Netgear WGR614v10 User Manual Page 108
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- Table of contents
- TROUBLESHOOTING
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Wireless-G Router WGR614v10 Reference Manual
Troubleshooting 7-8
v1.0, February 2010
– Verify that the IP address for your router and your computer are correct and that the
addresses are on the same subnet.
Testing the Path from Your Computer to a Remote Device
After verifying that the LAN path works correctly, test the path from your computer to a remote
device.
1. From the Windows toolbar, click the Start button, and then select Run.
2. In the Windows Run window, type:
ping -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP’s DNS server.
If the path is functioning correctly, replies like those shown in the previous section are displayed.
If you do not receive replies:
• Check that your computer has the IP address of your router listed as the default gateway. If the
IP configuration of your computer is assigned by DHCP, this information is not be visible in
your computer’s Network Control Panel. Verify that the IP address of the router is listed as the
default gateway as described in the online document you can access from “Preparing Your
Network” in Appendix B.
• Check to see that the network address of your computer (the portion of the IP address specified
by the subnet mask) is different from the network address of the remote device.
• Check that your cable or DSL modem is connected and functioning.
• If your ISP assigned a host name to your computer, enter that host name as the account name
in the Basic Settings screen.
• Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address of your
broadband modem, but some ISPs additionally restrict access to the MAC address of a single
computer connected to that modem. If this is the case, you must configure your router to
“clone” or “spoof” the MAC address from the authorized computer. For more information, see
“Configuring Your Internet Connection Using the Setup Wizard” on page 1-6.
- Wireless-G Router 1
- WGR614v10 Reference 1
- FCC Statement 2
- Contents 6
- About This Manual 10
- How to Print This Manual 11
- Revision History 12
- Chapter 1 13
- Figure 1-1 14
- Figure 1-2 15
- Figure 1-3 15
- Figure 1-4 16
- Figure 1-5 17
- Figure 1-6 19
- Figure 1-7 21
- Figure 1-8 22
- Figure 1-9 23
- Figure 1-10 25
- Chapter 2 26
- Safeguarding Your Network 26
- WGR614v10 27
- Safeguarding Your Network 2-3 28
- Safeguarding Your Network 2-4 29
- Safeguarding Your Network 2-5 30
- Safeguarding Your Network 2-6 31
- Figure 2-2 31
- Safeguarding Your Network 2-7 32
- Safeguarding Your Network 2-8 33
- Figure 2-3 33
- Safeguarding Your Network 2-9 34
- Figure 2-4 35
- Figure 2-5 36
- Figure 2-6 37
- Figure 2-7 38
- Adding Guest Networks 39
- Backing Up Your Configuration 41
- Understanding Your Firewall 42
- Chapter 3 43
- Figure 3-1 44
- Figure 3-2 45
- Figure 3-3 46
- Scheduling Blocking 47
- Field Description 49
- Chapter 4 50
- Configuring a Device Name 51
- Using Address Reservation 52
- Using a Dynamic DNS Service 53
- Figure 4-2 54
- Disabling the SPI Firewall 55
- Setting the MTU Size 56
- Configuring Static Routes 57
- Figure 4-4 58
- Figure 4-5 58
- Figure 4-6 59
- Wireless Repeating Function 60
- Setting Up the Base Station 61
- Setting Up a Repeater Unit 62
- Chapter 5 63
- Fine-Tuning Your Network 63
- Fine-Tuning Your Network 5-2 64
- Fine-Tuning Your Network 5-3 65
- Fine-Tuning Your Network 5-4 66
- Fine-Tuning Your Network 5-5 67
- Fine-Tuning Your Network 5-6 68
- Adding a Custom Service 69
- Fine-Tuning Your Network 5-8 70
- Figure 5-2 70
- Configuring Port Triggering 71
- Fine-Tuning Your Network 5-10 72
- Figure 5-3 72
- Fine-Tuning Your Network 5-11 73
- Figure 5-4 73
- Using Universal Plug and Play 74
- Fine-Tuning Your Network 5-13 75
- Fine-Tuning Your Network 5-14 76
- Quality of Service 77
- Fine-Tuning Your Network 5-16 78
- Figure 5-7 79
- Fine-Tuning Your Network 5-17 79
- Fine-Tuning Your Network 5-18 80
- Figure 5-8 80
- Fine-Tuning Your Network 5-19 81
- Figure 5-9 81
- Fine-Tuning Your Network 5-20 82
- Figure 5-10 82
- Changing the MTU Size 83
- Technologies 84
- Fine-Tuning Your Network 5-23 85
- Fine-Tuning Your Network 5-24 86
- Chapter 6 87
- Figure 6-1 88
- Figure 6-2 90
- Set Interval 91
- Figure 6-4 92
- Figure 6-5 92
- Erasing the Configuration 93
- Upgrading the Router Software 94
- Figure 6-7 95
- Figure 6-8 96
- Figure 6-9 97
- Traffic Meter 99
- Chapter 7 101
- Troubleshooting 101
- Troubleshooting 7-2 102
- Troubleshooting 7-3 103
- Troubleshooting 7-4 104
- Troubleshooting 7-5 105
- Troubleshooting 7-6 106
- Troubleshooting 7-7 107
- Troubleshooting 7-8 108
- Problems with Date and Time 109
- Troubleshooting 7-10 110
- Troubleshooting 7-11 111
- Figure 7-1 111
- Troubleshooting 7-12 112
- Figure 7-2 112
- Troubleshooting 7-13 113
- Appendix A 114
- Technical Specifications 114
- Technical Specifications A-2 115
- Appendix B 116
- Related Documents 116
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