Netgear 782S User's Guide download pdf (Page 64)

AirCard 782S Mobile Hotspot User Guide

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Unable to connect hotspot to your service

provider’s mobile broadband network

If your Hotspot will not connect to you service provider’s network:

• Make sure your SIM account is active.

• If you use a pre-paid or pay-as-you-go SIM, make sure the account has a positive

balance.

• If your mobile hotspot still will not connect, you may need to create or update an

account profile. (Your service provider may not be in the list of pre-configured

account profiles included with the hotspot, or the service provider may have

changed some details.) Get your account profile details from your service provider,

and then see Configure APN details on page 52for instructions.

Unable to connect to the Internet when

tethered to a Windows XP system

If you are unable to connect to the Internet when the mobile hotspot is connected via a

USB cable to a computer running Windows XP, it may be because the device driver is

not installed.

1. Disconnect (untether) the Hotspot from the computer.

2. On the LCD screen, tap Settings > More > Driver Installation. (This is the last

option on the More screen.)

3. After the driver installs, tether it to the computer.

Reset the Hotspot

You can reset the Hotspot to the factory setting on the device or on the Homepage.

(This is useful if you have lost your Admin Login for the Homepage.)

Note: If you reset the modem, all of your customizations will be lost. If you want to keep them,

save them before doing the reset, then restore them afterward. See Download (backup) and

restore settings on page 45 for details.

Note: When you reset the hotspot, any currently connected devices will lose access and will have

to be reconnected after the hotspot restarts.

On the LCD touchscreen:

1. On the home screen, tap Settings > Reset.

2. Tap Yes.

3. Tap Begin Reset.

4. After the device has reset, click Restart.

5. Reconnect your Wi-Fi devices.

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Netgear 782S User's Guide Page 64