Netgear WGR614v10 User Manual Page 106
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- Table of contents
- TROUBLESHOOTING
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Wireless-G Router WGR614v10 Reference Manual
Troubleshooting 7-6
v1.0, February 2010
• If your ISP requires a login, the login name or password might be set incorrectly.
• Your ISP might check for your computer’s host name.
Assign the computer host name of your ISP account as the account name in the Basic Settings
screen.
• Your ISP allows only one Ethernet MAC address to connect to Internet and might check for
your computer’s MAC address. In this case, do one of the following:
– Inform your ISP that you have bought a new network device, and ask them to use the
router’s MAC address.
– Configure your router to spoof your computer’s MAC address. This procedure is
explained in “Configuring Your Internet Connection Using the Setup Wizard” on
page 1-6.
If your router can obtain an IP address, but your computer is unable to load any Web pages from
the Internet:
• Your computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www addresses)
to numeric IP addresses. Typically, your ISP provides the addresses of one or two DNS servers
for your use. If you entered a DNS address during the router’s configuration, reboot your
computer, and verify the DNS address as described in the online document you can access
from “Preparing Your Network” in Appendix B. You can also configure your computer
manually with DNS addresses, as explained in your operating system documentation.
• Your computer might not have the router configured as its TCP/IP gateway.
If your computer obtains its information from the router by DHCP, reboot the computer, and
verify the gateway address as described in the online document you can access from
“Preparing Your Network” in Appendix B.
• You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer
need to run that software after installing your router. You might need to go to Internet Explorer
and select Tools > Internet Options, click the Connections tab, and select Never dial a
connection.
- Wireless-G Router 1
- WGR614v10 Reference 1
- FCC Statement 2
- Contents 6
- About This Manual 10
- How to Print This Manual 11
- Revision History 12
- Chapter 1 13
- Figure 1-1 14
- Figure 1-2 15
- Figure 1-3 15
- Figure 1-4 16
- Figure 1-5 17
- Figure 1-6 19
- Figure 1-7 21
- Figure 1-8 22
- Figure 1-9 23
- Figure 1-10 25
- Chapter 2 26
- Safeguarding Your Network 26
- WGR614v10 27
- Safeguarding Your Network 2-3 28
- Safeguarding Your Network 2-4 29
- Safeguarding Your Network 2-5 30
- Safeguarding Your Network 2-6 31
- Figure 2-2 31
- Safeguarding Your Network 2-7 32
- Safeguarding Your Network 2-8 33
- Figure 2-3 33
- Safeguarding Your Network 2-9 34
- Figure 2-4 35
- Figure 2-5 36
- Figure 2-6 37
- Figure 2-7 38
- Adding Guest Networks 39
- Backing Up Your Configuration 41
- Understanding Your Firewall 42
- Chapter 3 43
- Figure 3-1 44
- Figure 3-2 45
- Figure 3-3 46
- Scheduling Blocking 47
- Field Description 49
- Chapter 4 50
- Configuring a Device Name 51
- Using Address Reservation 52
- Using a Dynamic DNS Service 53
- Figure 4-2 54
- Disabling the SPI Firewall 55
- Setting the MTU Size 56
- Configuring Static Routes 57
- Figure 4-4 58
- Figure 4-5 58
- Figure 4-6 59
- Wireless Repeating Function 60
- Setting Up the Base Station 61
- Setting Up a Repeater Unit 62
- Chapter 5 63
- Fine-Tuning Your Network 63
- Fine-Tuning Your Network 5-2 64
- Fine-Tuning Your Network 5-3 65
- Fine-Tuning Your Network 5-4 66
- Fine-Tuning Your Network 5-5 67
- Fine-Tuning Your Network 5-6 68
- Adding a Custom Service 69
- Fine-Tuning Your Network 5-8 70
- Figure 5-2 70
- Configuring Port Triggering 71
- Fine-Tuning Your Network 5-10 72
- Figure 5-3 72
- Fine-Tuning Your Network 5-11 73
- Figure 5-4 73
- Using Universal Plug and Play 74
- Fine-Tuning Your Network 5-13 75
- Fine-Tuning Your Network 5-14 76
- Quality of Service 77
- Fine-Tuning Your Network 5-16 78
- Figure 5-7 79
- Fine-Tuning Your Network 5-17 79
- Fine-Tuning Your Network 5-18 80
- Figure 5-8 80
- Fine-Tuning Your Network 5-19 81
- Figure 5-9 81
- Fine-Tuning Your Network 5-20 82
- Figure 5-10 82
- Changing the MTU Size 83
- Technologies 84
- Fine-Tuning Your Network 5-23 85
- Fine-Tuning Your Network 5-24 86
- Chapter 6 87
- Figure 6-1 88
- Figure 6-2 90
- Set Interval 91
- Figure 6-4 92
- Figure 6-5 92
- Erasing the Configuration 93
- Upgrading the Router Software 94
- Figure 6-7 95
- Figure 6-8 96
- Figure 6-9 97
- Traffic Meter 99
- Chapter 7 101
- Troubleshooting 101
- Troubleshooting 7-2 102
- Troubleshooting 7-3 103
- Troubleshooting 7-4 104
- Troubleshooting 7-5 105
- Troubleshooting 7-6 106
- Troubleshooting 7-7 107
- Troubleshooting 7-8 108
- Problems with Date and Time 109
- Troubleshooting 7-10 110
- Troubleshooting 7-11 111
- Figure 7-1 111
- Troubleshooting 7-12 112
- Figure 7-2 112
- Troubleshooting 7-13 113
- Appendix A 114
- Technical Specifications 114
- Technical Specifications A-2 115
- Appendix B 116
- Related Documents 116
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