Netgear Double 108 Mbps Wireless PC Card WG511U User Manual download pdf (Page 32)

User’s Manual for the NETGEAR Double 108 Mbps Wireless PC Card 32-bit CardBus WG511U

3-14 Basic Setup

August 2004

Troubleshooting

Use the information below to solve common problems you may encounter. Also, please refer to the

knowledge base on the NETGEAR web site at www.netgear.com/support/main.asp.

Basic Tips

If you have problems connected to your wireless network, try the tips below.

Symptom Cause Solution

The PC Card

LEDs are not lit.

The WG511U is

not inserted into

the slot properly

or the WG511U

software is not

loaded.

Remove and reinsert the WG511U.

Check the Windows device manager to see if the PC

Card is recognized and enabled. Reload the WG511U

software, if necessary.

Try to install the WG511U in a different slot on your

system if one is available.

The LEDs blink

alternately and

cannot connect

to an access

point.

The WG511U is

attempting to

connect to an

access point, but

cannot connect.

The access point may not be powered on. Or, the

access point and the PC card are not configured with

the same wireless parameters. Check the SSID and

WEP settings.

I can connect to

an access point,

but I cannot

connect to other

computers on

the network or

the Internet.

This could be a

physical layer

problem or a

network

configuration

problem.

Check to make sure that the access point is physically

connected to the Ethernet network.

Make sure that the IP addresses and the Windows

networking parameters are all configured correctly.

Restart the cable or DSL modem, router, access point,

and notebook PC.

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