Netgear D3600-100UKS User Manual Page 25
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- Table of contents
- TROUBLESHOOTING
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Install and Access the Modem Router and Its Network
25
N600 and AC750 WiFi DSL Modem Routers
c. Enter the MAC address of the computer or router with which you previously were
able to connect to the Internet.
You might find the MAC address on the product label of your device. Enter the
MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF
format.
d. Click the
Next button.
19. If the Congratulations! screen still does not display and the modem router still does not
connect to the Internet, do the following:
a. Review all your settings.
Make sure that you selected the correct options and entered everything correctly.
b. Run the Setup Wizard one more time.
c. Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshoot the Internet Connection on page 191.
e. If problems persist, register your NETGEAR product and contact NETGEAR
technical support.
- N600 WiFi DSL Modem Router 1
- AC750 WiFi DSL Modem Router 1
- User Manual 1
- Compliance 2
- Trademarks 2
- Contents 3
- Chapter 12 Troubleshooting 6
- Unpack Your Modem Router 9
- Top Panel with LEDs 10
- Antennas 11
- 90-degree angle 12
- Bottom Panel Product Label 13
- Install and Access the Modem 14
- Router and Its Network 14
- Position Your Modem Router 15
- Wired Connection 16
- WiFi Connection 16
- Types of Logins 17
- NETGEAR genie Setup Wizard 17
- DSL Service 18
- Modem Router 19
- Change Settings 33
- Change the Language 34
- Change the admin Password 35
- Manage the Internet Settings 38
- Manually 38
- To use the Setup Wizard: 39
- Manage the MTU Size 52
- Change the MTU Size 53
- To change the MTU size: 54
- Main Network 56
- To configure WEP security: 62
- Use WPS with the PIN Method 66
- 2.4 GHz band of the main WiFi 68
- Control the WiFi Radios 73
- Manage the WPS Settings 75
- Manage Advanced WiFi Features 76
- To disable WMM QoS: 79
- Set Up Parental Controls 81
- Set Up Blocking 85
- Specify a Trusted Computer 87
- Applications 89
- Firewall Rules 95
- Share a Storage Device 103
- USB Device Requirements 104
- Use FTP Within Your Network 110
- To view network folders: 111
- To add a network folder: 112
- Access, on a USB Drive 113
- Safely Remove a USB Device 115
- Share a USB Printer 116
- USB port 117
- To install the utility: 118
- Use the Shared Printer 119
- Specify the Time-out 123
- Set Up and Manage Dynamic DNS 125
- Set Up Dynamic DNS 126
- Manage the WAN and 130
- LAN Network Settings 130
- Manage the ADSL Settings 131
- Set Up a Default DMZ Server 135
- Manage NAT Filtering 137
- Reserve a LAN IP address 139
- Change a Reserved IP Address 140
- Set Up a Static Route 145
- Change a Static Route 147
- Remove a Static Route 147
- Manage the Modem Router and 150
- Monitor the Traffic 150
- Back Up the Settings 153
- Restore the Settings 154
- Use the Reset Button 155
- Erase the Settings 156
- Modem, and WiFi Settings 157
- Field Description 158
- Router Information 158
- View the Traffic Statistics 161
- Manage the Activity Log 167
- To use remote access: 171
- Manage Port Forwarding and 172
- Port Triggering 172
- Application 174
- Change a Port Forwarding Rule 176
- Remove a Port Forwarding Rule 177
- Add a Port Triggering Rule 180
- Change a Port Triggering Rule 182
- Remove a Port Triggering Rule 183
- Disable Port Triggering 185
- Troubleshooting 187
- Troubleshoot with the LEDs 189
- Ethernet LED Is Off 190
- DSL LED Is Green 191
- DSL LED Is Blinking Green 191
- Internet LED Is Off 192
- Obtain an Internet IP Address 192
- Troubleshoot PPPoE or PPPoA 193
- Changes Are Not Saved 195
- Supplemental Information 198
- Factory Settings 199
- Supplemental Information 200
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