings. . . . . . . . . . . . . . . . 155
Use the Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Erase the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
View the Status and Statistics of the Modem Router . . . . . . . . . . . . . . . . . . . . 157
View Information About the Modem Router and the Internet,
Modem, and WiFi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
View the Traffic Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
View or Change a PPPoE or PPPoA Internet Connection . . . . . . . . . . . . . . . 164
View or Change a TCP/IP Internet Connection . . . . . . . . . . . . . . . . . . . . . . . 165
Manage the Activity Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
View the Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Specify Which Activities Are Logged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
View Devices Currently on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Manage the Modem Router Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Chapter 11 Manage Port Forwarding and Port Triggering
Manage Port Forwarding to a Local Server for Services and Applications. . . 173
Forward Incoming Traffic for a Default Service or Application . . . . . . . . . . 173
Add a Port Forwarding Rule with a Custom Service or Application. . . . . . . 174
Change a Port Forwarding Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Remove a Port Forwarding Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Application Example: Make a Local Web Server Public . . . . . . . . . . . . . . . . . 178
How the Modem Router Implements the Port Forwarding Rule . . . . . . . . . 179
Manage Port Triggering for Services and Applications . . . . . . . . . . . . . . . . . . . 179
Add a Port Triggering Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Change a Port Triggering Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Remove a Port Triggering Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Specify the Time-Out Period for Port Triggering . . . . . . . . . . . . . . . . . . . . . 184
Disable Port Triggering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . 185
Chapter 12 Troubleshooting
Quick Tips for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Power LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
WiFi LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Ethernet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
You Cannot Log In to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Troubleshoot the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Troubleshoot the DSL Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Internet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Obtain an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Troubleshoot PPPoE or PPPoA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
- N600 WiFi DSL Modem Router 1
- AC750 WiFi DSL Modem Router 1
- User Manual 1
- Compliance 2
- Trademarks 2
- Contents 3
- Chapter 12 Troubleshooting 6
- Unpack Your Modem Router 9
- Top Panel with LEDs 10
- Antennas 11
- 90-degree angle 12
- Bottom Panel Product Label 13
- Install and Access the Modem 14
- Router and Its Network 14
- Position Your Modem Router 15
- Wired Connection 16
- WiFi Connection 16
- Types of Logins 17
- NETGEAR genie Setup Wizard 17
- DSL Service 18
- Modem Router 19
- Change Settings 33
- Change the Language 34
- Change the admin Password 35
- Manage the Internet Settings 38
- Manually 38
- To use the Setup Wizard: 39
- Manage the MTU Size 52
- Change the MTU Size 53
- To change the MTU size: 54
- Main Network 56
- To configure WEP security: 62
- Use WPS with the PIN Method 66
- 2.4 GHz band of the main WiFi 68
- Control the WiFi Radios 73
- Manage the WPS Settings 75
- Manage Advanced WiFi Features 76
- To disable WMM QoS: 79
- Set Up Parental Controls 81
- Set Up Blocking 85
- Specify a Trusted Computer 87
- Applications 89
- Firewall Rules 95
- Share a Storage Device 103
- USB Device Requirements 104
- Use FTP Within Your Network 110
- To view network folders: 111
- To add a network folder: 112
- Access, on a USB Drive 113
- Safely Remove a USB Device 115
- Share a USB Printer 116
- USB port 117
- To install the utility: 118
- Use the Shared Printer 119
- Specify the Time-out 123
- Set Up and Manage Dynamic DNS 125
- Set Up Dynamic DNS 126
- Manage the WAN and 130
- LAN Network Settings 130
- Manage the ADSL Settings 131
- Set Up a Default DMZ Server 135
- Manage NAT Filtering 137
- Reserve a LAN IP address 139
- Change a Reserved IP Address 140
- Set Up a Static Route 145
- Change a Static Route 147
- Remove a Static Route 147
- Manage the Modem Router and 150
- Monitor the Traffic 150
- Back Up the Settings 153
- Restore the Settings 154
- Use the Reset Button 155
- Erase the Settings 156
- Modem, and WiFi Settings 157
- Field Description 158
- Router Information 158
- View the Traffic Statistics 161
- Manage the Activity Log 167
- To use remote access: 171
- Manage Port Forwarding and 172
- Port Triggering 172
- Application 174
- Change a Port Forwarding Rule 176
- Remove a Port Forwarding Rule 177
- Add a Port Triggering Rule 180
- Change a Port Triggering Rule 182
- Remove a Port Triggering Rule 183
- Disable Port Triggering 185
- Troubleshooting 187
- Troubleshoot with the LEDs 189
- Ethernet LED Is Off 190
- DSL LED Is Green 191
- DSL LED Is Blinking Green 191
- Internet LED Is Off 192
- Obtain an Internet IP Address 192
- Troubleshoot PPPoE or PPPoA 193
- Changes Are Not Saved 195
- Supplemental Information 198
- Factory Settings 199
- Supplemental Information 200
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