Netgear PROSAFE WG302v2 User Manual Page 73
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- TROUBLESHOOTING
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Troubleshooting 5-1
v1.0, May 2006
Chapter 5
Troubleshooting
This chapter provides information about troubleshooting your ProSafe 802.11g Wireless Access
Point. After each problem description, instructions are given to help you diagnose and solve the
problem. For the common problems listed, go to the section indicated.
• Is the WG302v2 on?
Go to “Front Panel” on page 1-5.
• Have I connected the wireless access point correctly?
Go to “Installing the ProSafe 802.11g Wireless Access Point” on page 2-3.
• I cannot remember the wireless access point’s configuration password.
Go to “Viewing the Activity Log” on page 3-9.
If you have trouble setting up your WG302v2, check the tips below.
No lights are lit on the access point.
It takes a few seconds for the power indicator to light up. Wait a minute and check the power light
status on the access point.
If the access point has no power.
• Make sure the power cord is connected to the access point.
• Make sure the power adapter is connected to a functioning power outlet. If it is in a power
strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it
is not a switched outlet.
• Make sure you are using the correct NETGEAR power adapter supplied with your access
point.
- NETGEAR ProSafe 1
- 802.11g Wireless Access 1
- Point WG302v2 1
- Reference Manual 1
- Radio Frequency Notice 2
- FCC Statement 3
- Channels: 1 to 13 7
- Contents 9
- About This Manual 13
- How to Use This Manual 14
- How to Print this Manual 14
- About This Manual xv 15
- Chapter 1 17
- Introduction 17
- WG302v2 Key Features 18
- Introduction 1-3 19
- What’s In the Box? 20
- Hardware Description 21
- Rear Panel 22
- Chapter 2 23
- Figure 2-1 26
- Figure 2-2 27
- Figure 2-3 29
- Figure 2-4 29
- Basic IP Settings 30
- Wireless Settings 32
- Configuring Security Profiles 35
- Figure 2-7 36
- Profile Definition 37
- Network Authentication 37
- Data Encryption 38
- Figure 2-8 42
- Figure 2-9 44
- Chapter 3 45
- Management and Information 45
- Remote Management 46
- Figure 3-3 47
- CLI Commands 48
- Configuration File Management 49
- Erasing the Configuration 50
- Viewing General Information 51
- Viewing the Activity Log 53
- Figure 3-7 54
- Viewing Statistics 55
- Rogue AP Detection 56
- Figure 3-9 57
- Chapter 4 59
- Advanced Configuration 59
- 4-2 Advanced Configuration 60
- Configuring Hotspot Settings 61
- 4-4 Advanced Configuration 62
- Figure 4-3 62
- Advanced Configuration 4-5 63
- 4-6 Advanced Configuration 64
- Advanced Configuration 4-7 65
- 4-8 Advanced Configuration 66
- Figure 4-4 66
- Advanced Configuration 4-9 67
- Figure 4-5 67
- 4-10 Advanced Configuration 68
- Figure 4-6 68
- Advanced Configuration 4-11 69
- 4-12 Advanced Configuration 70
- Figure 4-7 70
- Advanced Configuration 4-13 71
- 4-14 Advanced Configuration 72
- Chapter 5 73
- Troubleshooting 73
- The LAN light is not lit 74
- Troubleshooting 5-3 75
- 5-4 Troubleshooting 76
- Appendix A 77
- Related Documents 77
- A-2 Related Documents 78
- Appendix B 79
- Specifications 79
- B-2 Specifications 80
- Specifications B-3 81
- B-4 Specifications 82
- Appendix C 83
- Command Line Reference 83
- Keyboard Shortcuts 84
- Interface Naming Conventions 85
- Entering CLI Commands 86
- Command Line Reference C-5 87
- Configuring Basic Settings 89
- Configuring Wireless Settings 90
- C-10 Command Line Reference 92
- Command Line Reference C-11 93
- RADIUS Server Settings 94
- Access Control 95
- C-14 Command Line Reference 96
- Table C-12 AP Management 96
- Command Line Reference C-15 97
- Table C-13 AP Information 97
- C-16 Command Line Reference 98
- Advanced Wireless Settings 99
- Hotspot Settings 99
- Command Line Reference C-19 101
- C-20 Command Line Reference 102
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