Netgear AC1600 User Manual Page 8
- Page / 292
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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8
AC1600 WiFi VDSL/ADSL Modem Router Model D6400
Change a Port Triggering Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Disable or Remove a Port Triggering Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Specify the Time-Out Period for Port Triggering . . . . . . . . . . . . . . . . . . . . . 273
Disable Port Triggering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . 274
Chapter 15 Troubleshooting
Quick Tips for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Power LED Remains Solid Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Power LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
WiFi LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
You Cannot Log In to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Troubleshoot the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Troubleshoot the DSL Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Internet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Obtain an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Troubleshoot PPPoE or PPPoA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Changes Are Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Troubleshoot the WiFi Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 285
Test the LAN Path to Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . 286
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
- Model D6400 1
- User Manual 1
- Compliance 2
- Trademarks 2
- Contents 3
- Chapter 15 Troubleshooting 8
- Unpack Your Modem Router 10
- Front Panel with LEDs 11
- Table 1. LED descriptions 12
- USB Port 14
- Bottom Panel Product Label 15
- Install and Access the Modem 16
- Router and Its Network 16
- Position Your Modem Router 17
- Connect to the Modem Router 18
- Types of Logins 19
- DSL Service 21
- Modem Router 22
- Change Settings 35
- Change the Language 37
- Time-Out Period 37
- Set Up Password Recovery 38
- Manage the Internet Settings 41
- Manually 41
- To use the Setup Wizard: 42
- PPPoA or PPPoE Service 51
- PPPoE Service 60
- Requirement 65
- 8. Click the Apply button 72
- Manage the MTU Size 88
- Change the MTU Size 89
- Main Network 91
- 7. Click the Apply button 95
- To configure WEP security: 98
- Use WPS with the PIN Method 101
- Guest Network 103
- Control the WiFi Radios 108
- Set Up a WiFi Schedule 110
- Manage the WPS Settings 112
- Manage Advanced WiFi Features 114
- Cable the red Internet port 116
- Set Up Parental Controls 119
- Set Up Blocking 128
- Specify a Trusted Computer 130
- Applications 131
- Add an Outbound Firewall Rule 132
- Application 133
- Firewall Rules 138
- Optimize Performance 142
- View the Default QoS Rules 144
- Remove a QoS Rule 153
- Remove All QoS Rules 153
- To disable WMM QoS: 154
- Manage Implicit Beamforming 155
- Share a Storage Device 158
- USB Device Requirements 159
- To connect a USB device: 160
- 9. Click the Apply button 165
- Your settings are saved 165
- To view network folders: 167
- To add a network folder: 168
- Access, on a USB Drive 170
- Approve USB Devices 172
- Safely Remove a USB Device 173
- Set Up and Manage Dynamic DNS 176
- To play videos: 186
- Share a USB Printer 188
- To install the utility: 190
- Use the Shared Printer 191
- Specify the Time-out 195
- Manage the WAN and LAN 196
- Network Settings 196
- Enable and Configure a VLAN 199
- Set Up a Default DMZ Server 205
- Manage IGMP Proxying 206
- Manage NAT Filtering 207
- To manage the RIP settings: 209
- Reserve a LAN IP address 211
- Change a Reserved IP Address 212
- Set Up a Static Route 217
- Change a Static Route 219
- Remove a Static Route 219
- Manage the Modem Router and 221
- Monitor the Traffic 221
- Back Up the Settings 225
- Restore the Settings 225
- Recover the admin Password 226
- Use the Reset Button 227
- Erase the Settings 228
- Modem, and WiFi Settings 229
- Field Description 230
- Router Information 230
- View the Traffic Statistics 233
- Connection 237
- Manage the Activity Log 238
- To use remote access: 249
- Set Up a VPN Connection 252
- Use a VPN Tunnel 255
- Triggering 260
- Change a Port Forwarding Rule 264
- Remove a Port Forwarding Rule 265
- Add a Port Triggering Rule 268
- Change a Port Triggering Rule 270
- Disable Port Triggering 273
- Troubleshooting 276
- Troubleshoot with the LEDs 278
- Power LED Is Off 279
- WiFi LED Is Off 279
- Troubleshoot the DSL Link 280
- Internet LED Is Off 281
- Obtain an Internet IP Address 281
- Troubleshoot PPPoE or PPPoA 282
- Changes Are Not Saved 284
- Supplemental Information 288
- Factory Settings 289
- Supplemental Information 290
- Technical Specifications 291
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