Netgear WGR614v10 User Manual Page 104
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Wireless-G Router WGR614v10 Reference Manual
Troubleshooting 7-4
v1.0, February 2010
If the error persists, you might have a hardware problem and should contact Technical Support at
www.netgear.com/support.
The Internet or Ethernet port lights are not on.
If either the Ethernet port lights or the Internet light does not come on when the Ethernet
connection is made, check the following:
• Make sure that the Ethernet cable connections are secure at the router and at the modem or
computer.
• Make sure that power is turned on to the connected modem or computer.
• Make sure that you are using the correct cable:
When connecting the router’s Internet port to a cable or DSL modem, use the cable that was
supplied with the cable or DSL modem. This cable could be a standard straight-through
Ethernet cable or an Ethernet crossover cable.
The Wireless light is not on.
If the Wireless light does not come on, verify that the wireless feature is turned on according to the
instructions in “Viewing Advanced Wireless Settings” on page 2-10.
Troubleshooting the Web Configuration Interface
If you are unable to access the router’s Web Configuration Interface from a computer on your local
network, check the following:
• If you are connecting from a wireless computer, try connecting from a wired computer.
• Check the Ethernet connection between the wired computer and the router as described in
“Troubleshooting Basic Functions” on page 7-3.
• Make sure that your computer’s IP address is on the same subnet as the router. For
instructions, click the link to the online document “Preparing Your Network” in Appendix B to
configure your computer.
Note: If your computer’s IP address is shown as 169.254.x.x: Windows and Mac OS
generate and assign an IP address if the computer cannot reach a DHCP server.
These autogenerated addresses are in subnet 169.254.x.x. If your IP address is
in this range, check the connection from the computer to the router, and reboot
your computer.
- Wireless-G Router 1
- WGR614v10 Reference 1
- FCC Statement 2
- Contents 6
- About This Manual 10
- How to Print This Manual 11
- Revision History 12
- Chapter 1 13
- Figure 1-1 14
- Figure 1-2 15
- Figure 1-3 15
- Figure 1-4 16
- Figure 1-5 17
- Figure 1-6 19
- Figure 1-7 21
- Figure 1-8 22
- Figure 1-9 23
- Figure 1-10 25
- Chapter 2 26
- Safeguarding Your Network 26
- WGR614v10 27
- Safeguarding Your Network 2-3 28
- Safeguarding Your Network 2-4 29
- Safeguarding Your Network 2-5 30
- Safeguarding Your Network 2-6 31
- Figure 2-2 31
- Safeguarding Your Network 2-7 32
- Safeguarding Your Network 2-8 33
- Figure 2-3 33
- Safeguarding Your Network 2-9 34
- Figure 2-4 35
- Figure 2-5 36
- Figure 2-6 37
- Figure 2-7 38
- Adding Guest Networks 39
- Backing Up Your Configuration 41
- Understanding Your Firewall 42
- Chapter 3 43
- Figure 3-1 44
- Figure 3-2 45
- Figure 3-3 46
- Scheduling Blocking 47
- Field Description 49
- Chapter 4 50
- Configuring a Device Name 51
- Using Address Reservation 52
- Using a Dynamic DNS Service 53
- Figure 4-2 54
- Disabling the SPI Firewall 55
- Setting the MTU Size 56
- Configuring Static Routes 57
- Figure 4-4 58
- Figure 4-5 58
- Figure 4-6 59
- Wireless Repeating Function 60
- Setting Up the Base Station 61
- Setting Up a Repeater Unit 62
- Chapter 5 63
- Fine-Tuning Your Network 63
- Fine-Tuning Your Network 5-2 64
- Fine-Tuning Your Network 5-3 65
- Fine-Tuning Your Network 5-4 66
- Fine-Tuning Your Network 5-5 67
- Fine-Tuning Your Network 5-6 68
- Adding a Custom Service 69
- Fine-Tuning Your Network 5-8 70
- Figure 5-2 70
- Configuring Port Triggering 71
- Fine-Tuning Your Network 5-10 72
- Figure 5-3 72
- Fine-Tuning Your Network 5-11 73
- Figure 5-4 73
- Using Universal Plug and Play 74
- Fine-Tuning Your Network 5-13 75
- Fine-Tuning Your Network 5-14 76
- Quality of Service 77
- Fine-Tuning Your Network 5-16 78
- Figure 5-7 79
- Fine-Tuning Your Network 5-17 79
- Fine-Tuning Your Network 5-18 80
- Figure 5-8 80
- Fine-Tuning Your Network 5-19 81
- Figure 5-9 81
- Fine-Tuning Your Network 5-20 82
- Figure 5-10 82
- Changing the MTU Size 83
- Technologies 84
- Fine-Tuning Your Network 5-23 85
- Fine-Tuning Your Network 5-24 86
- Chapter 6 87
- Figure 6-1 88
- Figure 6-2 90
- Set Interval 91
- Figure 6-4 92
- Figure 6-5 92
- Erasing the Configuration 93
- Upgrading the Router Software 94
- Figure 6-7 95
- Figure 6-8 96
- Figure 6-9 97
- Traffic Meter 99
- Chapter 7 101
- Troubleshooting 101
- Troubleshooting 7-2 102
- Troubleshooting 7-3 103
- Troubleshooting 7-4 104
- Troubleshooting 7-5 105
- Troubleshooting 7-6 106
- Troubleshooting 7-7 107
- Troubleshooting 7-8 108
- Problems with Date and Time 109
- Troubleshooting 7-10 110
- Troubleshooting 7-11 111
- Figure 7-1 111
- Troubleshooting 7-12 112
- Figure 7-2 112
- Troubleshooting 7-13 113
- Appendix A 114
- Technical Specifications 114
- Technical Specifications A-2 115
- Appendix B 116
- Related Documents 116
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