Netgear PTV2000 User's Guide download pdf (Page 17)

Chapter 3. Troubleshooting | 17

Push2TV HD TV Adapter for Intel® Wireless Display User Manual

Two Displays

Simultaneously press the Windows key and the letter P on the keyboard. Select Duplicate

in the pop-up window to make both laptop and TV screens the same.

Three Displays

The laptop is capable of displaying only two screens at the same time including its own. The

TV screen needs to be one of the two selected screens.

To select which screens to use:

1. Simultaneously press the Windows key and the letter P on the keyboard. Select

Duplicate in the pop-up window. If your laptop screen is not duplicated on your TV,

proceed to the next step.

2. Click the Windows Start icon.

3. In the search field, type Adjust screen resolution and press Enter.

4. Next to the heading Display, select the option other than Multiple Monitors.

5. Next to the heading Multiple displays, select either one of the duplicate combinations.

6. To try the new settings, click Apply.

7. If the laptop screen is showing on the combination of displays that you want, click the Keep

changes button in the pop-up window, and then click OK. Otherwise, click Revert and go

back to Step 4 and select the other combination in Step 5.

TV Image Is Rough, Frozen, or Delayed

To fix a rough, frozen, or delayed image try each of the following steps individually.

• Check the laptop’s CPU status. Right-click on the taskbar and select Start Task

Manager. In the Task Manager window click the Processes tab. Under the CPU heading,

check WiDiApp.exe. If the WiDiApp.exe CPU number is 80 or above, save documents,

and close unused applications.

• Check the network link speed. Right-click he taskbar and select Start Task Manager. In

the Task Manager window click the Networking tab. The link speed should be higher

than 36 Mbps. If it is not, try moving the adapter to a different position that is farther away

from other electronic equipment, or closer to the laptop. If this does not help, try

disconnecting the adapter and connecting again.

• Change the channel on the wireless router. See the router’s manual for channel changing

instructions. (If you are not using a router, see the next solution.)

• If you are not connected to a router, change the wireless channel. Open Intel My WiFi

Utility by clicking the Intel My WiFi Technology icon in the taskbar and selecting Open

Intel My WiFi Utility. Use the help document in the Intel My WiFi Utility and search for

Access Points. In the results, click Advanced Settings and follow the instructions.

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Netgear PTV2000 User's Guide Page 17