Netgear MVBR1210C User's Guide download pdf (Page 104)

Troubleshooting

104

Mobile Voice HSPA+ Broadband 11n Wireless Router MVBR1210C

two DNS servers for your use. If you entered a DNS address during the router’s

configuration, reboot your computer and verify the DNS address. Alternatively, you can

configure your computer manually with DNS addresses, as explained in your operating

system documentation.

• Y

our computer might not have the router configured as its TCP/IP router.

If your computer obtains its information from the router by DHCP

, reboot the computer,

and verify the router address.

Troubleshoot a TCP/IP Network Using the Ping Utility

Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request

packet to the designated device. The device then responds with an echo reply. You can easily

troubleshoot a TCP/IP network by using the ping utility in your computer.

Test the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to your router is set up

correctly.

 To ping the router from a PC running Windows 95 or later:

1. From the Win

dows toolbar, click the Start button, and select Run.

2. In

the field provided, type ping followed by the IP address of the router, as in this example:

ping 192.168.0.1

3. Click OK.

You should see a message like this one:

Pinging <IP address> with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not working correctly, you could have one of the following problems:

• W

rong physical connections

- Make sure tha

t the LAN Ports LED is on. If the LED is off, follow the instructions in

Connect to the Internet on p

age 102.

- Check t

hat the corresponding link LEDs are on for your network interface card and

for the hub ports (if any) that are connected to your workstation and router.

• W

rong network configuration

- V

erify that the Ethernet card driver software and TCP/IP software are both

installed and configured on your computer or workstation.

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