Netgear 54 Mbps Wireless ADSL Firewall DG834G User Manual Page 10
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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v1.0, May 2008
Chapter 7
Troubleshooting
Basic Functioning ...........................................................................................................7-1
Power LED Is Not On ...............................................................................................7-2
Power LED Is Red ....................................................................................................7-2
LAN or DSL or Internet Port LEDs Are Not On ........................................................7-2
Troubleshooting Access to the Modem Router Main Menu ............................................7-2
Troubleshooting the ISP Connection ..............................................................................7-3
ADSL Link ................................................................................................................7-3
ADSL Link ................................................................................................................7-4
Obtaining a WAN IP Address ...................................................................................7-5
Troubleshooting PPPoE or PPPoA ..........................................................................7-6
Troubleshooting Internet Browsing ..........................................................................7-6
Troubleshooting a TCP/IP Network Using the Ping Utility ..............................................7-7
Testing the LAN Path to Your Router .......................................................................7-7
Testing the Path from Your Computer to a Remote Device .....................................7-8
Restoring the Default Configuration and Password ........................................................7-8
Problems with Date and Time .........................................................................................7-9
Appendix A
Technical Specifications
Appendix B
NETGEAR VPN Configuration
DG834G v5 to FVL328 .................................................................................................. B-1
Configuration Profile ................................................................................................ B-1
Step-By-Step Configuration ..................................................................................... B-2
DG834G v5 with FQDN to FVL328 ............................................................................... B-6
Configuration Profile ................................................................................................ B-6
Step-By-Step Configuration ..................................................................................... B-7
Configuration Summary (Telecommuter Example) .......................................................B-11
Setting Up the Client-to-Gateway VPN Configuration (Telecommuter Example) ........ B-12
Step 1: Configuring the Client-to-Gateway VPN Tunnel on the VPN Router at the
Employer’s Main Office ......................................................................................... B-12
Step 2: Configuring the NETGEAR ProSafe VPN Client on the Remote PC at the
Telecommuter’s Home Office ................................................................................ B-14
Monitoring the VPN Tunnel (Telecommuter Example) ................................................. B-22
Viewing the PC Client’s Connection Monitor and Log Viewer ............................... B-22
- Wireless ADSL2+ Modem 1
- Router DG834G User 1
- FCC Statement 2
- Contents 7
- Appendix C 11
- Related Documents 11
- About This Manual 13
- How to Use This Manual 14
- How to Print this Manual 14
- Chapter 1 17
- Figure 1-1 19
- Figure 1-2 19
- Connection 20
- Figure 1-4 23
- Changing Your ADSL Settings 26
- Chapter 2 29
- Wireless Security Options 31
- Figure 2-2 33
- Table 2-1. Wireless Settings 34
- Figure 2-3 36
- –9, a–f, or A–F) 37
- Figure 2-4 39
- Figure 2-5 40
- Figure 2-6 41
- Figure 2-7 43
- Figure 2-8 44
- Figure 2-9 45
- Chapter 3 47
- Protecting Your Network 47
- 3-2 Protecting Your Network 48
- Figure 3-2 48
- Blocking Keywords and Sites 49
- 3-4 Protecting Your Network 50
- Firewall Rules 51
- 3-6 Protecting Your Network 52
- Figure 3-5 52
- Protecting Your Network 3-7 53
- Figure 3-6 53
- 3-8 Protecting Your Network 54
- Protecting Your Network 3-9 55
- Figure 3-7 55
- Services 56
- Protecting Your Network 3-11 57
- Figure 3-9 57
- Figure 3-10 57
- 3-12 Protecting Your Network 58
- Figure 3-11 58
- Scheduling Firewall Services 59
- 3-14 Protecting Your Network 60
- Chapter 4 61
- Managing Your Network 61
- Erasing the Configuration 62
- Managing Your Network 4-3 63
- Figure 4-2 63
- 4-4 Managing Your Network 64
- Figure 4-3 64
- Managing Your Network 4-5 65
- Viewing Statistics 66
- Viewing Connection Status 67
- Viewing Attached Devices 68
- Managing Your Network 4-9 69
- Figure 4-7 69
- 4-10 Managing Your Network 70
- Log Message Examples 71
- 4-12 Managing Your Network 72
- Figure 4-8 72
- Managing Your Network 4-13 73
- Enabling Remote Management 74
- Managing Your Network 4-15 75
- Figure 4-10 75
- 4-16 Managing Your Network 76
- Chapter 5 77
- Advanced Configuration 77
- 5-2 Advanced Configuration 78
- Figure 5-1 78
- Advanced Configuration 5-3 79
- 5-4 Advanced Configuration 80
- Figure 5-2 80
- Advanced Configuration 5-5 81
- Table 5-2. LAN IP Setup 81
- 5-6 Advanced Configuration 82
- Advanced Configuration 5-7 83
- Configuring Dynamic DNS 84
- Using Static Routes 85
- Configuring Static Routes 86
- Advanced Configuration 5-11 87
- Figure 5-5 87
- 5-12 Advanced Configuration 88
- Figure 5-6 88
- Advanced Configuration 5-13 89
- Figure 5-7 89
- 5-14 Advanced Configuration 90
- Figure 5-8 90
- Advanced Configuration 5-15 91
- Figure 5-9 91
- 5-16 Advanced Configuration 92
- DG834G v5 Modem Router 93
- 5-18 Advanced Configuration 94
- Chapter 6 95
- Virtual Private Networking 95
- Client-to-Gateway VPN Tunnels 96
- Planning a VPN 97
- VPN Tunnel Configuration 98
- DG834Gv5 100
- The Summary screen displays: 102
- Figure 6-7 103
- Figure 6-8 103
- Remote PC 104
- Figure 6-9 105
- Figure 6-10 106
- Figure 6-11 107
- Figure 6-12 107
- Figure 6-13 108
- Figure 6-14 109
- Figure 6-15 110
- Figure 6-16 110
- Figure 6-17 111
- Figure 6-18 111
- Figure 6-19 112
- Figure 6-20 114
- Figure 6-21 114
- Figure 6-22 115
- Figure 6-23 115
- Figure 6-24 116
- Figure 6-25 116
- Figure 6-26 117
- Figure 6-27 118
- Figure 6-28 118
- VPN Tunnel Control 119
- Figure 6-30 120
- Figure 6-33 122
- Figure 6-34 122
- Figure 6-35 123
- Deactivating a VPN Tunnel 124
- Deleting a VPN Tunnel 125
- Figure 6-39 126
- Figure 6-40 127
- . Your Internet IP address 129
- Figure 6-41 131
- Figure 6-42 132
- Figure 6-43 133
- Figure 6-44 134
- Figure 6-45 135
- Figure 6-46 136
- Chapter 7 139
- Troubleshooting 139
- Power LED Is Not On 140
- Power LED Is Red 140
- ADSL Link 141
- Obtaining a WAN IP Address 143
- 7-6 Troubleshooting 144
- Troubleshooting 7-7 145
- 7-8 Troubleshooting 146
- Problems with Date and Time 147
- 7-10 Troubleshooting 148
- Appendix A 149
- Technical Specifications 149
- A-2 Technical Specifications 150
- Appendix B 151
- NETGEAR VPN Configuration 151
- Step-By-Step Configuration 152
- NETGEAR VPN Configuration B-3 153
- Figure B-2 153
- B-4 NETGEAR VPN Configuration 154
- Figure B-3 154
- NETGEAR VPN Configuration B-5 155
- Figure B-4 155
- Figure B-5 155
- DG834G v5 with FQDN to FVL328 156
- B-8 NETGEAR VPN Configuration 158
- Figure B-7 158
- Figure B-8 158
- NETGEAR VPN Configuration B-9 159
- Figure B-9 159
- Figure B-10 159
- Figure B-11 160
- Figure B-12 161
- (Telecommuter Example) 162
- Figure B-14 163
- Figure B-15 164
- Figure B-16 165
- Figure B-17 166
- Figure B-18 167
- Figure B-19 168
- Figure B-20 168
- Figure B-21 169
- Figure B-22 170
- Figure B-23 171
- Figure B-24 171
- Figure B-25 172
- Figure B-26 173
- Figure B-27 174
- Figure B-28 174
- C-2 Related Documents 176
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