Netgear WG102 User Manual Page 119
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WG102-500, WGAP150 ProSafe™ 802.11g Wireless Access Point
2. Select Tools. The Diagnostic Tools screen displays.
3. Enter an IP address or domain name in the Destination field.W
4. From the Diagnostic Tolls menu, select one of the following options:
• Ping. Ping a device. If the request times out (no reply is received), it usually means
that the destination is unreachable. However, some network devices can be
configured not to respond to a ping.
• Traceroute. Trace a route. Lists all routers between the source (this wireless access
point) and the destination IP address.
• Nslookup. Query a DNS server. A Domain Name Server (DNS) converts the Internet
name (for example, www.netgear.com) to an IP address. If you need the IP address
of a Web, FTP, Mail or other server on the Internet, you can request a DNS lookup to
find the IP address.
The results are displayed in the Results window.
Downloading Debug Information
Debug information will assist NETGEAR technical support to find a solution when you are
experiencing technical issues with the wireless access point.
To download the debug file:
1. Log in to the wireless access point at its default LAN address of http://192.168.0.229
with its default user name of admin and default password of password, or using
Figure 6-2
- WG102-500, WGAP150 1
- ProSafe™ 802.11g Wireless 1
- Access Point 1
- Technical Support 2
- Trademarks 2
- Statement of Conditions 2
- Revision History 2
- Table of Contents 3
- 4 4
- Table of Contents 5
- Chapter 6 Troubleshooting 6
- Appendix B Related Documents 6
- Introduction 7
- Key Features 8
- 9
- System Requirements 10
- What’s In the Box? 10
- Hardware Description 11
- Table 1-1 12
- 13
- Ethernet Cabling Requirements 14
- 15
- Figure 2-1 16
- Figure 2-2 17
- Figure 2-3 17
- Web Interface Menu 18
- Settings 18
- System > Basic 19
- Configuring IP Settings 20
- Figure 2-7 21
- Table 2-3. PPPoE Settings 22
- Figure 2-8 22
- Configuring LAN Settings 23
- 24 24
- Figure 2-10 25
- 26 26
- Figure 2-11 27
- Figure 2-12 28
- 29
- 30 30
- 31
- 32 32
- 33
- Figure 3-1 34
- Security Profiles 35
- 36 36
- 37
- Figure 3-2 38
- Figure 3-3 39
- Configuring Static WEP 40
- Table 3-3 41
- Figure 3-5 41
- Table 3-2 41
- Table 3-4 42
- Figure 3-6 42
- Table 3-5 43
- Figure 3-7 43
- Figure 3-8 44
- Table 3-6 44
- Table 3-6 45
- Figure 3-9 46
- 47
- 48 48
- WAPI Certificates 49
- Figure 3-11 50
- Figure 3-12 51
- Figure 3-13 52
- Figure 3-14 53
- Figure 3-15 54
- Figure 3-16 55
- Table 3-9. Filter Settings 56
- Figure 3-17 57
- Figure 3-18 58
- Figure 3-19 59
- 60 60
- Managing Your Network 61
- Backing up the Configuration 62
- Restoring the Configuration 62
- 63
- Figure 4-2 64
- 65
- Figure 4-3 66
- Figure 4-4 67
- Viewing the Activity Log 68
- Figure 4-6 69
- Figure 4-7 69
- Viewing System Information 70
- Figure 4-8 71
- Table 4-1 71
- Table 4-1 72
- Table 4-2 73
- Figure 4-9 73
- Viewing Wireless Information 74
- Table 4-4 75
- Figure 4-11 75
- Figure 4-12 75
- Table 4-5 76
- Figure 4-13 77
- Configuring Remote Management 78
- Table 4-7 79
- 80 80
- Figure 4-15 81
- Figure 4-16 82
- Figure 4-17 83
- 84 84
- SNMP Remote Management 85
- Configuring SNMP Communities 86
- Figure 4-20 87
- Figure 4-21 87
- Configuring SNMP Users 88
- Figure 4-22 89
- Figure 4-23 89
- Configuring TR069 Operation 90
- Scheduling Management Tasks 91
- Figure 4-25 92
- 93
- 94 94
- Advanced Configuration 95
- Figure 5-1 96
- Figure 5-2 97
- 98 98
- Figure 5-3 99
- 100 100
- Figure 5-4 101
- Figure 5-5 102
- Figure 5-6 103
- 104 104
- Figure 5-7 105
- Figure 5-8 106
- 107
- Configuring Repeater Mode 108
- 109
- 110 110
- Troubleshooting 111
- Basic Functioning 112
- Wireless-Capable Computer 113
- 114 114
- 115
- Problems with Date and Time 116
- Using the Diagnostic Tools 117
- 118 118
- Downloading Debug Information 119
- Figure 6-3 120
- Technical Specifications 121
- Default Factory Settings 122
- Table 0-1 123
- 124 124
- Related Documents 125
- 126 126
- Numerics 127
- 128 128
- Index 129
- 130 130
- Index 131
- 132 132
- Index 133
- 134 134
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