Netgear WG102 User Manual download pdf (Page 81)

Reference Manual for the NETGEAR ProSafe 802.11g Wireless Access Point WG102

Troubleshooting 6-3

202-10064-02, June 2005

I cannot connect to the WG102 to configure it.

Check these items:

• The WG102 is properly installed, LAN connections are OK, and it is powered on. Check that

the LAN port LED is on (amber indicating a 10 Mbps Ethernet connection or green indicating

a 100 Mbps Ethernet connection) to verify that the Ethernet connection is OK.

• The default configuration of the WG102 is for a static IP address of 192.168.0.229 and a Mask

of 255.255.255.0 with DHCP disabled. Make sure your network configuration settings are

correct.

• If you are using the NetBIOS name of the WG102 to connect, ensure that your computer and

the WG102 are on the same network segment or that there is a WINS server on your network.

• If your computer is set to “Obtain an IP Address automatically” (DHCP client), restart it.

• If your computer uses a Fixed (Static) IP address, ensure that it is using an IP Address in the

range of the WG102. The WG102 default IP Address is 192.168.0.229 and the default Subnet

Mask is 255.255.255.0.

When I enter a URL or IP address I get a timeout error.

A number of things could be causing this. Try the following troubleshooting steps.

• Check whether other PCs work. If they do, ensure that your PCs TCP/IP settings are correct. If

using a Fixed (Static) IP Address, check the Subnet Mask, Default Gateway, DNS, and IP

Addresses.

• If the PCs are configured correctly, but still not working, ensure that the WG102 is connected

and turned on. Connect to it and check its settings. If you cannot connect to it, check the LAN

and power connections.

• If the WG102 is configured correctly, check your Internet connection (DSL/Cable modem

etc.) to make sure that it is working correctly.

•Try again.

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Netgear WG102 User Manual Page 81