Netgear WNDR4500 User Manual download pdf (Page 110)

110

10. Troubleshooting

This chapter provides information to help you diagnose and solve problems you might have with

your router. If you do not find the solution here, visit the NETGEAR support site at

http://support.netgear.com for product and contact information.

This chapter contains the following sections:

• Quick Tips

• Troubleshooting with the LEDs

• Cannot Log In to the Router

• Cannot Access the Internet

• Changes Not Saved

• Wireless Connectivity

• Restore the Factory Settings and Password

• Troubleshoot Your Network Using the Ping Utility

1 2 ... 105 106 107 108 109 110 111 112 113 114 115 ... 126 127

Router WNDR4500v2 1
Trademarks 2
Contents 3
Chapter 5 USB Storage 4
Chapter 6 ReadySHARE Printer 4
Chapter 7 Security 4
Chapter 8 Administration 5
Chapter 9 Advanced Settings 5
Chapter 10 Troubleshooting 5
Unpack Your Router 8
Position Your Router 8
Hardware Features 9
Hardware Setup 10
Back Panel 11
Getting Started with NETGEAR 13
Router Setup Preparation 14
Types of Logins and Access 14
NETGEAR genie Setup 15
Upgrade Router Firmware 16
Manual Method 18
NETGEAR genie Basic Settings 20
Internet Setup 21
Attached Devices 23
Parental Controls 24
ReadySHARE USB Storage 24
Basic Wireless Settings 25
Region Selection 26
Wireless Network 26
2.4 GHz b/g/n and 5.0 GHz a/n 26
Security Options Settings 27
Guest Networks 28
WPA Encryption 29
NETGEAR genie Advanced Home 30
Setup Wizard 31
WPS Wizard 32
Setup Menu 33
WAN Setup 34
Default DMZ Server 35
Change the MTU Size 35
Table 2. Common MTU sizes 36
 To change the MTU size: 36
LAN Setup 37
LAN Setup Screen Settings 38
Address Reservation 39
QoS for a Router LAN Port 42
QoS for a MAC Address 43
USB Storage 45
USB Drive Requirements 46
ReadySHARE Access 46
File-Sharing Scenarios 47
Basic Settings 48
 To access your USB device: 49
Add or Edit a Network Folder 50
USB Storage Advanced Settings 51
Safely Remove a USB Drive 52
Media Server Settings 52
Specify Approved USB Devices 53
ReadySHARE Cloud 55
Time Machine 56
Change the Partition Scheme 60
5. Select GUID Partition T 61
6. Click OK 61
ReadySHARE Printer 62
, select the language 64
USB Control Center Utility 67
Control Center Configuration 68
USB Printer 68
USB Speaker 69
Security 70
 To block services: 72
Schedule Blocking 74
Administration 76
Upgrade the Router Firmware 77
View Router Status 78
Statistics Button 79
Connection Status Button 80
Manage the Configuration File 84
Set Password 85
Advanced Wireless Settings 88
Wireless Repeating Function 89
Set Up the Base Station 91
Set Up a Repeater Unit 92
Remote Computer Access Basics 93
 To set up port forwarding: 97
Add a Custom Service 98
Set Up Port Triggering 99
 To set up port triggering: 100
Dynamic DNS 101
 To set up Dynamic DNS: 102
Static Routes 103
 To set up a static route: 104
Remote Management 105
Universal Plug and Play 106
USB Settings 106
Advanced Settings 107
Traffic Meter 109
Troubleshooting 110
Quick Tips 111
Troubleshooting with the LEDs 112
LEDs Never Turn Off 113
Wireless LEDs Are Off 113
Cannot Log In to the Router 114
Cannot Access the Internet 114
Troubleshooting PPPoE 116
Changes Not Saved 117
Wireless Connectivity 117
Supplemental Information 120
Factory Settings 121
Technical Specifications 122
Notification of Compliance 124
FCC Caution 125
Industry Canada 125
Caution: 126
Avertissement: 126
Interference Reduction Table 126

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Netgear WNDR4500 User Manual Page 110

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